Goldberg, Richard I, Dds - St Louis Orthodontic Group

Love my experience at this office! The staff was friendly and considerate. All the while not over priced and the services are top of the line! more

Had a wonderful experience here. The office was wonderful, and I really got the results I was looking for. Dental work is always pricey but for the results I wouldn't expect less. I would recommend them to anyone, they were fabulous. more

You know how the price of a procedure (dental, health) charged by a provider is deeply discounted by your insurance company, so that even if your insurance company only covers a certain % of a procedure, you are at least not paying as large an amount because the total procedure cost is less than the “book price”. So STL Ortho’s contract says that if you lose your insurance for some reason (change of jobs or loss of job) that the total price due to them automatically increases to the “Book Price” and that you owe the total less what your employer has already paid. For our child the book price was ~$5k, while the Insurance discounted price was ~$3k. So this $2k difference would be owed by me if I lost my job. Like kicking me in the you know what when I am already down, right. I refused to sign the contract and argued with them on this point but they wouldn’t budge. They had already taken molds of her teeth, so I had to pay out of pocket the $450 to walk away. Bankhead’s contract contained none of this language. Also, they just seem much much nicer….we have really liked them. Make sure you READ YOU CONTRACT prior to allowing molds on your kids teeth!!!!! \r more

This place has questionable billing practices. They billed my insurance and billed me the same full amount. When I finally got them to do an audit, suddenly they gave me credit for the 'overpayment'. So nice (not) to get store credit for an overpayment. They don't seem to be able to provide a standard Explanation of Benefits. Ask them for a billing statement and watch for the excuses !. If they would provide monthly statements this could be avoided.\r There is no privacy in the treatment rooms, the chairs are lined up like cattle stalls, you can over hear conversations. They left the wire untrimmed on my son's first visit and he ended up with a gash in his mouth. Seems like they are in too much of a rush. 'Sloppy' about sums this place up. more

Out of all the orthodontists at St Louis Orthodontic Group he is the only friendly one, to all the others you are just a set of teeth. Everyone from the other orthodontists to the receptionist can be unfriendly there. more