STAY AWAY! These guys are a scam. I am suing them for misrepresentation and punitive damages.
Not only did they lie about their delivery to get my business, not only do they misrepresent and make false claims, they are utterly unprofessional and rude.
I paid nearly $1,800 for a Samsung frig and dishwasher and they were going to just dump it on the side walk in front of my house in pouring rain. When I placed the order, I knew better than just take their word for free delivery. I discussed the specifics, even answered questions about if there is an elevator, number of flighs of stairs, dog present, etc. Yet, They ended up charging me $35 anyway under the title of fuel charge. I let that go. But, when It came to delivering it to my home, they said you have to pay us another $100 if you want us to deliver it inside. They cancelled my order and charged me and additional $500.
I have a 7 month old baby and we've been without a frig for over two weeks now. My wife has to biol water to wash the bottles. I talked to customer service, (and emailed them) saying how they are causing my wife and my new born hardship, but the customer service hung up on me. I am mad as hell and have already talked to an attorney. Stay tuned. I am going to teach N1D a lesson.
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