Glenda Smith Movers

Glenda Smith Movers was very good and I highly recommend them. Glenda came out herself to supervise the whole move which made it go much smoother as she ensured that all of our items were taken care of. Would definitely ask them to help with another move of mine. more

Her crew dropped our dresser on the street and thought we didn't see them. I mentioned it when they unloaded it. Glenda magically produced the missing chunk. She said the dresser was "only particle board" and "only worth $25 at a garage sale". She tried to talk me out of making a claim. The next day they snapped our baby's hutch off off of its base. The hutch fell and smashed. TWO SCREWS TO DISASSEMBLE would have prevented this! They tried to force the fridge through the front door damaging both the fridge and door. Then they dragged it on my hardwood floors and gouged them. I could go on and on. Oh yeah, don't move after sunset because there is no light in her trailer. No tie downs either. I continue to find more damage every day. You get what you pay for I guess. At the end of the move she had the nerve to say everything went o.k. if anybody ever asked. Find someone else! RESPONSE FROM Glenda Smith Movers: Greg, Im very, very apologetic & surprised that you feel unsatisfied with your experience. Customer service is of utmost importance to me. While we strive to take extra care of our clients belongings, accidents can happen & we are always accountable when they do. In 25 years, we have only had one insurance claim. The back left corner of the dresser (particle board 2 inch damage) happened when it hung on the metal strip crossing the trailer gate. When you showed the damage to me I went out to the trailer, found the piece, mentioned it might be able to be glued back but I wasnt sure & we would take care of the damage. The baby hutch (particle board) had 8 screws across the back with poster board paper holding it onto the bottom piece. When screws are removed from particle board it reams out the holes & the screws will no longer stay in place. I showed this to you. We shrunk the item & were still in doubt it would hold the top piece. Due to our trailer sitting on a hill, when the item was picked up the back snapped off. I also brought this to your attention with much apology & said we would take care of the damage. The refrigerator went through the front door without any problems because the door was very wide. The refrigerator has rollers on the bottom & it would be extremely difficult to gouge any hardwood floor with those rollers. Prior to our leaving I asked you to go through the entire house, check walls, floors, furniture to make sure you were ok with everything & add what you thought might need to be included as damage. You checked everything, wrote only the 2 items (dresser & baby hutch) as damaged on the contract & initialed the same. You made a copy for yourself & gave me a copy. We offered you 3 different options to resolve the matter & you chose to file an insurance claim. I voluntarily furnished you all the pertinent information necessary to file your claim. We packed the entire house & were only paid a third of the money due for the full pack job but we are still willing to see that your furniture complaint is resolved. Im from the old school & believe that one must always deliver on what one promises. Call me when you have a chance. Respectfully, Glenda Smith more

Overall, I think Glenda Smith Movers did a good job. Glenda came out and she is definitely personable. I had spoken to her over the phone, and I think due to my circumstances, she decided to come out to help. I felt very comfortable when they showed up to move my things to storage. It was Glenda and two gentlemen. I thought one man was phenomenal and worked really hard and was great, while the other man was just okay, and could have helped out a little more in my opinion. They moved everything and nothing was broken. They took care with the items and even helped me shrink wrap some furniture. It took a little longer than anticipated, but I appreciated their additional help with wrapping things. They also took a little extra time to store things exactly how I wanted them to be. Overall, I was just glad when the whole thing was over. more

The people at Glenda Smith Movers were really detail-oriented. Glenda was there herself supervising. They really took great care of all my belongings, which were moved and stored so they would be protected. Nothing was damaged. Glenda Smith Movers was great overall and I would use them again! One of my family members used them and recommended them to me. I would say that you're not going to get this type of customer service from other companies. Glenda at Glenda Smith Movers really gave us great customer service! more

I really like that Glenda herself came out to my storage unit while her guys were moving stuff out of my unit. I could tell how friendly she was as we talked. She was very pleasant and made the experience of moving, which is not necessarily a positive experience, into a fun experience. It felt like I was with family, she is very nice, helpful and nurturing. more

Glenda Smith Movers is a very reliable moving company. Glenda has moved me four or five times, and every time the crew shows up promptly and is very professional. They work very hard to accomplish the job, and don't stop until it's all done. I originally found Glenda in the yellow pages. Using her was a leap of faith, but everything worked out and I've returned several times. I really like that she has the same people most of the time. They are a consistent, solid crew, not new people that don't know how to move. They are very experienced and place a high value on taking care of your stuff. I just think Glenda Smith Movers is very reliable, trustworthy, and extensively experienced at what they do. I highly recommend them, and will use them again in the future. Rhonda Nichols more

I was actually moving from Plano to Arlington and I had a lot of stuff in my apartment. I think Glenda Smith Movers did a good job by coming on time. There was no time wasted either, and most companies that get paid by the hour would try to waste time to get paid more. Everything was also packed well. Some of their workers were pretty good. They spoke English, and I didn't feel that I needed to be worried around them. more

Glenda Smith Movers were very friendly. They did what we wanted them to do. They were on time and wrapped everything for us. When we got to the new place, they unwrapped everything and hung our pictures up. Everything went smoothly. more

I've done my share of moving and I can honestly tell you, from personal experience, that I have never worked with a better mover or one that cares more about her customers. Glenda is there every step of the way, making sure that everything taken care of. I sometimes think she cares more about my furniture than I do! more

Glenda Smith Movers was wonderful. I would absolutely recommend them. I like that there is a woman's touch, and Glenda showed up with the movers. I was very well impressed, and everything was great. We have used them several times, and you definitely get what you pay for. It is a very high quality moving company. I would definitely say that the price for the service is most excellent. more

Glenda Smith Movers moved us from one house to another, and they were wonderful! I was helping someone else move, and they weren't really prepared. They didn't have everything done they were supposed to, but Glenda and her guys got in there and worked with us. Somehow we got it all done. They were very, very great at packing, working with us, and getting it all out of there. I don't know how we would have gotten it done without them. I've used Glenda Smith Movers before. I liked her, and trusted her, and appreciated the fact that all her workers go through criminal background checks. We were satisfied, and we would recommend them. Moving is a tough job! Glenda is patient with you, and she is works with you cooperatively to get the job done. more

Glends Smith Movers has a high level of integrity, honesty and commitment to customers. The crew wear uniforms. The protection of property is of the highest priority to this company. more

Glenda Smith Movers is great and very professional moving service. We needed help with packing and loading and Glenda and his guy did an excelent job. Packing and loading went smoothly despite the fact that the weather was icy and freezing during that day. They were really friendly, attentive and thorough. Totally worth the money. I highly recommend Glenda Smith Movers! more

Glenda Smith Movers was really good. It was pretty basic but a last minute move. My apartment complex needed a quick move for some floor work, and I needed some help on moving. They packed, moved, and then moved it back. They were very friendly, courteous, and very helpful. They asked if they had any questions, and were very good. It was my first time using them. I highly recommend them. They did a great job and are highly professional, quality movers. more

Glenda is a very ethical business person; I have known her for a long time. I have never had any problems with Glenda Smith Movers. She has moved some things for me, not any big loads, and I have been satisfied with her. She is an ethical and honest person. She always handles things very well. I have been on the job with her, and I see how carefully she handles crystal and other fragile things. She always wraps mirrors and is extremely careful with furniture. more

I used Glenda Smith Movers when I needed to move from Dallas to Plano and I could not be more pleased with the results Glenda and her team provided. The movers showed up on time, with a smile on their face and ready to work. Glenda, the owner, was present for the entire move and made sure everything went perfectly. Glenda Smith Movers is the best moving company I have ever worked with. I strongly recommend Glenda and her moving company for your next move. Pros: Registered Moving Company, Honest, Affordable and Organized more

?I loved the guys & Glenda & we had so much fun even though they worked so hard. I gave them the key to my house, they showed up on time & didn't have to be watched over. You can trust these folks & they Pros: Dallas Mover, Easy and Fast! Cash discounts more

They came into my office with clutter everywhere, cleaned as they went, boxed up Pros: Great Move, Professional, On time more