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Glass Doctor of North Texas

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2001 Midway Ste 121
Carrollton, TX 75006

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(972) 737-2270
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Glass Doctor of North Texas - Carrollton, TX
Glass Doctor of North Texas - Carrollton, TX
Glass Doctor of North Texas - Carrollton, TX
Reviews
( 5 )
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( 1 )

Best

Dropped in for windshield chip repair. Very friendly professional staff. Condition of facility communicates pride which will carry over to quality of workmanship.

Worst

These guys ripped me off, which is embarrassing to admit, but i would not recommend or ever return to this roach motel.

Very professional facility & service. 12/16/2013

Dropped in for windshield chip repair. Very friendly professional staff. Condition of facility communicates pride which will carry over to quality of workmanship. more

Very satisfied 11/21/2013

Glass Doctor of North Texas recently installed two windowpanes for us. They installed four others on a previous visit. We needed replacements, and they did a good job as far as the installation and everything. They were pretty fast. It took them less than an hour to install the two panes. The windows look good. They seemed to be prompt and quite relentless. They do return your phone calls unlike a lot of other places. They will even call you to see if you are ready. RESPONSE FROM Glass Doctor of North Texas: Michael, Thank you so much for your review! We are so grateful you are happy with our work and for your business. If you ever need anything else done, please don't hesitate to call us back! - Alora H. more

Incredible customer service! 11/20/2013

Glass Doctor of North Texas is fantastic! We ordered about eight or ten quarter inch pieces of glass that were four feet high and six feet wide. We are using them as marker boards, so they are mounted on the walls by silver knobs. They are very high tech and professional compared with the old marker boards we had. I mean, these things are stunning! The pieces were very bulky and time consuming to install. But Glass Doctor of North Texas has unbelievable customer service. One of the walls we were supposed to hang a glass board on got demolished, and it has not been rebuilt yet. So Glass Doctor is storing the glass for us until the wall is built and they can make an extra trip out to install it at no additional charge. They were very responsive if I had questions. We could not have gotten better customer service. They really helped us identify what we wanted. When we called them, we had a vague idea of what we wanted to do, but we weren't even sure if they would be able to do it. They walked us through scenarios for a variety of options and helped us figure out what would be best. It turned out more beautiful than we could have hoped. Glass Doctor is one of the most customer service oriented companies I have ever worked with. They were accommodating, and they didn't try to up-sell us on anything. They offered us more than we expected, and they made it work within the budget I had. I wouldn't hesitate to recommend them to anyone. If the White House called and asked who I would recommend for glass work, I would recommend Glass Doctor of North Texas! RESPONSE FROM Glass Doctor of North Texas: Molly! Thank you so much for your review. We are glad we could go above and beyond your expectations. That what we strive for every day at our company. We look forward to your continued business! - Alora H. more

A reassuring experience 11/19/2013

I love the guys at the Glass Doctor of North Texas. They treat me like gold. I work for a remodeling company. We do a lot of shower and bathroom work, and I had to find my own glass guys. Glass Doctor was referred to me by a friend about two years ago, and I've been using them since. I don't know if they're competitive price-wise, and honestly I don't care if they're not the cheapest. Since the first time I used them, I have never price shopped because I had such a satisfying experience with them. Chase has been so good. His installers really know what they are doing. They are always friendly and professional, and they are very careful with my customers' property. Working with them has been a reassuring experience! RESPONSE FROM Glass Doctor of North Texas: Thank you Shane for your positive review! We are extremely grateful for your continued business! - Alora H. more

So Way OVER Priced ~ Watch Out Plano-ites 11/12/2012

These guys ripped me off, which is embarrassing to admit, but i would not recommend or ever return to this roach motel. more

great 7/13/2005

When someone broke my small rear triangle window to steal merchandise from the inside of my car, people estimated that I would be paying 400-500$ to get the thing replaced. What a hassle - how could I take my car anywhere with a broken window? The compromised security made my car totally useless, but I had to go to work in the morning. Not only did they come to my workplace to replace the window right away in the morning, within 15 minutes of my call, but they also vaccuumed the glass shards from my interior, left me a nice note with a coupon, a fridge magnet with their number and a can of complimentary window polish. And they did their work on-site in at my work parking lot. All that cost only $200, everything included. I've never written such a glowing review about anything, but this one is well deserved. more
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We fix your panes! Home window repair, auto glass/windshield replacement and business storefronts. Plus insulated glass units, shower doors & mirror.

Owner Message
  • Glass Doctor is one of the nation's largest full-service glass repair and replacement companies. With more than 275 qualified franchise shops, Glass Doctor is ready to fix your panes. Our professional service technicians make sure we get it fixed right the first time. You can feel confident knowing Glass Doctor trained technicians will treat you, your family and your property with the respect and safety you deserve. You'll know the price before we start, and there is never an overtime charge. Every customer's individual needs are important to us. Both residential and commercial business customers receive the same level of professional service. Our goal is to exceed your expectations. We look forward to being your preferred source for glass services today and in the future. Ask about our Advantage Plan, which offers priority scheduling and members-only specials. Call now to schedule your convenient service appointment. Professionalism *Scheduled appointment times and up-front pricing *Polite, uniformed service technicians treat your home or business as if it were their own Reliability *Emergency business service available 24/7 to be there when you need us *Certified, trained service technicians get it right the first time Safety *All our service technicians are background checked *Partners with the National Glass Association Convenience *Wide range of products and services in addition to repairs means you only have to make one call. **Home,Auto and Business Glass Repair and Replacement** **Home** * Window Glass Repair * Insulated Glass Unit Replacement * Decorative Entry Door Glass Inserts * Glass Patio & French Door Repair/Replacement * Glass Shower Doors & Bath Enclosures * Custom Cut/Beveled Wall Mirrors * Custom Cut Glass Tabletops to Protect Furniture * Replacement Glass for Glass Furniture **Auto** * Windshield Replacement * 12-Month Windshield Breakage Guarantee * Windshield Chip Repair * Auto Glass Repair/Replacement * Domestic/Foreign/Trucks/Vans/RVs * Original Equipment Manufacturer Quality * Mobile Service - We Come to You! * Lifetime "No Leak" Warranty * We File Your Insurance Claim **Business** * 24/7 Emergency Board Up Service * Store Fronts - Repair/Replacement * Commercial Glass Doors - Repair/Replacement * Tempered/Laminated/Bullet Resistant Glass * Security Mirrors * Insulated Glass Units * Showcase Repairs * Custom Mirror and Mirrored Walls * Window Film (Safety and Security Film) * Scratch Repair Services available at participating locations only. Please call for details.

Additional information
  • Hours: Mon - Thu 8:00 am - 5:30 pm, Fri 8:00 am - 5:00 pm, Sat 8:00 am - 4:00 pm, Sun Closed
  • Payments: Master Card, Visa, Discover, American Express
  • Neighborhoods: Southwest Carrollton, Southwest
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