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Gillece Plumbing Htg-Cooling

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3347 Industrial Blvd
Bethel Park, PA 15102

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(412) 247-0797
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Reviews
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Best

Very happy with their service and response time. Snaking service was good and grat bargain for 99 bucks. Will us them again when needed.

Worst

Gillece is rated F by the Better Business Bureau. They are under investigation for redirecting other plumbers' websites to their own web address. The positive ads on this page we...

Reliable Plumbers at Gillece Plumbing 9/16/2010

Gillece did a great job for us on our kitchen sink. Explained what needed to be done up front and quoted the price. They were very curteous, cleaned up and were very nice. Great job working on our kitchen sink. Will recommend to all our friends! more

Honest service 9/7/2010

I received excellent customer service from Chad C. His calm, reassuring manner immediately put me at ease and I knew I was working with an honest, straightforward man whom I could trust. more

Up front pricing 8/13/2010

First off, I wanted to let you know that my grandmother recently utilized your services and she has been raving about you guys. I appreciate your fair and up front pricing and that you do not take advantage of the elderly. more

Fantastic service 7/29/2010

My water heater started leaking, so I called Gillece in the morning. They had a technician at my door within an hour and the unit was replaced within a few hours and for the price quoted.? more

I will definitely call on them again 7/13/2010

Recently the hot water flow in our bathtub slowed down to almost a trickle making it just about impossible to take a shower. As our house is 63 years old and I am even older than that, my knee-jerk reaction was to become quite nervous, not knowing what to expect and, of course, expecting the worst. But, I had to do something, so I went to the phone book and found Gillece. I had seen their commercials on TV so I called them and set up an appointment for the next day. Well, all my worries had been for nothing. The next day, Adam from Gillece showed up. He was very cheerful and pleasant, was neatly dressed, and made a good first-impression. He later proved to have a great sense of humor as well, which I really appreciated. The effect of this was that some of my anxiety immediately went away. We have Moen faucets which are nine years old and they did not come with a cartridge removing tool. Moreover, as there seem to be as many different kinds of faucets as breakfast cereals out there today, there is no universal tool out there as there was 40-50 years ago when I used to tackle some of these repairs around the house myself. And, because of this, Adam was at first not able to remove the cartridge. My anxiety started to return, but Adam, seeing this, smiled and reassured me by explaining that he wasn't going to break anything and that he was going to go to a shop that would have the right tool! When he returned, he easily removed the old cartridge, showed me the debris build-up around it that was clogging it up. He then asked me to turn the water back on and run water through the line (without the cartridge in)so that debris that had been lodged in the pipe behind the faucet would be flushed out. He also had a tool that allowed him to scrape additional debris from the walls of the pipe in the wall leading tho the faucet. Adam then explained that he could replace the old cartridge if I wished, but that there probably was a good chance of there being debris inside the cartridge which he would not be able to get to, and that a better option would be to replace the cartridge. Having complete confidence in Adam, I opted for the new cartridge, and now, thanks to Adam's expertise, we are enjoying wonderful showers! I would like to close by saying that you know that a company that sends as its representative someone of the caliber of Adam to your home has to be a good, dependable company. I will definitely call on them again should the need arise and I heartily recommend them. more

Would highly recommend. 7/1/2010

Gillece Plumbing & Heating is the Best Plumber around. Did my plumbing repair clean and fast. Very friendly. Fixed my shower and drain. Would highly recommend. more

Better Business Bureau Rated F 6/22/2010

Gillece is rated F by the Better Business Bureau. They are under investigation for redirecting other plumbers' websites to their own web address. The positive ads on this page were submitted by their own people to try and fool the unsuspecting public. They charged my wife $954 for 50min work to reset a toilet wax ring and replace a tub faucet. Their business model is to take in as many suckers as possible before they are shut down for defrauding the public. Do not use this company! Check Post Gazette article dated May 13/15 to verify the investigation. Pros: they get rich charging $1000/hr Cons: under investigation by attorney general more

Great 4/9/2010

Great experience with this company. Good service and reasonable. Called Gillece last Friday to come check our air conditioner. We tried to start our central air for the first time this year and it didn’t work. Glad we got this done early, now we are good for the year! Pros: great service more

Why do so many reviews sound like ads? 3/23/2010

Why do all of their many negative ads read like they were written by real people, but the positive ads sound like they are expertly written to include details about their latest special and a nice story about emergency service or treating seniors well? I highly doubt that these are real reviews based on how many bad reviews are out there on other sites and complaints to the BBB against them. They tried to rip me off for thousands, buyer beware and do more research! Pros: Creative marketing sucks you in Cons: Rip offs, high prices, scams, threats more

Beware of Gillece 8/23/2009

I had Gillece service my furnance. They arrive close to the appointment time. They seemed to be professional.\r They told me that I needed a new furnance and said that they had to disconnect the furnance because of the problem. I had another heating contractor look at my furnance before I committed to having Gilleve replace the entire furnance. The contactor mentioned that there was nothing wrong with my furnance and he reattached the furnance and serviced the furnance for the next 3 years at which time I sold my house and the same furnance that Gillece ewanted to replace at over $5,000.00 passed the house inspection and the family that purchased mmy home is still using the same furnance that Gillece wanted to completely replace .\r Be aware of Gillece. They are overpriced and recommend unnecssary repairs and replacements. I will nevr use them again Pros: Professional and smooth Cons: Overpriced and want to preform unnecessary repair and replac more

Finally a company that lives up to its advertising! 4/3/2009

My 10 year old furnace and air conditioner needed to have its annual checkup performed. We have been calling the same man that installed the furnace for regular maintenance every year faithfully. He regretfully informed me this year that due to the tough economy, he had to close his business. He recommended that I call Gillece because they were the only company in town that he knew would deliver the same quality of service that he had always provided. I saw there TV ad saying that they would do the tuneup for 19.95 plus a food donation and took them up on it. I was amazed at their prompt service - the truck pulled up in front of my house at 7:57 for an 8 AM appointment. Just being on time doesn't mean that much if the person that shows up doesn't know what he is doing, but the service technician that showed up was so knowledgeable, helpful, friendly and honest that I signed up for a multiple year service agreement on my furnace and AC. After watching the steps that Gillece went through to make sure they were checking out the furnace and air conditioner thoroughly, it wasn't hard to come to the conclusion that the gentleman that we had been using to perform the maintenance on our furnace had not done an adequate job, as much as we liked him as a person. I am confident in the operation of my furnace and AC now and will call Gillece again next year and every year. BTW the entire cost of a furnace and air conditioner tuneup was only $40 plus a food donation...Awesome!! Pros: Ultimate Professionals - Courteous, Prompt, Expert.... more

Excellent Customer Service 3/28/2009

I needed plumbing help and they made their visit work for my schedule, coming out on a Sunday afternoon. When I realized ther were more problems, they insisted on coming out again, free of charge, to ensure they had done everything possible. Everythings fixed now. Thanks! Pros: Food drive helps the community more

Call another plumber 11/10/2008

If you have to call a plumber, don't call Gillece. You can find another plumber for much cheaper. I was very unsatisfied with the service and shocked when i saw the bill. Pros: Can't think of any Cons: Very expensive more

Trusted and used many times...would recommend 8/4/2008

We have used Gillece at three different locations for plumbing and air conditioning problems. They have always been very helpful and friendly. Fast and professional at all times. I have referred them to several business associates and personal friends as well. Having had a couple bad experiences with other plumbing companies the people at Gillece were truly a breath of fresh air. more

Reffered by a friend - Finally solved my problem at a good price. 7/8/2008

Needed more than just an average plumber for a vry difficult problem. Had six different plumbers out to my house over the lat two years. Gillece was the first to send a true expert out that solved my problem with noises in the walls when I ran the water. I wish I had all the money back that I spent with all the other plumbers. Over a month ago and problem is finally solved\r \r more

Fast response - Service was OK 7/3/2008

Impressed with the quick response. Fixed my leaking outside faucet quickly. Service man was clean cut and well spoken. Fair price charged, but lots of paperwork for such a small job. \r \r more

Gillece installed a free faucet in Brentwood because of same day service guarantee! 7/3/2008

Same day service guarantee can get you free work done if you have the time to be rescheduled. I sceduled an appointment for them to install a faucet in my kitchen that I had purchased at Home Depot. I didn't really need the same day service guarantee, but when they tried to reschedule me because they were busy, I reminded them of their ad in the phone book about same day service. The girl put me on hold and came back on a minute later and told me that my call qualified for the same day guarantee, and that they would be out the next day to install the faucet fior free and that all I would have to pay for was the parts. Guess what? They didn't even charge me for the parts that they used off their truck. If you have the time, wait them out and let them live up to theior guarantee. It worked for me.\r \r Pros: Both thumbs way up!! If its free...its me!!! Cons: Had to wait - No big deal. more
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