Geek Squad

I am completely baffled as to how this business stays in business with all the monkey business going on there. When I walked in the two young men who were at the Geek Squad counter were throwing around a nerf football in the store. I commented that playing football in the store probably wasn't the smartest idea to them when one of them muttered that at least he could fix his own computer. I said is that so. He didn't realize I had heard him and he quickly left to the back of the store. I asked the remaining one if that was how all of them behaved. He answered No with a disgusted look on his face. Right then and there I decided not to give these monkeys my business. When I returned home I looked up alternatives to geek squad on Google and found secureremotesupport[dot]com mentioned alot. So I contact them and ended using their service. Hopefully when the Geek Squads employees get some more peach fuzz they will understand the meaning of customer service. more

After a bad experience with Geek Squad, I decided to find a personal repair service that I could trust. I had been taken for a ride by Best buy's Geek Squad so I was weary of any other service. I started reading reviews and I wasn't the only person who had this type of experience. While reading I found a few suggestions as to an alternative. I kept seeing the name secure remote support so I thought I'd give them a call and ask some questions. After a brief conversation I had them connect to my pc and do something the tech called ""optimization"" or something like that. It was quick and painless which was the polar opposite of my previous experience at Geek Squad. more