Gamestop

I put a deposit on the Rock Band System on October 2nd. Since I hadn't heard from the store, I looked up the number and saw the last review saying they put a deposit down at this store only to find out they didn't hold their item. I called the store about mine, and what do you know? They didn't hold the system for me. They have my information in their system, they just neglected to call me and now they're all gone. Now I'll have to figure out where to get it (two weeks before Christmas) ... but they'll be "happy to give me my deposit back!". The appropriate thing to do would have been to have one sent from another store rather than leaving me to run around town to find one. It's the closest Gamestop to my house, but I won't go back. And as I'm typing I realized the only other time we shopped at this location, the game didn't didn't work and we had to take it back too. Very similar to the last review. more

As a general rule, I think Gamestop stores provide acceptable service. This location, however, lacks maturity and ethics. One six different occassions my preteen and teen daughters were cheated by this store. For example, they paid a downpayment for an upcoming game, which mysteriously did not get logged into the computer. Another time, they were given a game in packaging that when opened had been clearly used and did not work. By and large my experiences lead me to believe that this location is in serious need of a staff with scruples, and kids should take their dollars elsewhere. PROS: Good prices on new and used games CONS: If the games work, and have not been refurbished and sold as new more