Freeman Motor Company

I traded in two cars for two new cars at the beginning of 2011. My experience was the best auto buying situation I have ever encountered in my 36 years of buying vehicles. Eric Freeman and his staff were professional, efficient, honest, and they had excellent upscale inventory. I would highly recommend Freeman Motor Company. They make sure you are satisfied and made things right for me, even after the sale. It's smart business to have this approach, creating long term customers like myself. I would highly recommend them. more

I traded in two cars for two new cars at the beginning of 2011. My experience was the best auto buying situation I have ever encountered in my 36 years of buying vehicles. Eric Freeman and his staff were professional, efficient, honest, and they had excellent upscale inventory. I would highly recommend Freeman Motor Company. They make sure you are satisfied and made things right for me, even after the sale. It's smart business to have this approach, creating long term customers like myself. I would highly recommend them. more

We've recently bought a 2009 Mercedes from Freeman Motors and would like to share our experience.We are seniors so between us have lots of car buying experience. Usually it has been less than great fun what with the games dealers play, etc... I had heard from a close friend about a dealer on Macadam Ave. that had a somewhat different business model and who specialized in German autos so decided to check him out. The first visit was with my friend last Spring and I was surprised that most of the inventory, about 60 cars, was inside under cover and very well lighted. Second surprise was that no one followed us around asking "are you ready to buy?" Instead, we were simply greeted and told if we had any questions, to please ask. I was impressed with the cleanliness and overall quality, not to mention what seemed like good pricing. A very good selection of Mercedes, BMW, Audi, VW and a few others. Not having an immediate need for a car at that time , we left. Fast forward to a few weeks ago when it became time to replace my wife's Honda CR-V, so we started looking for a new one, having had mostly Hondas for the past 20 years. I contacted a few dealers, got a lot of runaround, especially from Wilsonville Honda, so as I was wandering around town one day decided to swing by Freeman's to see if they had anything interesting. Sure enough, I found a 2009 Mercedes C300 at a very affordable price that looked new. Never imagining Susan would every consider anything besides Honda I asked her to go to Freeman and check this nice little sedan out. She did and right after, called me and said she was "head over heels" with the car. I went down the next day, contacted Bill Michener and after a brief negotiation purchased the car. Bill never put any pressure on, just gave me the keys and let me take it for a test drive. I also had called Dennis at Freeman's service facility to find out about their capabilities just to make sure our car would have a "home". He represented Freeman very well and I will use this facility as needed. They have 6 technicians and go thru each car before it's put on the display floor. If our experience so far is any indication, we are looking forward to a great relationship with Eric Freeman and his crew. Jerry and Susan Cochran Sherwood more

Freeman motor is EXCELLENT! My family has bought numerous cars over the past years. We have only had superb customer service! I have always been impressed by the selection of automobiles and the no- pressure sales staff! I will continue to purchase from them in the future! more

I was just looking at inventory on thier web site when I came across these poor reviews. Having been on the bad end of a slander campaign by a patient with whom I discharged from my practice due to violent threats, I know first hand how these tactics can have a adverse effect on a business. So I can assure you that I do not personally know any of the staff, nor do I have a finiancial incentive to give them a positive review. I would buy again in a heart beat from Freeman Motors. And of course I would have my mechanic look the car over if it was out of warrenty, only common sense. But their prices are great and there is never any pressure to buy and they have a great inventory. \r Tom Palmer more

My family and I have purchased three cars over the years from Freeman! We love the car selection, customer service and knowledgeable staff! I have never had a bad experience and will continue to do business with them for years to come! more

See the BBB and oregon atty general for information on this company .. i think they write there own reviews too,, read all the negs ,then the positives ...look at the dates and times ,,kinda fishy\r ask a honest dealer about freeman. you will be a one star more

I am shocked by the precious reviews being positive. We had substantial problems with the sales and service department at this dealership and would never recommend them to a friend, or anyone. more

This dealership sold us a car that should have been donated to someone for free. It was breaking down within months of our purchase and they did nothing but rack up Service Department revenue as a result. The owner, Eric, is great at making his crappy broke down car inventory feel like your bad luck. Do yourself a favor: if you are looking for a luxury German car, don't go to Freeman. We just traded in our car from their dealership for another from a huge Portland dealership and are already excited for the day when we can look back and laugh at our horrific experience at Freeman Motor Company. more

I had a terrible experience with Freeman and would never recommend this dealership to anyone. The owner, Eric, is incredibly unprofessional and disrespectful. I'm not the type of person to speak poorly about anyone, but felt that after dealing with them I had no choice but to alarm others. I would never recommended this dealership to anyone. There are plenty of other places in Portland and I wish I had gone elsewhere. more

I had a terrible experience with Freeman and would never recommend this dealership to anyone. The owner, Eric, is incredibly unprofessional and disrespectful. Pros: Good car selection and no pressure browsing Cons: Unprofessional and disorganized staff Bottom line: I would never recommended this dealership to anyone. There are plenty of other places in Portland and I wish I had gone elsewhere. more

I have purchased two Mercedes Benz from Freeman Motors. I was delighted with both cars out the gate! Freeman is a first rate outfit that is very different from most dealers - they plan on you returning for another car!! (P.S. I did not get 10 cents for this review!!!). more

If you notice, most of the reviews on Insider Pages identicle as posted on CitySearch.com. Want to know why? They pay their customers to leave a positive review. They send them a $50 Visa card if they post a good review from hand-picked customers. I want a non-solicited, honest review that someone hasn't been paid to post. more

We bought our Mercedes S430 1 year ago. We love it & have had no problems. It only had 52K miles & still drives like new. We nearly bought the same model, year & color with 153K miles from another dealer for the same price! Marshall was great to work with & we will definitely be back. I recommend Freeman to all my friends & relatives. Pros: Indoor showroom & wide selection of Euro Cars Cons: Their cars can sell fast, you snooze, you lose more

Bought my last 4 cars here, all late model Mercedes. Test drove a half dozen other cars while deciding and Freeman never pushed for closure. Every buying experience was a pleasure from walking in the door to driving off the lot. The care on detailing the cars before handing them over is great! Freeman Motors is THE place to go to check out used but good quality European vehicles. more

Bought my last 4 cars here, all late model Mercedes; S500, AMG CLK, E430, 450SL. I have never had an issue with taking the cars to a shop for checks. I now have over 25K on the S500 with only oil and tires. Test drove a half dozen other BMW, MB and Audi while deciding and Freeman never pushed for closure. Every buying experience was a pleasure from walking in the door to driving off the lot. Freeman Motors is THE place to go to check out used but good quality European vehicles. Pros: No pressure sales, test drives, easy to work with... Cons: None more

What a pleasure to buy a car from them! The staff is incredibly courteous and professional! Once we selected our Mercedes SLK from their indoor showroom, the paperwork was ready immediately. No waiting, no hassles, no pressure! I would recommend them to anyone looking for a great car and a buying experience that is unsurpassed! Pros: Great Indoor Showroom, Great Cars! Cons: None more

I would highly recommend Freeman Motor Company. I am from out of state and took the train to pick up my car - Eric Freeman picked me up from the train station on a day when the dealership was closed to pick up my car! Great customer service as well as a nice car at a fair price. I will definitely recommend Freeman Motor Company and will come back as a repeat customer. Pros: Internet/phone purchase more

My husband and I have purchased our last three cars from Freeman Motors. They have the best values in Portland: great cars and low prices. The sales people are helpful, patient and relaxed because the cars sell themselves. We've always had a truly no pressure, fun experience. Dustin is awesome! more

My husband and I have purchased our last three cars from Freeman Motors. They have the best values in Portland: great cars and low prices. The sales people are helpful, patient and relaxed because the cars sell themselves. We've always had a truly no pressure, fun experience. Dustin is awesome! Pros: There is no reason to negotiate the price; the cars are great vaules at the sticker price! Cons: None more