Fred Martin Superstore

Anthony was extremely knowledgeable with all of the features of the vehicle and took time to explain their operations. My wife and I found that he was very pleasant to deal with and did not rush us through the transaction. I would not hesitate to work with Anthony in the future or to recommend him to our friends. I believe that you have a good sales associate in Anthony. more

I recently traveled from Galion Ohio to the Fred Martin Superstore in Barberton Ohio hoping I would be able to find a car. Well, I was not disapointed. Steve assured me I would leave there with a car and he was right! He really worked with me and we finally came to terms on what would work for me. I love my 2004 Chevy Impala. Thanks Steve and Fred Martin Superstore! I would and have recommend them to family and friends. more

My wife and I purchased a Ford Freestyle from Fred Martin Superstore in Barberton in May of 2009. This was our second purchase from Fred Martin and I wanted to relay how great Joe has been in providing customer service. We have had two major incidences since purchasing the vehicle, one required a complete transmission replacement (thanks to the finance advisor for recommending the extended warranty). Joe and Tim were great in getting us a free loaner vehicle so that our vacation could continue as planned to the beach while the Freestyle was in the shop. Joe's positive attitude and friendly disposition are exactly the kind of qualities that make dealing with him a pleasure. Joe has been great about getting us into the shop quickly and has been great at updating us on the progress of the repairs during the two times we have had to have work performed on teh vehicle. Thanks again for a positive experience and please keep Joe happy as an employee - he is an asset! more

I'd like to tell you about one of your ""shining stars."" Joe, in the service department, is definitely deserving of some kind of award (or a raise!). I had a lot of trouble with my '06 Town and Country van; various systems failed on it one by one. Each time I went inot the service department Joe was always eager to see that I was well taken care of. His friendly, upbeat attitude made my inconveniences bareable. I recently traded the '06 in for an '08 Town and Country at your store. I began having trouble with this one also and Joe was there making sure I was accommodated in a timely and friendly manner. At one point, I took my van in for service when Matt had told me I'd have the loaner van while mine was in the shop. When I arrived the next day, Matt was off sick and the van was not there. Joe went out of his way to make sure I was able to get the van a few days later when it was returned by another customer. His c-workers told me that he was genuinely concerned that I had made a trip for nothing a few days prior. Because of Joe, getting my van serviced is a pleasant experience. I can assure you that I will be a return customer when I need a new vehicle because good service is hard to find these days. more

2010 Suzuki Grand Vitara, wife won't get out of it!!! Thanks to all, especially Randy our salesman. more

GREAT DEALERSHIPWHO REALLY KNOWS CARS AND PEOPLE. I WOULD RECOMEND THIS DEALERSHIP TO ANYONE IN THE NEED OF A CAR, TRUCK OR SUV. (THEY HAVE LOTS TO CHOOSE FROM) THE SERVICE DEPARTMENT IS ALSO GREAT! more

When i went there i was great by a girl and she took me to a friendly sales person who helped me out to pick a great new car. Even after the sale my service person helped out to get a loaner vehicle when my vehicle was going to be in service overnight. more