Fish Gallery

I used to like this place before it caught on fire and they remodeled it. I had about $95 worth of store credit that I was going to use last time I went there. The store credit was 3 years old and at the time they assured me that it will stay valid forever until I use it. Three years later I pay a visit to purchase some stuff and use my store credit. They pull my name up and sure enough $95 shows up as store credit but Christ the manager tells me they have changed policy and any store credit that's old gets deleted, so he proceeded and deleted my store credit, even tough it was still showing as valid. To me this is stealing and dishonesty. They are disgusting and will never have my business. The quality of their live stock has also decreased. I will not recommend this place. more

I've kept and bred cichlids for over ten years. I have a 100 gallon and a 75 gallon. Great selection, good prices, helpful employees, until you buy. I bought an albino peacock cichlid. Looked good at store but after a day of observing I noticed he was not able to find food when I fed him. He would just swim around trying to suck food in as it fell but was rarely successful. He was unable to navigate through the caves and driftwood and would run into other fish. I paid 50 dollars for the fish and I was afraid he was going to die. He also would not run from the net. I called the store and the guy told me that's ""normal"" cichlid behavior. I told him I was very familiar with cichlids and it was far from normal. He was very rude and said than I obviously don't know what normal behavior is. I told him I would take store credit back for him and when I got there I would show him. He said I would be wasting my time and his by bringing up there. After about a week the other fish started picking at him because he was an easy target. Even my 2"" mangano was picking at him and yes now 2 weeks later he is dead. Bottom line they sold me a sick fish and would not let me return it after just one day and all i wanted was to exchange him. Plus he was VERY rude when I was being very polite. Great selection though. Best I've seen in Dallas. more