Firestone Complete Auto Care Store

My son was driving my car on the bridge and it just quit running. He called me at work and had the car towed to Firestone. I went by after work to see what needed to be done and was presented with a bill of $900+. I am the owner of the vehicle and was never conculted. Someone asked my son, a minor, if he wanted them to fix the car and he said "I guess so". I told them I never authorized the repairs and didn't have the money. They 'refigured' the bill and came down to $800. My other son had previously taken his car in for an oil change and was told the car was dangerous to drive and needed new ball joints at a cost of $2,000.00! I took the car to another repair garage, was told only 2 needed to be replaced, and the cost was $400.00. My family has learned another very expensive lesson... do not even have your car towed into their parking lot!!! more

These guys are great at tires and oil changes but they try to pad the bill when they can. They said I needed a $600 brake job when all I needed was $80 in parts and 1 hour of labor to replace the pads! more

I went here a few times and every time I was ripped off. I do not know if it is because I am female, but they told me I needed over $500 in repairs and they could do it for me. I took it to another shop and was told it was not the case, and would only be about $75. They even called Firestone to ream them for trying to rip me off. I do not recommend this business to anyone! more