Fireplace & Patio Trends Inc

Went here and ordered new replacement cushions for our patio set. Salesperson was helpful and we placed a deposit for the new ones. Website indicated their cushion manufacturing was in-house which is not the case. They farm these orders out to another business. No estimate was given on how long process would take. After about 4 weeks we inquired via email about when they might be done, and we were told the fabric was backordered and it would take another 3 or so weeks. After that time we inquired again via email and were told they would check with manufacturer and get back to us asap. Their view of asap is quite different than ours and still no response after 5 days. I know we will eventually get these but would not recommend them at all for new cushions. more

I wanted to get rid of my old patio set but didn't know quite what I wanted to replace it with. I had driven past Fireplace & Patio Trends a couple of times, but had never gone in to see what they had. I liked the patio furniture I saw and the salesperson who was on was helpful in pointing out the differences between the sets. I still have some shopping to do, but at least I have something to base my opinions on. more