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Businiess name:
Fireplace & Patio Trends Inc
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Review by:
citysearch c.
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Review content:
Went here and ordered new replacement cushions for our patio set. Salesperson was helpful and we placed a deposit for the new ones. Website indicated their cushion manufacturing was in-house which is not the case. They farm these orders out to another business. No estimate was given on how long process would take. After about 4 weeks we inquired via email about when they might be done, and we were told the fabric was backordered and it would take another 3 or so weeks. After that time we inquired again via email and were told they would check with manufacturer and get back to us asap. Their view of asap is quite different than ours and still no response after 5 days. I know we will eventually get these but would not recommend them at all for new cushions.
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