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Finnin Kia

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4355 Dodge St
Dubuque, IA 52003

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(563) 583-8825
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Finnin Kia - Dubuque, IA
Finnin Kia - Dubuque, IA
Reviews
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Best

Excellent job. we purchased the vehicle (2011 Sportage EX AWD) from Jim Herber.. excellent service

Worst

Bought a 2012 Kia Sorento that had tons of scratches on it and even after they have worked on it twice there are still scratches. Also, they kept messing up paperwork and the pric...

I was very satisfied with my car buying experience! 1/3/2011

I was very satisfied with my car buying experience! April made sure that I drove off the lot with the vehicle that best fit my needs, and fit my budget! She kept in contact with me even though she had to leave town for meetings. I am very impressed with the entire staff at Finnin! Thank you for making this a great experience for me!! Mary Beth more
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We always use Mike Finnin 11/29/2010

We always use Mike Finnin for our vehicle needs! more
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Great experience 11/29/2010

Thanks for the note and the great experience at Mike Finnin KIA! David Scott did an outstanding job of making sure we got the right vehicle for our needs! He even went out of his way to help me last night when I stopped with a question about my low tire light on the vehicle. Great customer service! more
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BIG Thank you 11/10/2010

Ken & I would like to say a BIG Thank you to the staff at Finnin Kia! We bought two vehicles 10/31 one being a 2010 Kia Forte and the other being 2007 Edge and the service was over the top! Our sales man was Jeff Stiles and he was great with great follow up with us. We will definitely be back when it is time to trade and we will have both vehicles serviced by Finnin - Thanks again for everything. more
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Very enjoyable experience 11/5/2010

Your sales consultant, David Scott, worked with us to find, not just a vehicle, but the right vehicle for us. He made the process a very enjoyable experience. But your concern and involvement didn't end when we drove off the log. When we voiced our concern about several issues with the Kia, David took our concerns seriously and the tow of you worked with the service department to make it right. Something I have never experienced before. I must also commend your service department for their treatment of our concerns. They listened, asked questions and moved forward. they didn't try to minimize our concerns or offer excuses. more
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BY FAR the easiet 11/2/2010

I have purchased or leased 12 vehicles in 20 years... and this was BY FAR the easiest and most enjoyable. more
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Candid professionalism 10/26/2010

I am beyond thrilled with the purchase. I am also impressed with the entire staff's candid professionalism, including going above and beyond to suite a customer's wishes. I will definitel be coming back to you guys and promoting the Mike Finnin name. Thank you for working through to see that I would drive home in a car considering my ""unique financial status"" more
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Commend your service 10/18/2010

As someone who has spent most of his adult life in the customer service field, in one form or another, I can honestly say without reservation that your customer service is world class. I must also commend your service department for their treatment of our concerns. They listened, asked questions and moved forward. They didn't try to minimize our concerns or offer excuses. more
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Working so hard 10/13/2010

I wanted to say thank you for working so hard on this deal for us. I have dealt with other dealerships and can honestly say none have ever worked this quickly and efficiently for us. If all goes well we will be back for our next vehicle purchase with you. Even a dealership i worked for 7.5 years did not try as hard as you did to make a sale. Amazing how quickly they forget all the work I did for them those years. more
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Thank you 10/8/2010

I wanted to take a few minutes to thank you for all that you did for Holley and me when we were shopping for a car. From the moment we walked onto your sales floor, to the moment I left your service department the other day, our experience at your dealership was first class. And it all began with you. more
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keep you informed 10/6/2010

Great Sales team! They keep you informed on the status of incoming vehicles! Just bought my baby! Picking her up tomorrow! GREAT! 5 stars! The car drives nice and was everything I wanted! more
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Always taken care of everything 10/1/2010

I bought my car in December of 2009 from April. She has got to be one of the best sales persons that I have ever dealt with. She follows up with her customers. Their service department has called me every 2.5 months to remind me of my oil changes and to see if there was anything that they could do for me. When I was in an accident last month. They were the first place and only place that I called to fix my car. They have always taken care of everything that I have needed and then some. I can truly say that April and their staff go above and beyond. When I look for another car, I will truly go back and deal with April and their staff again. Oh, and I bought a 2008 Chevy Impala from them. I have never had such a GREAT buying experience and follow up care. more
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Wonderful service and staff 9/27/2010

Thank you for your wonderful service and staff. I managed to lock my keys in my car while the engine was running. My extra keys were at home in Dyersville, and I was at work in Dubuque. I knew it was a long shot but since I purchased my car at Finnin/Chrysler I hope your staff might be able to locate at extra key or some way of opening the doors. When I called your office Tonya was immediately understanding and willing to help. She said the service personnel might be able to assist me, especially since I work across the street from you at Slumberland. Scott was over in less than five minutes, despite the near blizzard conditions, and he had my door opened in no time. I offered to both Tonya and Scott to pay for the service call, but they refused saying it was a courtesy to a customer. I also offered to top Scott that was cheerfully refused. I can't say enough good things about your company. more
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best in the business 9/23/2010

April and the staff at Mike Finnin Kia are the best in the business! I have purchased many vehicles over the years and I have never been treated so well. The whole transaction was done in a timely manner and they really went above and beyond to meet my needs and goals! The Borrego is wonderful and gets great fuel economy for a full sized V8 suv! more
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respect and dignity 9/21/2010

It has been a long time since we weren't treated like the red headed stepchild and given the bum's rush. You treated us with respect and dignity while showing true concern for our situration. This treatment went a long way in easing our minds. you took the time to walk us through the insurance maze we were facing. you told us what the insurance company wold do, and what you thought we should do in response. And then, and only then, did you begin the search of a vehicle that fit our needs. more
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friendly & helpful staff 8/27/2010

Very friendly and helpful staff. I had all my questions answered promptly. I would refer any of my friends and family to Mike Finnin Kia. more
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always a pleasure 8/25/2010

As always, the service received was outstanding. It is always a pleasure to work with Mike Finnin Kia, April Finnin and Amy Gomoll. Keep up the great work everyone! more
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  • Hours: Mon 8:00-17:00, Tue 8:00-17:00, Wed 8:00-17:00, Thu 8:00-17:00, Fri 8:00-17:00, Sat closed, Sun closed
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