Fette Ford

At first I thought that the process of purchasing a car would be very stressful and complicated however, the salesman came to prove me very wrong. He made the purchase of my 2012 fusion very easy and stress free. He provided me with all the facts that I needed to know in order to purchase my fusion. He want above and beyond to make me feel at ease and made it very clear to me that I should take my time and not rush into anything. My experience at Fette Ford was a very pleasant one, I will be sure to tell my friends about them! more

Great place to buy a car, very friendly and knowledgable staff. I recommend anyone looking to buy a car to stop by and see what Fette will offer you. more

I have purchased 3 vehicles from Fette Ford, Infinity & Kia over the past 14 years and they have been nothing but great. My first two cars were Ford Explorers and the last was a high performance Mustang. The salespeople that I have dealt with have always been friendly, knowledgeable & fair. The Service Department has always taken care of my service or repairs without any aggravation or stress. I would highly recommend Fette Ford Infinity & Kia for both Sales & Service as they have never been anything but professional with me and I always felt as though I got a great deal. more

I bought my car just last month from Frank at Fette kia. In my opinion the best part about buying from Fette was dealing with people who don't treat you like money. They gave me a day to think about the deal i shopped it around because i wanted to make sure it was a good deal which it was and they had the one i wanted. They got me approved right away and unlike most dealers after i bought my car they called me on my birthday last week and it was something i never though someone would ever do. I would send anyone to Fette to buy a car and Frank because he took care of all my needs. Pros: Really friendly workers more

DON'T EVER BUY A CAR FROM THE FETTE FORD DEALERSHIP. This dealership sells Infiniti, Kia and Ford, but it doesn't matter what car because so many of the people who work at Fette are DISHONEST. Fette tried to steal my money. The sales manager and I agreed upon a price, the financing and all the terms concerning the car purchase. He then said, ""you can take the car home right now."" I put $1750 down. After waiting awhile, the sales manager said, ""the person who gets everything all set/preps the car went home already...we'll have it all set tomorrow morning."" I thought this was odd, but never thought this whole thing was a sales tactic and scheme to keep my $1750 down payment. The sales manager called me the next day, and told me that the financing and down payment changed - all much higher and nothing at all like our agreed upon deal where I put $1750 down. TOTAL BAIT & SWITCH - I SAID NO WAY, NO DEAL. I asked for my $1750 deposit back and to refund my credit card in full, but the sales manager said he couldn't and that I would have to wait. I told him again, to refund my credit card for my entire $1750, and again the sales manager said he couldn't, saying he was busy and that I would have to wait! I actually couldn't believe what I was hearing. I repeatedly asked for a refund and the sales manger said no, giving my ridiculous reasons why it couldn't be done and that I would have to wait, then the sales manger hung up on me. I called back and then I couldn't get through to him - every time I asked for him, they transferred me into his voicemail. I kept on calling back and I would either be transferred directly into his voicemail, or he would have someone else answer his phone and tell me, ""he's busy with a customer."" Right. I called another manager at the dealership to try to get my $1750 back and this manager said that no refunds are given at Fette - once you put down a deposit and/or down payment, it's non-refundable, doesn't matter if there's not deal. I then emailed the Fette dealership General Manager with what happened with my car purchase and how I wasn't getting my $1750 down payment back. I never got any response back - nothing. I had to spend an entire day fighting with the Fette dealership to get my $1750 back. No reputable dealership would ever do business like this. This was the most dishonest and deceptive sales tactics I've ever experienced. The Fette Ford Dealership does business like CROOKS. No one else should have to experience this. Yes, this Fette Ford dealership should go out of business - DON'T EVER BUY A CAR FROM THESE CROOKS. more

This is the home of bait and switch. After being here for several hours we finally made a deal. Mind you I get cars via x-plan so you would think it would be easy but not at Fette. Once we made a deal of $1500.00 down and $296.00 per month on a car I thought everything was a go. After all 3 managers came over and shook hands on it. Well after waiting 2 hours they came back to me and said I needed to put $3000.00 down and my payment would be $340.00 per month. This is not the first time this has happened when they make a deal then come back and say I need to pay more. The manager told me to take it or leave it so I left. DONT BUY FROM FETTE BOYCOTT AND DRIVE THESE JERKS OUT OF BUSINESS Cons: Everything more

Let me start by saying I was not scammed by Fette Kia, or ripped off. But I did want to shed light on a recent experience I had. Pros: Large Service Dept Cons: Customer Service more