Family Health Ctr Of Bastrop

The doctor's are good, however, the staff is more concerned about leaving on time than seeing to your medical needs. more

My husband and I have been going to the Family Health Center for several years and have been more than happy with Dr. Chavez and his staff. Not once have we ever been turned away or made to wait a overly long time to see someone in that office or felt rushed in any way. They take very good care of their patients and care about each and every one of them. I would send anyone to that office with faith that they would receive the best of care they could receive in Bastrop without a doubt. more

I moved to Bastrop from Austin 2yrs ago. It was 2:00 in the afternoon on Dec 31st, I know it's a bad day, but my son had pink eye, and I had just got home from work... called the doc office there was no answer, no message saying they were out for the holidays, and just had options to leave a message with the nurse or make an appointment. I left messages, tried the appointment line...just to find out they were out and have no after hours nurse and no way to contact the doctor. I ended up having to take my son to the hospital, for pink eye, which to me is a bit ridiculous, I knew it was pink eye because another kid had it at his daycare the day before and was sent home....They are a family doctor so should def have someone after hours wether a nurse or whatever answering phones, or at least a message saying were out of the office, stope wasting your time calling... I spent 4x's the money taking my son to the hospital, and called ARC and they were open plus had an office opened on the first. The wait never has been bad for me at this office in the past.... just the front desk ppl never seem like they have enough help, and always seemed rushed, and have to answer the phone the whole time they check you in or whatever other interactions you have with them....totally not there fault but def annoying!! Pros: not too many just a doc's office!! Cons: No after hours, or messages saying there closed for holidays more

I would not recommend the Family Health Center in Bastrop. My husband waited almost an hour and a half for our 2 year old to see the physican's assistant (we had an appointment). Then when she finally came in she explained she was late because of her lunch. She quickly rushed through the appointment and wouldn't even do a full physical exam saying that wasn't their policy at the first visit. She barely answered his questions without rushing out. They should be more considerate than to make a small child wait that long for an appointment. If they can't make it in time he at least should have been informed so we could reschedule. Then to have the PA (Stephanie) be so unhelpful was very frustrating. Pros: no pros Cons: Extremely long wait time, no exam on first visit and very rushed appointment more