Family Abbey Carpet & Floor

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7003 Normandy Blvd
Jacksonville, FL 32205

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(904) 404-9044
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Reviews
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Best

From the moment I went into the store I was very impressed with the professionalism of everyone at Family Carpet. From the designer to the man who measured my home to the installe...

Worst

All reviews seem positive

Wonderful 4/5/2014

From the moment I went into the store I was very impressed with the professionalism of everyone at Family Carpet. From the designer to the man who measured my home to the installers everyone was knowledgeable, courteous, and eager to answer to answer my questions. The communication was outstanding as I received several calls from Renee giving me updates on when the installation would start and following up when the installers left my home. more
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the best there is. 4/2/2014

we have at least 3 homes in our extended family and one commercial office space that have had all of their flooring done by Abbey family carpet. not sure if I should brag on their service or the quality of their flooring products because both are great. We still have flooring from 20 years ago that holds up great. The service is always great but I was especially impressed when they recently recommended a less costly but more functional flooring for an office makeover. they are honest fair prompts professional and courteous. more
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Excellent service in a timely manner. 4/1/2014

Family Abbey Carpet and Floor were very helpful. They did our wood floors and carpet and the product is excellent. The installers were prompt, professional, and very good at what they did. It was my first time using them and I'd absolutely use them again. more
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Very professional 3/29/2014

We were very impressed with the knowledge and expertise shown as we selected new carpeting for our living room Every aspect of the new carpet was discussed as it was quite different from the existing floor covering; Rene wanted to be sure we knew what to expect.. Installation was completed in a day by two professionals who briefly explained each step of installation. more
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Extra accommodating working with my schedule and providing quality service. 3/11/2014

It was my first time using Family Abbey Carpet and Floor and I'd absolutely use them again. They installed new flooring in my bathroom and did the carpeting in the rest of my home. I had some delays because of my plumbing but they were very accommodating and were able to reschedule so they could come back as quickly as possible. They did an excellent job. Their people were in and out and cleaned up after themselves. The follow up was a two day process. They called me at the end of the first and second days to make sure everything went well. Then they called again a few days later to make sure everything was okay after the installation. It was a very good experience. more
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Fantastic Job! 3/6/2014

FAMILY ABBEY CARPET & FLOOR did a fantastic job for us! We had them replace 1200 square feet of laminate flooring with new hardwood floors. The technicians were very nice and professional. They did a great job! The entire project was finished in just 3 days! We were very impressed with their timeliness. We have no complaints. Everything looks beautiful! more
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We were extremely satisified with all the service 3/4/2014

From the time we entered the store till the carpet was fully laid we were more than happy. The men who laid the carpet were very polite, did a wonderful job and also helped us geting things back in place. Thank you so much for your fine service in helping us select carpet, measuring and the finished product. more
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Great service 3/3/2014

I've been a customer of Family Abbey Carpet & Floor for about 20 years. I tried using another company to put in carpet because they had a cheaper price. Family Abbey said I would be sorry for choosing that company, and I was! There were seams everywhere, and month, after it was a disaster. I didn't have that problem when I used Family Abbey Carpet & Floor. Family Abbey Carpet & Floor came when they were supposed to, and they did what they were supposed to do on the days they were supposed to do it. I won't go anywhere else when it comes to flooring! They have great service. more
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It's a very pleasant experience having them come in your home. 2/13/2014

This is the third time we've made a purchase from Family Abbey Carpet & Floor and that they have been in our home. They are very personable and professional, and they don't pressure you. It's a pleasant experience. more
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Very satisfactory! 1/21/2014

Over the years I've bought carpet from Family Abbey Carpet & Floor, and I've had no problems whatsoever with any of it. They recently did the floors in the den. They have the best price and the best service. I've checked with other places, but Family Abbey Carpet & Floor offers the best product. Go check it out! more
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Completely satisfied 12/23/2013

After receiving some quotes from various companies in the area, we've chosen to use Family Abbey Carpet & Floor for over 13 years. Renee is personally a very awesome person who goes beyond our needs every time we call her. They originally installed the carpet throughout our entire home and recently re-did several of our rooms. The installers are always prompt and caring. I've referred many of my friends to them. more
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Happy Customer 12/6/2013

We visited Family Abbey Carpet and Floor store and was quickly greeted by saleswoman. She discussed different options available, was very knowledgeable, not pushy. She was eager for us to be happy with our purchase. We picked out carpet for our bedroom and made appointment for technician to come and measure. At each step, they did as they promised, timely with each call. Installation was smooth and we are very happy with our purchase. more
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excellent service 12/3/2013

The service w as great, and theymweremfastmon theninstall too. Everything wasmperfect. Highlymrecdomment Family Abby carpets for your projects. more
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They did a good job 12/3/2013

We used Family Abbey Carpet & Floor for the first time when they removed our old carpet and installed new carpet in our bedrooms and hallway. The work turned out good. The workers were very professional, and everything went smoothly. I would recommend them. more
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Excellent 11/26/2013

Everything with Family Abbey Carpet has been wonderful. Their products are very good and they explain things very well. They did numerous kinds of flooring work in our house and a condo like putting in carpet and ceramic tile. Never had any problems with them. They've always worked with us. They stand behind their products and are very good in helping us pick out what we need. We have a very good relationship with them. more
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personal service and great follow-up 11/2/2013

Rene' was wonderful to work with, and the service was timely and professional, couldn't ask for more.................... more
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Great service and friendly people. 10/29/2013

We used Family Abbey Carpet & Floor to have an existing wood floor removed and replaced by new tile. Even before the installation, they were very helpful. Someone came out a couple of times for requested estimates. When the installer did come, he was prompt, efficient, and very nice. We didn't mind having him around our home. more
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Everybody was friendly. The experience was very good. 10/23/2013

I used Family Abbey Carpet & Floor for the first time to have a runner done on my stairs. The thing that impressed me very much was that they lined up the prints extremely well. You can't tell where they made cuts because it all blends together so nicely. more
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First Choice for Flooring Needs 10/14/2013

Over the years I have worked with Bill Lee on four separate flooring projects for my Church. We have always been very pleased with the products and the workmanship. Mr. Lee and the ladies are helpful with all concerns. I would not hesitate to recommend them - they are always my first choice!! more
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Great company to work with! They are very customer service oriented and came through with everything we requested! 10/9/2013

I personally believe if supporting the local businesses. I have used Family Carpet for both personal needs and business needs. They have done an excellent job every time! more
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  • Wallpaper, Tile, Laminate, Hardwood, Durastone, Carpet, Area Rugs

Additional information
  • Neighborhoods: Hyde Park, Northwest, Normandy Village
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