Horrible experience! I hired this company to take care of my cats while I was away for Christmas,and it was a disaster! When I got home, none of my instructions had been followed.( We had discussed them, AND I had written them out for the owner) My kitchen was a complete mess- a plant had been knocked down and there was soil spread everywhere- it looked like they had just spread it around, rather than actually clean it up with the broom and dustpan) - My toilet was clogged because they had been dumping the dirty cat litter in there and trying to flush it- ! Even though I specifically requested that it be put in the trash because it was CLUMPING litter, and my toilet's plumbing couldn't handle it! My cat's food bowl looked like they had just dumped a ton of food in there and left it for days, when certain amounts were instructed to be fed..(nothing complicated, either, a four-year-old could have done it more accurately) -I left keys for my mailbox, and asked if they could check it, even once- Guess what? They didn't! ( Even though the had to walk right past it to come up to my apt.!) I ended up having to go to the post office and get my mail, clean up dirt from all over my kitchen, call my landlord to snake the toilet THAT night, after returning on a late flight, none the less!! And here is the kicker- I had special things on my keychain, for example, a mini flashlight that I bought to make there experience easier, since there is no light outside my front door- and they took these off, apparently didn't use them, and didn't know where they were when I went there to pick up my keys and pay the bill. They then said they would mail them to me, or drop them off, and they never did- After 5 weeks, and three more phone calls asking about their whereabouts, I still do not have the items that were on my keychain! Apparently, this is a horribly run business! And I do believe that there is lying and misinformation going on. I highly recommend trying someone else!
Pros: none- not worth it
Cons: they did nothing right
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