Elephant Bar

We went in and requested a table for six. We had to wait 40 minutes to be seated. Another group of 6 came in for only 5 to 10 minutes. They activated both our pagers. I handed in my pager and waited to be seated. The other group then handed in their pager. The waitress went and sit them before us. The hostess then admitted that she made a mistake and put us in a table for 4 and claim this size table can accommodate 6 people. These were the same set of tables that were sitting there empty for the past 40 minutes and now they can accommodate 6 people. I ask again for a table for 6 and they told me it will be another 30 minutes. No apologies were offered. We walk out and went down the street to another restaurant and had an enjoyable meal. I e-mail Elephant Bar headquarters and complaint about the lousy service and lack of apology. At least it gave us the opportunity to discover another restaurant a better meal at a lower price. more

I went there last night for a graduation get together with my sister. We were suppose to be seated at 830 and waited an hour to be seated. It took another 30 minutes to get our food and drinks. When we got our food we didn't even have the silverware on the table. We were bounced between 2 waiters which were pleasantly nice. I over heard they were understaffed something a customer should not hear. I had the Santa Fe BBQ Salad which was bland no flavor at all, hardly any dressing it looked like left over cole slaw. I also had a Jungle Colada which was not that great either it look appealing on the menu but no kick to the rum in it. I was the last one to receive my drink which seemed another waiter didn't know who it was for. Overall good ambience, food needs to improve highly, and the service needs to balance out the long long wait. I rather go to CPK or Claim Jumpers or BJ's Pros: friendly waiters Cons: long wait to be seated, bad service overall more

My boyfriend took me to Elephant Bar on a date recently, and we had a great time there. We loved the theme and especially the look of the bar. Our server was friendly, even joked with us a little (which I love, being a server myself). The food came quickly, and my pork chops were fantastic. My boyfriend's jambalaya was not hot enough, and lacked flavor. Our server was quick to act and get it heated for him, she really was great the whole way through. We look forward to going again and trying the creme brulee, ""our dish"" at restaurants. *Erin* Pros: Decorations, Service, Quiet Cons: Food temperature more

Went on Oct 15, '05. The service was so bad that I contacted EB online with my complaint. I was promised via an email that someone from the 'CEO's' office would be contacting me promptly about it. Yeah, RIGHT! After that initial email and as of this date Oct 26, '05 I have yet to be contacted. I even sent a subsequent email, and still have not been contacted. It's becoming obvious that the EB 'Corporation' could care less about investigating complaints as promised, and thus this service is just as bad as the service in the restaurant. I can't wait for someone to ask be for a recommendation of EB, or how I feel about EB. Pros: What? Cons: Service, Overpriced, Service more

Dinniing room is extremely full of caos(sp) no real organization,,,was extemely disaaponted, both times we gave it a 2nd try knowing they were new, but after 10months they should of got it right...staff to slow..... but the bar is good, great service,,, but dose smell like old or stall or spelled alcohal... Pros: bar Cons: slow service, crowded not fast serv, over priced food more

The food is definitely over priced and the service is sloooow. I went to this location twice on both occasions the service was bad. The food was hot but the server forgot about us TWICE. The only time the server returned quickly was to see if we put a credit card in the check presenter. The best service is at the bar...I guess it's becaiuse they cant go hide and eat food in the back. Pros: Drinks Cons: Service more