Elegant Lace Bridals

Cheerful staff was ready to help. I was in search for a specific shoe to be dyed and had been given a VERY HARD TIME by several other bridal stores in the area. However, the staff and owner at Elegant Lace was ready to help. The did not carry the shoe I wanted in the store, but prompty pulled out an order book, found my shoe and offered to special order it. But, after browsing the store, I quickly found a different shoe in their display that was even cuter than the one I went there to buy. Then, the woman pulled out every color swatch she had and helped me find the perfect shade of pink. I am so glad I found this place! Now I wish I had gotten my dress there. more

I called to make an appointment and since they recommended bringing in pictures you like, I tried to ask which designers were in my price range. I was bumped around 4 different people who were very rude to me and told me numerous times "we don't give out prices on our dresses." Well, I wasn't asking for a price on a specific dress, only which of their designers offer dresses under $1600 so I could browse the pictures online and bring some in for my appointment. They were so concerned with not giving me $ information they never even got the appointment, but instead hung up on me after a sarcastic comment on one designer (after 5 min of me explaining, "NO, I'm NOT looking for a price on a specific dress.") more

I went to Elegant Lace and bought my wedding dress there. Daisy was my consultant and she was excellent. She was very sweet, patient and helpful. I felt no pressure at all. The other people I talked to there were also nice. I liked that I could try on any dress in the store and as many as I wanted. I also got my veil and shoes there. more

I initially went there and asked for a specific brand and was taken to the wrong section. After looking at dresses that were not the style I had picked my friend showed up and took me to the correct area. I was measured and sent on my way. I guess not too bad originally. When I went to pick up my dress it turns out that the girl that measured me ordered the wrong size. I'm a 10 not an 8. I'm not even exaggerating when I say I couldn't zip up my dress, and no it was not only me. I had to have my friend zip it, while I held the top of the zipper together. When I told them it was much too tight the consultant talked to someone else and I overheard her saying that the girl ordered me a size too small. She then proceeded to tell me that the girl no longer works there because she made too many mistakes. She also mentioned that maybe if I lost 2 pounds I would fit in it and pointed to my waist, which I want to add was not where it was tight. I was told by the seamstress that it was more

After trying on a dress that I liked, the women asked, "What would it take to get you to buy this dress today?" I was asked a similar question when buying a used car .. it was so sleazy.\r \r Also, when I asked for the designer and style of the dress they gave me made up information so that I could not find it on the Internet.\r \r After I purchased the dress on a different day, they finally gave me the correct information (i.e. after the contract was signed) and I found out that the dress costs $150-$250 less than I bought it for.\r \r I didn't have much time to look for a dress unfortunately. The dress that I did buy was too big and will have to be altered, which will be very expensive.\r \r All in all, there were mistakes that I made, but I feel the tactics of this shop made the experience very unpleasant. more

My Fianc and I purchased a $2000.00 dress from a consultant and had a great time picking out the dress. The problem began when we wanted a picture; we were not able to take a picture until we bought the dress which was after she had tried it on. The consultant said to go to the web site and there wasn't one. We tried to get them to get us a swatch or anything and all we got was sorry. We had to wait 4 months until the dress came in to get a picture. Once the dress was in they said they didn't have anyone to alter the dress and we had to take it elsewhere. They had promised that for $2000.00 everything was included and we even paid extra for the hem and a veil. Once again Sorry was all we got form them. After I was furious regarding the poor service, all Laura (the Owner) wanted to know was, "when we were going to pick up the dress" obviously they wanted their money and did not care about the trouble. When I said I don't know when we would be in to pick up the dress, she threatened to t more

This store was definitely on my list when shopping for my wedding gown. The staff was extremely friendly and helped me start finding the dress for me. Even though the dress I chose was discontinuing, my Mother found the perfect dress for my big day. The staff made my Mom feel special and paid lots of attention to her! She really loved feeling like the Mother of the Bride! Thanks Elegant Lace, you made her day! more

The consultant I had was really helpful and actually suggested some dresses I wouldn't have thought to try on. She was quick with helping me get the dress on and off. I went first thing on a weekend so the crowd wasn't bad until when I was leaving. They have lots of Maggie dresses and mid range dresses. more

I bought my wedding dress here & had nothing but the best experience! My consultant, Vonia, was absolutely the best! She was highly knowledgable and knew just what I was looking for when I showed her pictures. She stayed within my price range & was very patient as I tried on so many dresses. My gown even arrived early! We also ordered the bridesmaids' gowns here, which arrived early as well! And we rented the guys' tuxedos here- everything went smoothly! Great place to check out wedding gowns & bridesmaids/special occasion attire! more