Electro Serve

If you check on this company you will find that they have a history of overbilling customers and scaring people in to unnecessary work. They came to a friend’s house whose electric heater was smoking due to a 10 year accumulation of dust and pet hair pulled it out of the wall and told her the house was unsafe to sleep in if they didn’t get the electrical panel changed immediately. The cost: $5000- $15,000 depending on the options she selected. The cost of a panel replacement if necessary was quoted by other electricians at $1800-$2000. more

This is an excellent company to use. They always show up promptly to do the work and get the job done in a timely manner. I have used Them several times for my Plumbing, heating, and electrical needs. The workers are always extremely knowledgeable, and whenever calling the office, the staff are always polite and helpful. I have reccomended Them to all of my friends and family, and those who have already used them, have agreed. I would highly reccomend using this company! more

This is a very repitable company. Their very efficient. They came out to my house and helped me with the electrical issue I was having. They helped me with all my concerns. and even left me with options to better my home for the future. Great Job more

We found them online and were really impressed with them when they came over to give us an estimate. We have worked with several other electricians in the past but were really impressed with their vast knowledge on dealing with electrical problems with older homes and high level of professionalism. The estimate was competitive to others that we received so we decided to work with them. The staff was very professional and timely. They were also very detailed oriented. I would highly recommend this company to anyone who needs an electrician. more

They replaced my kitchen light for me. My ceiling was too high for me to reach and they did it at a reasonable price. I can't complain with the work and I even signed up for an agreement where they come out once a year and check my panel and all the electrical throughout my home. This make me feel safe! Great job! more

If you're looking for a good company with reasonable pricing and wonderful customer service, this is the company to call. I called them out regarding my Wall Heaters that were smoking. Due too the response time from Electro Serve I was able to get my problem fixed and fast. A+ in my book. more

After reading these reviews I decided to call.....I got the run around. the prices vary A LOT depending on the type of appt you get. What a bunch of hogwash. Not what I would call an upfront conversation! Go someplace else! more

Good: nothing. Bad: Entire experience was poor - I booked an appt with a 3 hour window, then when no one came, they suddenly told me I had booked a standby appt. At no point did they tell me this when booking the appt, but they said I should have known based on the appearance fee because I had once looked at their website. When I told them this was unfair, they said they didn't want to work with me and would not book a new appt. I was polite throughout; they were rude.. Improvements: -Take responsibility for your mistakes and try to find ways to make them better. -Don't make guarantees that can't be maintained (I was guaranteed a 3 hr window when I booked the appt, then no one showed) -Don't be rude to customers. I was not rude to you.. more

We were charged over $1000.oo for a simple repair. I would not recommend them. We were shocked by the price. more

The technician was thorough and persistent and solved a problem that a previous electrician could not. We found him to be VERY PROFESSIONAL and a definite asset to your company. more

I was in a panic because a workman had cut a wire. Your electrician showed up in an hour just as advertised! Give him a GOLD STAR! more

The technician was a perfectionist and always does a great job and we are really happy with the way everything turned out. He gave us some really good suggestions as to how to make our project better and our house looks just like we hoped it would. more

wanted $775 to replace an existing bath fan motor that was 15 min worth of work. Needless to say we are looking for other options. I called them to let them know that this price was absurd. They did not charge us the fee for their guy to come out. I called another electrician who could come same day and replace the motor in our fan for $195. Much better. more

Having new cabinets installed and need to move an existing plug. The bid to move a single plug 6 inches up a wall... over $660. Needed a permit... Wall damage... needed to cut a hole in my new cabinets for access... Unfortunately, I have access to the power wire from the basement and the electrician could have gotten some of my money by splicing into the wire (create the "Access" box) and run new wire through the existing hole and to the new plug box located 6" above the old one. The guy seemed to be on something (maybe too much nicotine). He put on coverings for his shoes, looked at what I needed to have done and then asked if I could have it done on a Sunday as they have an emergency call. Asked for a bid to install a pendant light over the sink. $199.12 said he without hesitation. Home Depot $75 for the same two wire nut connection and nut tighten down. Needed some additional work done after the cabinets arrived, but will locate a better company who understands the word service. Have used these folks in the past... will not again. more

Electro Serve called me after the previous review was posted. (They read JB!) They offered me 10% back as a goodwill gesture, no strings attached. The phone rep, like the service guy, was extremely nice. They get big points for great customer service (and for tenacity in offering it, since I've been gone all summer and they've patiently left several messages). So I thought I should let y'all know. more

My tenant called to say that a 4-plug outlet in the kitchen wasn't working. No problem--I'll just call an electrician out of the phone book, one that advertises "no job too small." Electro Serve also advertises "We come today or you don't pay!" Sounds great. I call them, and they can indeed come today--the charge for the visit is $189 if I want a one-hour window, $109 for a three-hour window, or $59 to be on "standby." I opt for the three-hour window, since I do have other things to accomplish today. Went to the unit and waited, and sure enough, the guy calls after an hour. We go in and look. It's not immediately obvious what the problem is, but there is one, and he tells me that it will be $335 for a diagnostic. That's on top of the $109. Uhhhh--okay, I guess. Ten minutes later he comes out and tells me that the GFCI is wonky, but he's got the part in his truck. The only problem is--and he does sound apologetic, and shows me the charge in his book--it costs another $320-ish. So, it cost me $765 and change to get this outlet fixed, which took the repair guy about 40 minutes from start to finish. I'm not used to dealing with electricians for small electrical repairs; is it unreasonable for me to feel somewhat taken? Pros: very quick service, competent and polite service guy, two-year warranty on the work included Cons: they don't really warn you in advance that you are going to get in too deep, step by step, to avoid a reaming more