top 10

East Tennessee Dodge Chrysler

Claim
marker

2712 N Main St
Crossville, TN 38555

marker
(931) 484-9746
Incorrect info? Correct your listing
Photos
East Tennessee Dodge Chrysler - Crossville, TN
East Tennessee Dodge Chrysler - Crossville, TN
East Tennessee Dodge Chrysler - Crossville, TN
East Tennessee Dodge Chrysler - Crossville, TN
Reviews
( 20 )
( 11 )
( 0 )
( 0 )
( 0 )

Best

The team at East Tennessee Dodge is amazing! Rick Kilburn is courteous, easy to work with, and worked hard to put us in the exact vehicle we wanted for our family.

Worst

All reviews seem positive

Editorial review from Citysearch 4/9/2014

He went above and beyond to make the deal happen and has be honest and very helpful in finding the right car for us\r more
Reply | Report abuse |

Editorial review from Citysearch 4/6/2014

Great Job! Gad to do business with him! Represents dealership very well! Good Job Lance LeGraff\r more
Reply | Report abuse |

Editorial review from Citysearch 4/1/2014

When I made the reservation for service, I spoke with a woman who was not at your service department. I told her I wanted 4 new Michelin tires on my Jeep Liberty. She said fine and scheduled the appt. Unfortunately she didn't make it clear to parts or service that 4 new tires needed to be in house at the same time as my appt. So, I had to come back a second day when the tires arrived. Other than that, the service was excellent. \r more
Reply | Report abuse |

Editorial review from Citysearch 3/30/2014

POWER WINDOW QUIT WORKING MECHANIC HAD TO TRACE WIRES INVOLVED REMOVING DASH FIXED OVER NIGHT MELISSA DUTCH SERVICE ADVISOR EXCELLENT!!!!! more
Reply | Report abuse |

Editorial review from Citysearch 3/25/2014

Efficient. Service writers were friendly and listened well. \r more
Reply | Report abuse |

Editorial review from Citysearch 3/23/2014

Service rep was very pleasant, in spite of my having an apointment, the oil change took over 1 hour, which I felt was excesive. Otherwise, very pleased with your dearlership. I shall return in the future. \r more
Reply | Report abuse |

Editorial review from Citysearch 3/16/2014

When I purchased the car there at East Tennessee Dodge, it was Thomas Payne who sold me the car. He was extra-ordinary and very impressive in the entire process and that same 'excellent' service has continued as I have brought the car in for servicing. The most recent date of service being 3/14/14. That appointment at 1 pm was met with a very kind, courteous, welcoming smile and a professional team of service personnel that couldn't have been more prompt, on time, efficient, and friendly too. In a word; ""Variety is the spice of life, but East Tennessee Dodge is the Hot Sauce!"". Special thanks to Jon Buckner and East Tennessee Dodge for everything! \r more
Reply | Report abuse |

Editorial review from Citysearch 3/10/2014

pre schedule to have a simple oil change 1 hr and 15 min. THEN WAS INFORMED THAT I NEEDED TO HAVE THE FLUID REPLACED IN THE FRONT AND REAR DIFFERENTIAL WITH ONLY 15 THOUSAND MILE WHEN I PURCHASED A TOP F THE LINE JEEP I EXPECT THE FLUID TO LAST LONGER THAN THIS I WAS TOLD THAT THEY NORMALLY WERE CHANGED AT 30000 I REFUSED AND IT MAKE ME CONCERNED ABOUT THE QUALITY OF THE VEHICLE. THIS HAS BEEN GARAGE KEPT NEVER OFF THE ROAD. WITH BUMPER TO BUMPER COVERAGE AND IT DOES NOT INCLUDE ALL FLUIDS???????? \r more
Reply | Report abuse |

Editorial review from Citysearch 3/2/2014

I had a great experience at East Tennessee Dodge yesterday. I came in to have my 2009 Jeep Sahara serviced and left owning a 2014 Jeep Sahara! I guess you did good! Seriously, Thomas Payne did a wonderful job finding the Jeep I wanted and I got an excellent trade in value for my 09. It should be in early next week and I am so excited to meet my new Ride. \r more
Reply | Report abuse |

Editorial review from Citysearch 2/24/2014

Had recall service performed. Took a little longer than anticipated but service department also corrected some issues with nonworking bulbs. more
Reply | Report abuse |

Editorial review from Citysearch 2/19/2014

Everything went fine for our oil change. Very quick. more
Reply | Report abuse |

Editorial review from Citysearch 2/16/2014

we were nervous at first but after we got in and talked to these guys we found out they are down to earth and extremely helpful and answered all our questions\r more
Reply | Report abuse |

Editorial review from Citysearch 2/10/2014

Very professional friendly staff. Nick Mcdonald was very great. I would love to come back for another buy. I highly recommend this dealership.\r more
Reply | Report abuse |

Editorial review from Citysearch 2/9/2014

great quality sales people Chris Anderson was very helpful and one of the nicest car salesmen I have ever dealt with\r more
Reply | Report abuse |

Editorial review from Citysearch 2/3/2014

We came in because my battery went dead. The service person told us upfront that it would cost us $70.00 to check the car out and could take as long as one hour. 30 minutes later, the car was checked out and the service man said he would only charge us 1/2 price since it didn't take the entire hour.....something we weren't expecting, but really appreciated. You can't ask for much more than that.\r more
Reply | Report abuse |

Editorial review from Citysearch 2/2/2014

The staff is very knowledgeable, helpful and friendly. It's always a wonderful experience when I visit for service or purchase \r more
Reply | Report abuse |

Editorial review from Citysearch 1/30/2014

I got off work to discover my battery was dead. it was 7 degrees outside. I got a jump start. then called the dealer to see if they could get me if to check the battery. I wasn't expecting them to say to come on over. it was pretty late. but they got me right in. the battery was bad but they didn't have one in stock but they took one out of a new truck on the lot and sold it to me. they were sold out because the cold weather was taking its toll on them. \r more
Reply | Report abuse |

Editorial review from Citysearch 1/28/2014

As repair could not be completed by my required departure time on planned trip, John saw that I was provided with alternative transportation.\r \r Repair was completed and waiting for me on my return more
Reply | Report abuse |

Editorial review from Citysearch 1/26/2014

East Tennessee Dodge fixed my car. Did a fantastic job.They do stand behind their vehicles. \r Thank you East Tennessee Dodge,\r To Employee Jon Buckner you are the best more
Reply | Report abuse |

Editorial review from Citysearch 1/23/2014

I had to have my new wireless ignision key programed and, I had to have a dealer's help. Let's be honest, when something gets broke and needs fixin', the time and expense to get it fixed is not my favorite past-time. The ""Good"" rating is based on, East Tennessee Dodge did what you said you could do, at the price you quoted. Nothing more, nothing less. \r more
Reply | Report abuse |
< Previous 1 2 3 4 5 6 7 8 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Big Boys On the Mountain

Owner Message

  • New & Used Cars & Trucks

Additional information
  • Payments: Visa, Discover, Master Card
badge