East Coast Mazda

Scheduled the service appointment a day before and they set up the appointment but when I got there the next morning they were giving me a bad attitude. Got hostile. Said I was not allowed service and they could not tell me why? I asked for a manager and he said he was not there and I asked for his name so I could call him and he only would give me his first name and no phone number. Just a bad experience. Would never go back there for any reason. They dont know how to treat or respect people. more

I called to schedule the service appointment and they set up the appointment but when I got there the next morning they were giving me a bad attitude. Got hostile. Said I was not allowed service and they could not tell me why? I asked for a manager and he said he was not there and I asked for his name so I could call him and he only would give me his first name and no phone number. Just a bad experience. Would never go back there for any reason. They dont know how to treat or respect people. more

I went into Mazda Of Lodi to get a used Mazda 3 and after the sales staff should me how much better off I would be with a new lease, I was able to save a lot of money. I even had some issues with my credit and insurance and they were able to help me with both. I will be going back with my sister soon so she can get a mazda too! I will definitely go back in the future when I need another car. Thank you Mazda of Lodi, I'll see you soon. more

They charged me $577. for the 60 K service maintenance on my Mazda protege 2003, I thought it was going to be a decent job until I found out they did not even check the level of power steering oil, or windshield wiper fluid, and when I asked if they could replace the light bulb I gave them, on the right light beam they wanted an additional $50. just to move a clip, a job that takes less than 5 minutes! I asked for an estimate to repair the front right and left hub ball bearings they said the computer indicated a 6 hours job, for a total of $1330. I called AAA, and went to a AAA repair shop in the Bronx the next day, same job for $550. ! And they came to pick up my car at my doorstep! Plus they were extremely nice and friendly. Their estimate for the same job was half the hours of the dealership! Plus the service manager Henry Colette at Mazda of Lodi was not the most friendly service person I ever met and did not seem to care much about quality and customer service satisfaction. I am done with Car dealership in general, you would think they have your interests at heart, it is not true, it is more about how to make an extra buck at your expense and let you believe they are really working hard for you. more

Bought my first Mazda last year from Alex Sanchez over at East Coast Mazda and couldn't be happier! We thought he was such a great guy, that me and my fiance went back and bought two more cars from him! Each time he was very professional and courteous. We have and will continue to recommend him and East Coast Mazda to everyone we know! more