Dynamic Appliance Repair

It would have been a satisfactory service as the service rep. had been professional, as well as follow up w/ a call prior to getting service and repair person showing up promptly on time. I had actually chosen to get service w/ DAR through a promotion they're having, a $25 off any repair. I just checked that it was being promoted on the website currently and I had the actual coupon that mailed to my house. After the repair person finishes the job and gives me a quote, I went on to give him the check and showed him the discount coupon. Repair person first tells me they don't honor the coupon anymore, but I had already confirmed that it's effective w/ the phone rep. Then he calls the rep.- I presume- to tell me that the discount had already been applied. No matter how good your service is, that is just poor business to not honor your own promotion, not to mention improvise the total to make it seem like they did apply the discount. So not cool. more

Well I am a little late with this review, but once again Dynamic Appliance came through for me a second time. Coincidentally about two weeks after they were at my house, I had another appliance issue. Just like the first time, they arrived when they said they would. The phone rep was extremely pleasant. Finally the tech who was extremely professional once again fixed my issue within minutes. Either I am an extremely lucky person to have 2 back to back positive experiences with this company or someone at Dynamic Appliance repair just knows how to run a reputable company. I would still recommend them highly! more

I was despondent when I had a problem with my Wolf range on Dec. 30. and could not find anyone to help me. All of the local appliance repair places I called did not work on Wolf and the outfit that Wolf customer service referred me to was closed for the week. I would have to wait 4 days just to set up an appointment. Fortunately, my cousin recommended Dynamic and a very courteous repair person was at my house in a little over an hour. He was knowledgeable about my range and fixed the problem in a matter of minutes. I was very pleased and will continue to use and recommend them. more

I've used this company 2 times and they have been very reliable and affordable on both occasions. I will continue to use and recommend them. more

Syrqa complains about her tenants treatment. The Super called and told us the tenant had a non-working A/C. We contacted the tenant to set up an appt date. She informed us her A/C was not working, that squirrels were living in it and that the tenant below her was complaining about the squirrels dropping food onto her awning below! We suggested an exterminator but she told us an exterminator said she needed a screen replaced on the A/C that the squirrels had knocked off and it was laying on the awning below!! The tenant broke the first appt as she said she had to go out that morning. We told her that our man had to move on to a job in the Bronx, she is in Brooklyn, and we could come the next morning! That would not do! She insisted it had to be that afternoon. Then her Super called us saying she was complaining that we did not come! We told her what happened and told her we might be able to get someone that afternoon but it was unlikely. We could have someone there the next morning between 10 and noon. No promises of an afternoon appt were given! The super said okay if the tenant agreed, and she would call her to find out. Then the owner, janice S, called us saying that the tenant was on another phone line and was furious we did not keep our appt! I told her what had happened and that we could be there the next morning! She said she would talk to the tenant and call us back. SHE NEVER DID!! She just started posting her bad comments about us! We are a good and reliable repair company and we treat customers fairly and honestly and we do not rip them off like other companies do! It really hurts when the only time we see anyone make a review of our company is when they have a very unjust and untrue complant! more

Horrible repair establishment. Cancelled two appointments at the last minute after my tenant waited for them for hours. No reason for the cancellations were given. Do not patronize this establishment. Cons: Unreliable, unprofessional more