I knew nothing about DLT and thus had no opinion before Mark Schwartz joined the firm. He had kept my cars running for 25 years when he was known as Car Doc, which I still think of him as. I bring my car to DLT because I can specify that he be the one who does repairs and maintenance other than simple oil changes. As I became a regular customer I've gotten to know the owner and counter fellows and have gained an appreciation of the "culture" of the business. As a result, I now recomment DLT to others when they need reliable attention to their vehicles.
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