Dunckel Veterinary Hospital

My household has 4 dogs and 2 cats so we really spend a lot of time at the vet office. I love DVH for these reasons and more: I have a fearful dog who barks and is somewhat difficult to deal with. Dr. Crow doesn't bat an eye at her, he is calm and doesn't rush her exams just because she's loud. (We've had that experience elsewhere). Because he's so calm, she generally does better with him than with other doctors. Also, Dr. Kavasnica is awesome. She diagnosed a pretty rare condition in my youngest dog based upon some somewhat common seemingly unrelated symptoms. This has made a dramatic difference in his life, she is our hero!! Lastly, their techs are very good. Joey and Kelly are excellent. more

These guys have been my vet clinic for years with several different pets including cats, dogs and a rabbit. They're always been there for us, even after hours. The staff has always been friendly and obviously loved to see the animals. You can tell they enjoy their job. Dr. Dunkel has performed emergency surgery on two of my cats in the past with excellent results. Dr. Crow was also extremely helpful when one of my cats was diagnosed with a rare disease of the immune system. While he was honest that the chances of the cat surviving the disease were low, he still respected my wishes and treated the cat regardless of his chances of surviving. (This was 6 years ago and the cat is still alive and more or less healthy). Furthermore, when another cat passed away on the operating table (due to an unknown FIV infection), the staff were appropriately sympathetic and did an autopsy for free to check for infectious disease. All in all, I would STRONGLY recommend this clinic for all of your animal more

When calling around and researching for a good vet to perform my cat's spaying Dunckel seemed to the most popular as well as decent priced but I was very wrong. When I went to pick up my cat the receptionist was rude, I asked the total and she said $195, which was not only different from the morning price but different the price I asked on the phone when they called to update me AND the initial price I got when calling to make the appointment! Let me start from the beginning.. The price when I initially called was $75 to spay, saying that the cats distemper and rabbies were up to date. When asking how much those 2 tests were I was told $15 for rabbies and $25 for the distemper, though I didn't need them. When taking in my cats vet records and speaking with someone before the surgery they told me that she was fit for surgery but her shots were not good enough and I would have to pay for those as well.. so at this point my total is $115.00. She then told me if the cat had ear mites (though I knew she did not) it would be extra. When I asked how much she said $25 but thats ONLY if she had them. I agreed to that amount. (this brings it back to $140, saying she had ear mites) When I got the call that things went well I asked if there was anything further wrong, they said no. I asked how much, so I could bring that amount and the woman said $178.00. When I asked why it changed, she replied with it may be an error but we can go over it when you get here. Since I didn't want to argue over the phone and figured discussing it in person was the wiser choice I said I would speak with them about the change in price once I got there. I went to pick up my cat about 4 hours later the receptionist gave me a bill for $195. When I asked again if there was something wrong she said no. I in turn requested someone to explain how the price continued to jump higher she told me that my cat had ear mites. Since I got her treated for that earlier in the month (at their clinic) I then stated that even then the amount should be $140. The woman then told me that if wanted to get ""rude she would love to call up the manager."" (she didn't have any manager come up to speak with me) As the vet brought the cat out she went over things with me. She advised me that she can't lick the area, it would cause infection. I then asked where the cone collar was, the vet said ""oh that's an extra $15."" I immediately got upset and asked why on earth I would have to pay for that she said ""well obviously there is a problem here."" As she is saying this the rude receptionist stands up from behind the counter and said ""she's been snotty since she got here, doesn't want to pay."" I have NEVER been more irritated or disrespected in my life! Its not about the money, though it may seem that it is since its all I've mentioned in this post, it was about the jumps and why the amounts continued to change, on top of the fact that the receptionist was so rude. I then paid (the $195) and told them that I would never be returning and how inappropriate this all was. The vet then told me that was fine, they are a thriving business. I am not sure which is more insulting, the fact that they assumed I couldn't pay for this or the fact that they were so arrogant in assuming that doing such price jumps and rude behavior is acceptable since they are so ""thriving."" word of mouth is a powerful thing and I can honestly say that I will not be returning and anyone who asks me will NOT be referred to Dunckel Veterinary Hospital. I am so disappointed with the experience as well as insulted. I hope that no one will ever EVER have such an experience with them again but I assume that it will repeat since it doesn't seem to be something they are concerned with. I just hope my cat has a speedy recovery and no one else has to be treated so badly. more

The doctors at Dunckel's take care of our two dogs and two cats. They are great with them. When we got our chocolate lab "Mojo" he had heart worm. They got him back to good health. Now he weighs about 120 pounds and is doing great. Our black lab Duckie" developed cancer. She had surgery twice in one week. She is doing great and is cancer free. She has to go to the clinic every three to four months for a check up. We just pray that the cancer doesn't come back. I highly recommend them to anyone who has pets. The doctors and staff are great people. They are willing to work with you no matter what your situation is. Our animals deserve the very best with their health care as we do. So, I say give your animals the best care and give Dunckle's a try. more

My entire family goes to Dunckel for their pet needs, so naturally, I took my rabbit to there also, not even knowing if they had experience with rabbits. Well, let's just say, they know how to work with any animal! My rabbit can be a bit to handle, but they cut his nails no problem! When we took him there to get fixed, our rabbit got spooked by a dog, and flipped his dishes onto the floor which broke them. They gave us a credit to our account, which was great because we needed medicine for our rabbit the next day because he wouldn't eat, because he got neutered. We got so much help from Dunckel that we live an hour away, and will only take him there for check ups! more

I took my 3 month old kitten to get his vaccines. The next day my kitten was very ill. I called and was told oh we do not have any openings this morning but we can work you in. Hmmm. Zek couldn't walk, eat , was vomiting and very dehydrated. I was told to leave him there so they could watch him, they explained they have never seen a kitten react to the vaccines or revolution this way before. I told them that he could not hold his urine and that there was blood it in also. Three hours later Zek had passed away. He lost a pound in one day-he only weighed 3 to begin with. They had no clue what could have went wrong. My Zek will be making his way to Michigan State tomorrow for an autopsy and maybe I can fill them in as to what they did to my precious Zek. One more thing about the caring loving people that work there. When I went to pick up Zek's body the receptionist handed me a box with his body in it over the counter in front of the whole lobby. They should have at least put me in a room more

I just had my momma kitty spayed, long overdue but finally got her taken care of. They did an excellent job. She had 6 staples and came home like nothing had even happened to her. She was a little lethargic after her surgery, they decided it was best to keep her overnight to watch her closely. They did not even charge me for the overnight fee. I took her in a few days ago to get her staples out and they were done in seconds. They were so nice and caring with her, I will use them for my dog when its his turn. more

Having a dog that has to be groomed at least every month, if not sooner, can be a challenge. The groomers at Dunckel make my life so much easier. They schedule both of my visits, both vet and grooming together to ease the stress on both my pet and myself. The prices are fair and the medical expertise is world class. Each year they also have a pet fair, that my children LOVE. I have been a loyal customer for years, and I will stay with dunckel!! more

I use to take my animals here when i live closer to them. But they are really good at what they do. The staff are friendly and caring. And they donttry to force you to do anything you dont want to with your animal. more

I had called around to get shots for the 5 kittens my queen had. I could not believe the prices of shots and worming for the little guys. Dunckel had the best prices of anyone so I decided to give them a try. The staff was so friendly and caring to my little guys, I have used them for all of my vet needs. more

I recently had to put down my Collie of 11 years due to cancer, and this staff did everything they possible could to make it easy for us to get through. They were very caring, let us spend as much time with Bubba that we needed. The Vet even called us a few days later to see how we were doing mentally. A great vet staff and just great people all around. more

We have been going to Dunckel for 10 years, they are a very professional, but friendly business. Their grooming is wonderful and their prices are very reasonable! See them for all of your pet's needs! more

Dunckel's is the best!! From vets to grooming to boarding- you can get it all and get the best! Each year they even have a pet fair with Clifford there in the flesh!! Any time any animal I have needs something, I know who to call. My boss owns a Bishon that is groomed every two weeks, and they do such an incredible job!! The boarding is great for anyone without someone to watch their pet, as you know they will be loved at Dunckels! more