Drain Doctor

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220 Byram Rd
Greenwich, CT 06830

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(203) 681-2630
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Reviews
( 35 )
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Best

Drain Doctor was punctual and they came when they said they would. They were pleasant to work with, and they solved our problem. They fixed a backed up sink and were good workers.

Worst

All reviews seem positive

Very positive experience 3/28/2014

Drain Doctor was punctual and they came when they said they would. They were pleasant to work with, and they solved our problem. They fixed a backed up sink and were good workers. more
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It turned out great! 1/29/2014

Drain Doctor was very good to me. I had a small problem with the toilet that I was really getting upset about. They came and fixed it. They came over immediately, and their service was very good. They tell you the truth! more
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Mixed experience 1/28/2014

I've actually called Drain Doctor twice. The first time I called them, Joe came, and he was fantastic! He was nice, and he did the job quickly. He was clean, and I would have him back in a second. The guy was unbelievable, and I can't say enough about the experience. The second time I called, they said they were really busy because a lot of people had frozen pipes. I told them I totally understood, that they should get to me when they could. They came to the house, but they didn't have the parts they needed. They said they would come back the next day, and they asked when would be good. We set up a time for three-thirty, but they didn't show up. I called them at six. They said there were four more jobs ahead of me, but they said they would definitely get to me that day. I told them they could come up until 9pm. But nobody showed up, and nobody called. The big thing for me is that I understand if you can't get to me, but just call me and let me know. They didn't do that, and that's what made me upset. more
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Satisfying 1/28/2014

The two guys who came were very friendly, Joe was nice and overall it was a satisfying experience. This was the first time I had used Drain Doctor so I know I will be using them again in the future. more
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Professional and courteous! 1/27/2014

With the crazy weather we've had lately, I had two busted pipes within the same week. I called Drain Doctor first. I called them at about 2 o'clock in the afternoon, and they arrived within 30 minutes of my calling, which is just exceptional service. They were very polite and friendly. They knew what they were doing, so I didn't feel the need to worry about anything. The next time a pipe broke, I called them again, and I received the same service. I was very, very happy! Their service is excellent! They are very punctual and very respectful. They definitely know what they are doing! I was very impressed! more
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Not a bad experience. Haven't called them back yet. 1/24/2014

I had a stopped up drain in my tub, so I called Drain Doctor to clear it out. They arrived in a relatively timely manner after I called them. This was my first time using them, and they did a pretty good job. My only concern was that by the time they left, my sink stopped working. I'm not sure if it was due to their work or not, but I was a little annoyed about that. I have two other plumbing issues that I'm hesitant to call them about. The quotes they gave me were pretty steep. They wanted $500 for a leak in my garage that I could already see the origin of and $250 for a seal on my kitchen sink. I think those prices are ludicrous. That's why I haven't called them back for service yet. more
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A positive experience 1/16/2014

Drain Doctor repaired a broken pipe for me. It was my first time using them, and they were very prompt, very friendly and very knowledgeable. They did a very good job. The only slightly negative thing is that they're a little pricier than some of the other choices. more
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Reliable, knowledgeable, and willing to go the extra mile 1/15/2014

We had a leaking shower head and needed some help from Drain Doctor to stop the leak and fix the equipment. It all turned out pretty well. They managed to stop the leak and then they recommended an extra piece we needed to buy which they were willing to install for us later on but we were able to do that ourselves so it wasn't needed. I liked that they respond very quickly. If you call in the morning, they're there early that afternoon so that was pretty good. They're very reliable, in that regard, and it's something that I appreciated. They're reliable, knowledgeable of options and pricing, and are willing to go the extra mile, even though, in my case, it wasn't necessary. A. Lawson more
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Excellent! 1/2/2014

Drain Doctor was right on it when I called them. I called three plumbers and Drain Doctor was the only company that sent someone to do the job. The plumber that they sent had arrived almost immediately and was very personable, knowledgeable, and professional. He fixed my boiler in due time. I was so impressed that I called them the next time I needed a plumber when a drain was clogged in my kitchen sink. Again, prompt and quality service. I'll definitely be using them for plumbing services from now on since they're so reliable. more
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Excellent and reliable 12/26/2013

Drain Doctor is simply terrific. I'm an architect and real estate developer and know quite a bit about these repair jobs and I was so impressed with how knowledgeable my plumber from Drain Doctor was. He really went above and beyond with his knowledge and took the time to do extra work in order to complete the job. Additionally, he was a very polite guy. A piece of jewelry was accidentally flushed down my toilet. We wanted to see if it might have been in the sewer drain trap. The plumber was very thorough and careful with unscrewing the pipe, taking the cap off, and vacuuming it. He even inserted a long, thin device with a camera on it to look for it that way. He only took about an hour. Given the time and travel, he did the job for a complely reasonable price. I'm very much satisfied with Drain Doctor. I'm happy to say that they just got a new long-term customer. more
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Nice people. Prompt response time. Everything worked out. 12/20/2013

I'm a new resident, and I had a blockage in my drain. I called Drain Doctor, and they were able to come out within a few hours. The service was good, and the people were nice. They found a pipe that I didn't know was even there. It could have easily been an expensive repair, but because it was just a blockage of that pipe, all they had to do was clear that out. Things got slightly complicated, so they came back the next morning to finish the job. It all worked out really well. more
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The best plummer in the area 8/6/2013

I had a major issue with the waste line in my home. The drain doctor was able to quickly diagnose the issue and repair the line with minimal disruption to our family. I would never hesitate to make them my first call. Tom and his team are the best! more
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Overall they were quick and fixed the problem. 4/19/2013

Drain Doctor came on time. They fixed the problem I had. Overall it was a good experience. more
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Excellent, responsive, friendly and reassuring. 4/18/2013

I had a couple of leaks and Drain Doctor has come to my home twice to do repairs. I called numerous places but Drain Doctor was the only one who could come help. They are very responsive, resourceful and reassuring. more
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Very good. 4/17/2013

They came immediately and followed through on the work. They were courteous and prompt. I have used them before and had a good experience then also. more
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Great experience, never had a problem. 4/15/2013

I've been a customer for 8 years and have never had a problem with Drain Doctor. I own multiple properties and they do all of my drain work. They also installed a new sewer line for me. They are very professional and do good quality work. I can call them anytime and they show up. The staff is very knowledgeable and clean when they do a job. They always call back to make sure there are no problems. more
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Very good. 4/10/2013

They were very cooperative. They did their job very well. The workers were very pleasant and trustworthy. more
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Excellent. 4/8/2013

I have used Drain Doctor several times in the past. He always helps us get the job done. more
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Work done well and quickly 4/3/2013

I was happy with Drain Doctor. They did the work they were supposed to do, they did it in one day, on time, and everything looked ok. They used the price they estimated for me and I am happy with them. more
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They took care of the problem. 3/28/2013

I called them in the morning, and they got back to me promptly. We set up an appointment and they came out and did what they had to do. It was not a complicated job, but they took care of the problem. more
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