Dr. John Skedros

I needed my right knee replaced. Dr Kim Bertin was recommended to me by a nurse who treated Dr. Bertin's and other orthopedic surgeons patients at LDS Hospital. She said he is an excellent surgeon and his surgical outcomes were very good. She did mention he didn't have a good ""bed side manner"".\r \r On my first office visit, I had x-rays taken and a PA reviewed them with me. The office staff was good. I did wait about 15-20 minutes before they took me in for the x-rays. X-ray tech, PA (Jason) and RN were very friendly and helpful. Jason went over x-rays and was knowledgeable. The only issue was that they used only one type of replacement knee. Jason said I should discuss this with Dr. Bertin.\r \r Two weeks later I met with Dr. Bertin. When I started to ask if I could still ski with the replacement knee and mentioned ""sports knee"". Dr. Bertin got angry with me and lectured me. It appeared that he did not have time to help a patient understand what his options were and how their knee compared to others. The feeling I got was that it's one size fits all and please don't waste my time asking impertinent questions.\r \r After stewing about my visit with Dr. Bertin for a few hours, I called his office and fired him.\r \r If you are looking for a good stable replacement knee and you don't need to ask the doctor a lot of questions, Dr. Bertin may be the doctor for you. If you're looking for personable doctor who is patient with your questions and willing to explain things, look for another surgeon. Pros: Good PA, RN & x-ray tech. Cons: Poor bedside manner by Dr. Bertin more

My concerns have nothing to do with Dr. Winterton as a surgeon. My concerns are that as a recpient of Medicaid I was treated like a second class citizen throughout my treatment by him and his staff. Dr. Winterton was the only Orthopedic surgeon in Molina's directory of services that specialized in feet and ankles. I had searched for one in both Salt Lake & Davis Counties. \r \r I was continually reminded by Dr. Winterton that he was volunteering his time and services to do this surgery and that Molina did not pay for this. It is not my fault as a patient that Dr. Winterton accepts Molina medicaid and I found it especially demeaning to constantly be told by my surgeon I was a charity case. When I pointed out a list of concerns to him in a letter, he did not address my concerns but told me that I needed to be grateful and show my gratitude for him for volunteering to do this service. Not once did his office or him effectively address any of my concerns or alleviate any fears or anxieties I had. \r \r When I asked if I could postpone the surgery due to not having anyone near me that could help after surgery, Dr. Winterton berated me and told me that I was out of line for asking. I have been unable to ambulate around my home with crutches or a walker and cannot get out of my home without assistance. I had my surgery as scheduled as i realized it was late to reschedule. Dr. Winterton could have easily said to me that is was simply too late to reschedule but he chose to berate and belittle me for having asked. \r Pros: He's an excellent surgeon that came highly recommended by people I trust. Cons: He failed to listen to my concerns on every level. more