Doug Justus Auto Ctr

We Just purchased our Honda Accord from Doug Justus Auto Center and would recommend this lot to anyone looking for a nice used vehicle. We got a great price and was very happy with everone we dealt with there. Pros: Large selection of cars more

Called and spoke with sales person for a week or so discussing a particular car. Was told it was ""amazing"" and a great car in great shape, that he ""hadn't seen a car in this great shape ever."" Told him that I would be driving a distance and having to get a hotel and to let me know if there was any issues with the car that keep from being as perfect as they stated, and was told ""No"". Needless to say, drove 5hrs and paid for a hotel only to find a car that had busted tail lights, broken dash, scratches all over, missing parts inside and out, warm blowing A/C, etc. The list was way long, and the car was far from perfect, much less great.\r \r This place is a rip off and very untrusting. They cared less that they mislead me and wasted my time and money to get out here. This is what give used car sales people a bad name.\r \r Terrible, stay away.\r Pros: Ton of cars to look at Cons: Misleading and don't care about the customer, just the sale more

He had a car listed in craigslist for $4995 and when I asked for the best price he said $5500??? I said you have the car advertised in craigslist for $4995 He said the price went up due to putting new tires on the car yesterday. Cons: Erratic Pricing more

Just purchased 2002 Ford Explorer for $5,000. Great deal. Very Nice Guys to deal with. Thanks alot Kathy more

Approximately a couple of weeks ago, my husband and I purchased what appeared to be a decent used SUV from Doug Justus Auto Center. Needless to say, we were shocked when the ""check transmission"" light came on on CHRISTMAS DAY. My husband managed to get the vehicle home, and to a shop the next day (since nothing is open on Christmas), hoping that the transmission just needed to be flushed, and new fluid put in. No such luck - the shop found metal slivers in the transmission fluid. The transmission will have to be rebuilt at a cost of $1,200-$1,500 (money we don't have, since we just bought the vehicle). My husband did try to check the transmission fluid before we bought it, only to find out it has a sealed, self-maintaining transmission, that the average person can't get into to check. The transmission problem was something they should've known about before they sold it, yet nothing about the transmission was ever mentioned to us. In buying a used vehicle, we didn't expect perfection...but I think any reasonable person would expect their ""new-to-them"" vehicle to last longer than a week and five days before something MAJOR (like the transmission) goes wrong with it! more

After going from used car lot to used car lot in the south Knoxville area I found that Doug Justus had the best price for my buck, when it came to driving something pretty decent. I surveyed about a dozen used car lots up and down Chapman Highway and they all seemed to have over-priced cars, when it came to something nice. (i.e. 1998 models or later, vehicles) Many of them looked like lemons at first sight. \r \r I think that Doug Justus is most definitly the cream of the crop car lot, here in south Knoxville. \r Part of this I believe is because of thier remote location on Gov. John Sevier Highway, away from the main strip (Chapman Highway). I think that DJ is south Knoxville best kept secret, when it comes to used car lots, especailly thier SUVs.\r \r Oh! The part about being ripped off! Well, Doug Justus has posted in big bold letters (just like all the other lemon lots) SOLD-AS-IS No Warrenty! So, if you don't test and inspect for yourself, don't witch about it later when or if something goes wrong! They encourage you to test it. I took that time and took my SUV to a back yard mecahnic and he assured me that it was a decent deal. Pros: Great Selection of Vehicles for Reasonable Price Cons: No Warrenty SOLD-AS-IS more

We purchased our Honda here and love it. They had several to pic from. The cars were clean and had all the info clearly marked on the car. Not you typical used car dealership more

Great car!!! Would recommend this dealership to anyone looking for a reasonable priced import car. Everything went very smooth. more

They had the best selection of clean,well priced used cars of any lot we visited.Great people to work with more

There website and selection of cars is great. Prices are marked on the cars and the salesman was very helpful. more

This dealer is a RIP OFF - he is dishonest and practices poor business. He lies and acts arrogant when you call him on it more

I reported this dealership ..check it out ..even after several attmepts he never even responded to the complaint .. I'm currently working to file a criminal complaint against him as he forged my name on the registration and title to this vehicle even though I have proof I paid him in full! This was his way of retaliating against me for trying to make him take responsibility for his misrepresentaion and forgery. Don't buy a car from him - he is deceiving and dishonest as all get out! WE GOT BURNED Cons: Everything about this place is a con! more