Don's Leather Cleaning & Area Rug Laundry

I wish I had discovered Don's Leather Cleaning a long time ago - would have saved a lot of leather goods (shoes, boots, purses) that I threw out! Terrific work, excellent service, and a very nicely-run company - they've restored a purple Marc Jacobs purse so that it no longer shows any wear whatsoever, and they did a great job cleaning my daughter's wedding dress (it's not even leather, so clearly they do more than just leather cleaning). No hesitations whatsoever about recommending Don's Leather Cleaning highly! more

I recently brought in a suede sweater that was over 40 years old. It had some damage from dry-cleaning. It was faded and just looked awful. They re-dyed it, and restored it. Now it looks just like it did when it was new. They did an awesome job. I will highly recommend them to everyone. You all at Don's are wonderful!!!! more

I took my husband's well-worn leather jacket in. Don's replaced the knit cuffs and waistband and relined the whole jacket. Then they went towork on the leather itself. When my husband saw it, he thougfht that I had bought him a new jacket. He was overjoyed!\r \r I am never disappointed when I bring in anmy of my leather items to be cleaned. They turn out beautiful! more

We had two leather chairs that were probably ten years old, had never been cleaned, had some bad stains on the headrest pillows, and were starting to look shabby enough to be an embarrassment. We brought them to Don's, and after a lengthy discussion as to what kind of cleaning should be done, we had them do the work. I had the discussion with Don and accepted his recommendations. When we got them back we were absolutely thrilled with the result. They looked as new, and I expect they will for a long time to come. They will definitely go back to Don's when they need cleaning again. An added bonus is that the people at Don's that I had dealings were wonderful to do business with. Thanks Don's! We now have new chairs again. more

Don’s Leather Cleaning was great to work with. They really made a damaged piece look perfect! I have and would refer them and plan on using them again in the future. more

They do great work but be very specific about what you want done. This was my 1st visit and I took in a rare and beautifully distressed Schott 230 jacket for a cleaning only and got it back dyed chocolate brown. HORRORS! When I explained this they cheerfully removed the coating and ran it through their cleaning cycle again (which works exceptionally well). Apparently they had a new hire and he was doing what he thought the customer would appreciate. Removing the dye is not an enjoyable process and I doubt he'll make the same mistake again. I will be back, good honest people. more

Two weeks ago on an icy Minneapolis morning, I slipped and fell on my front steps, hitting my head on my front steps. After a trip to the ER and 7 stitches later, my favorite Harley Davidson Leather Jacket was covered in blood. I took it to Don's Leather Cleaning a week later - I was amazed!! They restored it to better than new !! Thank You Don !! more

A new lease on life! I took my 15 year old Coach bag into Don's for cleaning, they cleaned it, re-dyed it, and totally brought it back to life. It looks like a brand new purse and it cost a LOT less than a new purse. :-) more

Brought my favorite purse back to life! More than a year ago I made the mistake of bringing my favorite green purse to my regular dry cleaner for cleaning. It came back severely discolored. I stashed the purse in my closet, hoping to come to terms with my loss. Then I heard about Don's and brought it in to see if they could do anything. To my surprise, the purse looked brand new when I picked it up! I've subsequently brought in a couple of other items and Don's has always done a great job. more

I had two very nice, expensive Kate Spade handbags what were dirty and a little scuffed. I heard about Don's and hoped the bags could be restored to some semblance of their former glory. The man at the counter (sorry, don't remember his name) was very nice and helpful; thoroughly explained the process to me regarding what may need to be done as far as any re-dyeing and refinishing and if I was comfortable with that. I was a little anxious when I went to pick them up, especially because one of the bags was a very unique turquoise-teal blue. I was beyond thrilled!! Both bags look like new and the blue one is absolutely splendid! Worth the money and worth the wait! Thank you so much for your fine work and I will definitely be back as well as highly recommending you to others. more

Recently I brought a designer suede handbag to them for cleaning. The bag was was so dirty they ended up having to re-dye it and I was very nervous, however, it turned out beautifully. I will use them again! more

Recently I had taken my old favorite black leather jacket into Don's Leather Cleaning. I was curious as to what they could do to make it look presentable again. I wasn't expecting much in that my jacket was very old, dried out, and smelled! but it always was my favorite!! To my suprise I was completely blown away. Not only did they bring the color back to the way it was, but even oiled it and brought the leather back to the way it was when when it was new. It oesn't even smell anymore!! Neadless to say, I will be using Don's Leather Cleaning for all my leather needs and all my specialty cleaning as well! Thank you Don's Leather Cleaning!! more

I was given a bomber jacket from a friend of mine that had its lining torn beyond usability, a zipper without a pull, and was very dirty. I took this jacket to Don's, more out of curiosity to see if it could be salvaged than anything else. Their response? Absolutely we can fix this jacket! And they did, it was about $160 for all the work they had to do with it, and sure it took a bit longer than they originally quoted me. But when I picked up my jacket, it was amazing. When I got it the jacket had leather patches on it that could be barely read and the stitching was black, when I got it back all of the patches were bright and could be easily read and the stitching was tan, like the color of the rest of the jacket. They had even put a pocket on the inside of the jacket. Since they fixed it up, this has become my favorite jacket to wear and they have earned themselves a customer for life! more

Have always wanted a quality leather coat and found a used one that was pretty nice, but worn and smelly too! Had some wear and tear. Brought it to Don's Leather Cleaning, picked it up today and it looks (and smells) awesome. Inside liner looks and feels great too! more

I had brought in a pair of Ugg boots with an oil stain. The man assured me they could get it out. In fact he told me that oil is the easiest to get out. Come back in a week.I returned to the boots looking the same. No change.He never called to tell me they couldn't get the stain out.In fact he said ""Oh I remember you bringing them in, they look better."" Not even a little bit.He then told me I could have them dyed.They have the best dye person ever.Being very hesitant at this point, because he had alreeady tried to convince me it was no problem to get the oil out. I agreed. Come back in a week.It was just over a week.They were to be finished on Friday.They are closed on weekends.I called on the following Monday.They said they were ready.I arrived there to the man telling me that they were locked in the back, and the person with the key had left for the day.He went on to tell me that he would have them delivered to my home on Tuesday.I received a phone call from a rude woman telling me my boots would be done after 3 on Wednesday.When I tried to explain to the woman what this man had promised, she hung up on me. I was shocked. I came in on Wednesday.As we waited for about 10 min.He came back with the boots and said they need one more day to complete the dying process..So this is my 3rd trip to this place, after they told me they were ready on Monday.I explained that to him.I went on to tell him all the things they had already told me.THEN, at that point, I was completely shocked.Especially after reading the previous review.He also accused me of being under the influence of alcohol.He said ""You were here last Friday.""I said ""No, I was here on Monday.""He said, well we have it all on audio."" I said ""Well that's great,so you will remember everything you said to me!"" I took the boots to NEVER return to Don's Leather Cleaning, because they are over the top rude, and clearly accuse all of their customers to be under the influence when they can't make their commitments. I would like to know what any of that has to do with their poor customer service. I advise NO ONE to take anything there. Oh, and they make you pay in advance for services they cannot do! -0000 for a rating. more

48.00$ and the item still had the stain in that i initially pointed out the guy said there is nothing more we can do to get the stain out .i said that the item was unexceptable many times over and over . now he is creating an argument .the calling the manager was offered but he did not pick up a phone and was expecting ME to call.but he did not have a phone for me to use so now i had to own a cell phone .and plus now he the manager of course , is not available during busness hours .now here walls in a manager and i say merely that this stain is still here after i expressed to her originally. she oblidged very cheerfully that they will work on it and get the stain out .went back ,stain still there they said that was all they could do ,well ok then they offered to call the manager? to perhaps recieve 50% off.by now i have had enuff of this place so i left it in my wifes hands she goes and picks it up receives no discount and was told that i was out of hand and that i smelled of alcohol ! now .that is a little much. what are they running here Dons Leather & AA plus why do they talk bad about their customers to others !? 48.00$ , I need a cell phone ,cant get a stain out , AA, did i mention 48.00$ # warning stay away unless you want to be judged by the Peanut Gallery more