Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Don's Leather Cleaning & Area Rug Laundry
|
|
Review by:
citysearch c.
|
|
Review content:
I had brought in a pair of Ugg boots with an oil stain. The man assured me they could get it out. In fact he told me that oil is the easiest to get out. Come back in a week.I returned to the boots looking the same. No change.He never called to tell me they couldn't get the stain out.In fact he said ""Oh I remember you bringing them in, they look better."" Not even a little bit.He then told me I could have them dyed.They have the best dye person ever.Being very hesitant at this point, because he had alreeady tried to convince me it was no problem to get the oil out. I agreed. Come back in a week.It was just over a week.They were to be finished on Friday.They are closed on weekends.I called on the following Monday.They said they were ready.I arrived there to the man telling me that they were locked in the back, and the person with the key had left for the day.He went on to tell me that he would have them delivered to my home on Tuesday.I received a phone call from a rude woman telling me my boots would be done after 3 on Wednesday.When I tried to explain to the woman what this man had promised, she hung up on me. I was shocked. I came in on Wednesday.As we waited for about 10 min.He came back with the boots and said they need one more day to complete the dying process..So this is my 3rd trip to this place, after they told me they were ready on Monday.I explained that to him.I went on to tell him all the things they had already told me.THEN, at that point, I was completely shocked.Especially after reading the previous review.He also accused me of being under the influence of alcohol.He said ""You were here last Friday.""I said ""No, I was here on Monday.""He said, well we have it all on audio."" I said ""Well that's great,so you will remember everything you said to me!"" I took the boots to NEVER return to Don's Leather Cleaning, because they are over the top rude, and clearly accuse all of their customers to be under the influence when they can't make their commitments. I would like to know what any of that has to do with their poor customer service. I advise NO ONE to take anything there. Oh, and they make you pay in advance for services they cannot do! -0000 for a rating.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|