Dolce Salon & Spa

tacky, rude, unprofessional, overpriced. more

I had a wonderful gelish pedicure just before Christmas at the Borgata location! Shannon did a terrific job with helping me match a red glitter with a red color to really help the color pop. I love it and nearly 2 weeks later, it still looks perfect! The atmosphere was relaxing yet we had a great time laughing with a few other clients. I always love coming to get my pedicures knowing that I can relax and leave with pampered toes! Thanks Shannon! more

I went to Dolce for the first time on October 19th. I saw Autumn at the Borgota. She did a fabulous job on my cut, color and highlights. I will definitely be returning. The entire salon is amazing...from the decor to the sinks. Thank you Dolce! more

I have been getting my hair done at Dolce with Pam for 2 years now. I have never been disappointed. She always know what will look good and makes me feel pampered. I have also had many of the other services that are offered and always at a discounted price because I am a fan on Facebook. I have had amazing facials and they are so knowledgeable. I always learn something and finally feel like I know how to take care of my skin. I would definitely recommend this salon for all services!!! more

I've been coming to Dolce, at The Borgata, for my waxing, facials, microdermabrasion, and am having my first dermaplaning session next weekend - all with Jade - for 2+ years now. She always provides stellar skincare service! So much so that I now buy all of my skincare products from Dolce (in addition to my hair care products). I've enjoyed all of the products (PCA, Jan Marini, Clarisonic...) that Jade has recommended and truly appreciate her expertise and concern for my skin. I give Jade 5 stars! I haven't enjoyed my 2 manicures or 1 pedicure at Dolce so I strictly go for skincare now. I would have given Dolce 5 stars if I liked the mani/pedi service more. Become a Dolce "member" and get great deals! more

Ok so this pedicure begins with a warm gooey cocoa dip. It is then followed by a gentle scrub with the best smelling Mocha Body Polish. ( if I could have had a Starbucks drinkin my hand would have been heaven) Then ground coffee beans and chocolate which totally refreshed and energized my body. Ok so hold on after this I got A moist Chocolate Souffle Masque applied to each foot then they covered my feet witjh warm towels. As if that were not enough the treatment is finished with a soothing foot and lower leg massage using Dolce Chocolate Almond Body Butter. Talk about a truly truly sweet treat for your oh so beat up tootsies? Right after vacation at the beach I am signing up for another one! Dolce meet your newest fan! more

This is the first time I have visited Dolce and it was the first time I ever used a Groupon. I am not sure if my experience reflects the usage of the groupon or if this is their usual level of service. I just had the absolute WORST massage in my entire life. I will NEVER go back to this place. If you feel like paying $80 for some one to wipe oil all over your body with absolutely zero pressure and call it a “Massage” then this is your place!!!! HORRIBLE. I have never posted a negative review on any service, this was so bad that I had to let people know about it. When I went to pay, they asked how it was and I said extremely disappointing, they said "sorry to hear that" your total is $80. Not only was it a very disappointing experience but they didn't even care that I had a negative comment! Who runs their business that way? more

Hi! I couldn't wait to come home and give lots and lots of praise to the Dolce staff I worked with today. I was so excited to use my Groupon that my friend had given me for my birthday. It all started a few days ago when I booked my services and received wonderful treatment over the phone. I arrived today, greeted warmly, for my spray tan. After my spray tan I had a cut/style by Ashley Kaiser and a scalp massage by her assistant. My massage was fantastic and he did a wonderful job and had me completely relaxed! I always LOVE my time with Ashley. Not only is she extremely professional, she is also so fun and easy to talk to. I love my new cut, it looks fantastic! I booked my BBO on my way out and can't wait to go visit the Borgata/Dolce again! more

In the last couple of weeks I received services from the Scottsdale location. I thought Dolce was an upscale salon and at the Borgata I expected more. I received a facial that was good but I had to wait as she was late starting my appointment. I was in for a haircut with Lynn and a manicure with Summer. Once again I had to wait and the appointment started late. Lynn didn't come and get me, her assistant did. As I sat in the chair waiting even longer for Lynn to arrive she just looked at my hair as her assistant stood behind her as if she was advised not to speak unless spoken too. Then the shampooing which was just ok and then back to the chair to wait for Lynn again and as I sat there she was chatting with another client who was also waiting. The cut was good but the experience was lacking. For $65 a haircut I expected the spa experience, not the fantastic sams experience. Then to the manicure, where I also had to wait for Summer to come out and get me. I had much better manicure's at Walmart for half the price. There is no wonder that on a Saturday the salon was not full. The girls at the front desk should really be more professional. They ignored clients waiting to check out and some even over getting drinks and chatting. They are not very helpful or friendly. Overall my haircut was good but not worth the cost and with the three different services I received I felt cheated in the spa experience. I was just another person there to help pay their salary. I am sorry to say I will not be coming back and all my friends will know about my experience too. more

I dont remember the year I started coming to Dolce Salon but i know it was when it first opened it's location in Chandler For years I came to get my hair with Autumn and she was fantastic, she always does exactly what you need done plus i did enjoy coming with her since she was always friendly to talk to . When Autumn moved to the new location in Scottsdale I didn't proceed to follow her and by not doing that I have had alot of years with bad hair stories! Recently on Thursday January 20th 2011 I found my way back to Autumn at the Borgata location I haven't had my hair done with her since 2006! I was also pleased to know that Dolce still keeps your color cards for all these years, So all and all I bit the bullet to take the further drive and higher cost to try and fix the mess that my hair was. I left that day feeling so much better about my hair and will never venture away from the Dolce Salon as long as Autumn is around! I would also like to mention that she had two great assistants with her that day , I cannot remember the girls name but the guy was Beau, he washed and styled my hair for me and did an awesome job! Sincerly , Melissa H more

Today I visited your Scottsdale, Borgata location for the first time after a referral from a friend. My first impression of the Spa was how amazing the decor was and how clean everything was kept. I was greeted by Laurie who I was told was going to be doing my highlights. Laurie was professional and very friendly. She was gentle with my hair and when I was done I was SHOCKED at what a great job she did. She continued to ask me if I wanted a beverage, magazines and gave me lots of information about the various services that were offered by the spa. I really enjoyed every minute of my time at your spa and I have already booked an appointment for Tuesday the 13 of December to come try out a treatment. I look forward to continue coming to your spa and referring many of my friends. more

I am not normally one who raves about places. Or even gives advice unless I really mean it. But I just have never had any complaints about this place, so I have to weigh in. It's a truly great salon. I get my hair cut and sometimes highlighted by Ambre. She is cool, always so great to talk to, and does a lovely job of translating whatever I am describing into "hair" language. The place is clean, keeps a tight schedule, and yet are flexible and not rude if I am ever running late or have to re-schedule an appointment. I truly, truly, feel at home at this salon. If you are looking for a new place, give it a shot. more

This is my first feedback. I visited the salon on 11/4/10 for wax and haircut. I was really nervous about my haircut because it was someone I haven't had before and I didn't know what to expect. Celia was really nice and helpful. She educated me the whole time and very instructutional with helping me acheive the salon look at home. The customer service from her assistant and the girls at the front desk was outstanding as well. I really felt like royalty the whole time. Everyone was very helpful and friendly. My questions were welcomed and answered very quickly. I can't wait to go back for more services. more

I would like to tell you how wonderful each of my experiences have been with Dolce at Borgota. From the moment I walk in the door to the moment I leave I am treated like royalty. The facility is always kept neat and tidy and the front desk staff are friendly, helpful and efficient. I have had a few facials with Yvette.AHHMAZING! She has you and your service as her number one priority. Her treatments make my skin look and feel like it never has before. After having my daughter in March, my hormones made my face go haywire, but Yvette has helped me tame the wild beast. I am very grateful. I have also been enjoying the gel manicures with Laura. She is a perfectionist and every time I leave there I am extremely pleased with the work she has done on my nails, and I am very very picky about my nails. I look forward to many more visits to Dolce. more

I heard great things about Dolce from a co-worker and decided to check them out on Facebook. Happy Days!!! I am now hooked up! The day I found them was a hunnie sale day and I ran over to purchase a couple hundred dollars worth of them after seeing what all I wanted to do before a big vacation.The girls at Chandler were so helpful in helping me understand about hunnies,hook ups etc. I got a great 1st impression. I booked a combo massage w/ hot coconut oil scalp massage add on{HEAVEN},then a spa pedicure at the Borgata location. I used my hunnies and got a great deal! The professionalism,comfort,fun,and the beautiful environment were the best.It was almost overwhelming once I walked in to see all the great accessories,jewelry,shoes,cosmetics. This is a girlie paradise!! I wish I had had time to take advantage of the make-up touchup or hair care freebies after my massage. I just got back from a cabin in the woods of Canada{so sorry it took me a while to send the feed back} for 3 weeks and I couldn't stop thinking about what I was going to book when I got home. I'm so excited another great hunnie sale and it's spa week!!!! I'm going in tomorrow for massage and facial. Thanks for all your great offers on facebook. You are genius at keeping us addicted! Jeannie Harris more

I have never visited Dolce before, being a pretty loyal follower to my previous massage people, but after seeing the amazing deal on Groupon and reading all of the comments on Facebook, I decided I would take a leap of faith and buy a bunch of them. Adding even more pressure to the multiple Groupon purchase was the fact I decided my first visit would be for a 90-min massage in the couple's room with my significant other for my birthday weekend. From the moment I walked in and was greeted by the receptionist I knew we would be well taken care of. Once in the room, Kasey (sp?) asked a lot of poignant questions about my health and past experience with massage, and then proceeded to explain what I could expect from my treatment. She was able to strike the perfect balance between helping me relax but working out those kinks (and as a very active woman, there is ALWAYS something sore or tight on me!). Her use of BioFreeze on my recently recovered calf muscle and shoulder muscles made a huge difference, and when the service was done I was relaxed and genuinely like it was a treatment and not just a massage. I never once questioned whether I was in good hands, and I am happy to say Kasey proved my confidence to be 100% correct. I cannot wait to visit her again, try out other services and hopefully score some of these amazing FB deals that I read so much about!! more

I was first introduced to the world of Dolce through the Arizona Spa Girls event on July 2nd....and ever since I'm hooked! I used to be a casual spa girl - going a few times a year (at best) and maybe a mani-pedi in between here and there. But, your company and attitude have totally changed the way I view spa services. While it's certainly still a luxury, it's not so much as an extravagence but a well-deserved treat. Due to all of your fabulous promotions, I can still enjoy the benefits of treating my skin and myself well, while not breaking the bank. Plus, when I found out you carry and utilize the skin care line I've been hooked on for a year+ (Eminence), well this girl was a goner :). Your facility in Scottsdale was a fabulous, girly haven and I look forward to the next appointment! Pros: Great specials, lot of services, organic skin care Cons: Bright and busy more

I went to the Borgata for a Combination massage and then Reflexology with Gia and then continued on to a Hot Stone Manicure with Erin. I was very impressed with Gia's professionalism as she worked with me to provide a very comfortable massage. She made sure that my hot stones were the correct temperature, she made adjustments to the table as needed and went out of her way to make sure that my experience was the best that it possibly could be! Oh, and I went to Gia based on the ten minute mini massages I received from her during the Spa Girl's Party! Loved it! The entire time I felt pampered and like I was very important! I cannot say how much I enjoy this experience! I would recommend Gia to anyone looking for a relaxing, rejuvenating experience. I then continued on with Erin for a Hot Stone Manicure. The arm and hand massage and stone treatment I received with her was excellent as well! I came out of the entire visit pretty much a noodle! (And that's a good thing!) I suffer from a lot of stress and arthritis and by the time I got done with everything I was feeling no tension at all! The check in and check out was handled very well also so I would rate this experience with Dolce Borgata 10 out of 10 stars! Thanks for making me feel so GOOD! Pros: Excellent Customer Service Cons: None so far! more

Last week I received a brow and lip wax with Gloria at the Borgata location. I absolutely enjoy the calm, relaxing music and ambiance of this location! I completely recommend Gloria as an esthetician. She is very knowledgeable and has a very gentle touch - the perfect combination in her line of work. She gives me little bits of information that are so very useful. Things about times during the month to get, or not get, waxed, and info on SPF are handy to know. I love that she can give me honest advice about eyebrow contouring and her professional opinion on brow shape. They have never looked so great!!! Looking forward to the next visit! Pros: Gentle touch, very experienced more

I had an appointment with Katie on May 25th 2010 for partial highlights. I am so incredibly happy with the results! I stressed to her that I like my highlights very blonde and sometimes people have trouble gettting my hair that light and it turns brassy. Katie did such a great job! My appointment was at 9 am, I was out of there by 11:20am and literally recieved 3 compliments yesterday! Katie and I talked about adding in some low lights to add dimension and help with regrowth. I am again so happy with the way the low lights came out! When I first booked, I was honestly looking for a good price seeing that frequent highlights add up and being blonde gets expensive! Although Katie is a level 1, I am beyond impressed! I've been blonde, getting highlights for 10 years and I'm thrilled. She was so friendly and I had a terrific experience. Thank you! Pros: Beautiful Salon, Friendly Staff and great deals! more