Dogs On Duval

Avoid this store. Rude sales people. Overpriced. Rude older woman behind desk. Obviously defensive about their puppies. There is a nice guy on Duval street that has a cart that sells nice items for dogs. Buy from him instead of these awful puppy pushers. BTW, I found out they lie about where their puppies really come from. more

A customer is someone who has purchased from our store. We have over 1000 testimonials documenting incredibly happy customers noting healthy, happy puppies and wonderful customer service. Quite a few are repeat customers. We will be more than happy to show these testimonials to you. Unfortunately, rarely do happy customers go on the internet and write a review about their puppies. Instead, they send us emails, stories, pictures, call us,etc. more

Now that I am back home I plan to compile all these complaints plus my own and report this crazy lady to the Key West Police, PETA and the Humane Society. She apparently gets away with verbally assaulting and threatening people on a daily basis because the people ask about the background of the dogs and their treatment. This store is a definite outlet for puppy mills and the owner is unstable. Please avoid and do not buy a dog when you are hundreds of miles from home. You have no recourse if something goes wrong. See the other stories.And go to a shelter. more

My wife and I were down in the Keys for Valentines weekend, when we passed Dogs on Duval. I noticed a little brown fur ball curled up in the middle of six other puppies in the window. I told my wife we needed to go in and look at this ball of fur, for I was sure it was a Pomeranian, and I wanted her to see what a baby POM looked like more

My husband and I absolutely LOVE this store and its owners. They have helped us find the appropriate dogs for our needs and life style. Teresa is always super friendly and ready to assist us with any questions we might have. We bought our first puppy from them two years ago, and ever since we couldn't help but going back every time we would be on Duval. My husband fell in love with another Papillon that they had there, and finally he talked me into adopting her. Now we have two beautiful, happy, loving puppies. We haven't had any health or training problems with our puppies from day one. Both have been very well socialized with both people and other dogs. Teresa is such a sweetheart, and she cares for her babies a great deal. She almost cries each time we bring the puppies in. She knows all her dogs' personalities, likes, and dislikes, so she can match you up with your newest family member. Overall, it's been an amazing experience to us! more

I am not the only person that this ""business woman"" has irrationally attacked and screamed swear words at .... On October 28th my family and I were on Duvall street during the evening of the Fantasy Fest activities. A radio station had set up directly outside the front door of Dogs on Duval, and had concert size speakers blasting dance music in the street. That was all fine and good , but Dogs on Duval had a tiny Yorkie puppy trapped in the glass window showcase in the front , and the music was so loud that it was vibrating the glass enclosure. I went in to see what the store had to offer , and saw the puppy, so I asked the woman at the counter if the puppy got to go home with her at night , or if he would have to stay there. She at first was polite and explained that they do take the dogs home with them to play with other puppies and to be socialized and they don't spend the nights alone in the store. I told her that was a good thing. Then I asked her if she thought that the puppy was enjoying the high volume of the music in his glass enclosure. She told me "" Oh , he is fine"" . I said, well at least he will get to go home with you tonight . I feel sorry for him. Take good care of the little guy . And I walked out . I was niether rude, accusatory, or abusive to this woman. But before I got 10 feet away , she was behind me on the sidewalk and pulled me in to the store next door. This is whan she went Crazy! She was screaming at me that I didn't know anything about her or her store, and I should go to work for the Humane Society , the Humane Society is a Farce, and it's non of my business what her store does... I asked her ""why are you screaming at me ? I have not , and am not screaming at you ? "" She told me , because I can't hear over the music ! So I said, Really ? But you just told me that the puppy in that is sitting in front of the speakers is "" just fine"" ..? more

My boyfriend and I just visited Key West for a mini vacation and found the most wonderful pet store - Dogs on Duval. We had been looking for an English Bulldog for the previous 6-7 weeks and were so excited to see the most amazing male bulldog puppy we had yet to see. Upon entering the store we were very happy to see how well cared for the dogs were, that only truly serious buyers were able to handle the dogs (puppies are so sensitive and prone to picking up sickness that this is a must have policy for good health) and that the nurturing and training the puppies were receiving was top notch. After 4 visits in 24 hours we made our decision to not only leave Key West with amazing vacation memories but a new addition to our family. more

I cannot believe that this psycho employee (middle aged woman who works as a manager or employee) can justify keeping her store open after all of the people she has thrown out!!! Today I was the latest casualty, and was kind of happy to know I have been in good company--judging by all of the comments below. more

My friends and I were walking down Duval Street and decided to stop in this past weekend while visiting Key West because the puppies were so cute. When I went in, I saw a written statement that was posted on the side of the bin where the puppies were kept. The statement said that the puppies were all from local breeders, pure bred, AKC registered, and usually sold to vacationers. It also said that the store will go to any length to help the puppies get through all travel requirements with airlines (or any other type of transportation) to get the dogs to your home. Finally, the sign ended with, ""THESE ARE NOT PUPPY MILL DOGS."" I was standing there with my friends and said to one that I didn't believe they were not puppy mill dogs. The owner overheard my comment and then proceeded to yell at me in the store about how I had no right to assume anything her store, dogs, etc. She asked me who I thought I was to say that they weren't puppy mill dogs when I didn't know her. She made a huge and uncomfortable scene with many other people in the store. I told her that I was a vegan and animal lover and know that many dogs sold in pet stores are from puppy mills even though almost all pet store owners say that they use local breeders. She then told me that if I didn't like her store, I should get out. The bottom line is this: whether a breeder is local or in Missouri, if a female dog is forced to constantly be pregnant in order to breed pure bred dogs that are they sold for a huge profit, then that is morally wrong and a puppy mill! Because of the owner's extremely inappropriate and unprofessional reaction, I feel even more strongly that she only has interest in earning money from exploiting dogs rather than truly caring about the welfare of the animal. Forcing a dog to breed litters of puppies again and again, whether you know the breeder personally or not, is inhumane. Even worse is encouraging visitors, who often times act impulsively while on vacation, to buy a dog for thousands of dollars when it's impossible to see what type of environment the puppy will live in. I would like to know how many of these impulsive purchases have resulted in the pet owners dropping the dog off at a shelter after realizing that owning a dog is a huge responsibility. So again, please do not support this store! Instead, please support local rescue organizations that truly care about the welfare of each dog. The website PetFinder is a wonderful resource to find the exact dog that you want (I rescued my dog by using PetFinder) without supporting the rude and greedy owner of this store. more

WORST EXPERIENCE EVER. IF YOU WANT TO BE ABUSED, BY ALL MEANS GO TO THIS PLACE. IF YOU WOULD PREFER TO BE AROUND PEOPLE WHO APPRECIATE CUSTOMERS, GO ELSEWHERE. YOU'RE WELCOME. more

Beware ? Do not mention the words ?puppy mill? in this store. The middle aged red haired sales clerk will chase you out. She could hardly take the money for our purchase because she was too busy berating me, the U.S. Government, the Amish and Oprah?s segment on puppy mills. This sales clerk (or owner) was out of control. As I said, she chased us out of the store saying that I insulted her. In a loud and aggravated voice she implied that mentioning a puppy mill was the same as calling a black man the ?N? word only she used the actual word in front of people on Duval Street. I was not accusing her I was asking a question, which is my right as a consumer. This sales clerk was very unprofessional and embarrassed my friends and myself, who by the way, have spent a lot of money in Key West during a 10 day vacation. more

We weren't planning on buying a dog, but we just walked in and fell in love. That was it, we were head over heels enamored with this tiny little mini dachshund and we knew instantly he wanted to be with us too! The owner offered to let us hold him and that's it he's been with us everywhere ever since! The store was great, we bought everything we needed to bring him home, travel case, food, a water bottle for on-th-go situations, and lots of other things that were like having another baby! We are just so appreciative of all the care tips, and useful hints the owner gave us. She even gave us her home phone number so we could call if we had any questions. I just wanted to share and say thank you! You guys are the best!!! PS: We want to send some pictures for your board! Pros: Personal touch and helpful advise! Cons: I wanted to buy more... more

I only live a few blocks from dogs on duval, i walk by the store almost everyday on my way to work and the love stopping and seeing the puppies. the two women that run the store are always friendly and I love the fact that they care for the puppies so much, and take them home with them every night! I know alot of locals that have gotten dogs from dogs on duval, and many that have more than one. this is a great family run shop and its good see something other than a bar or tshirt shop on duval!!! more

From its start, Dogs on Duval has been my go-to for everything from homemade pet treats, advice and care, the cutest and latest fashions and necessities, and finally the warm fuzzy feeling that I get from watching a lot of happy puppies play around in the window. If I ever have a question about anything puppy-related I know I can always stop by the store and be helped by the friendly and well-educated staff. On numerous occasions they have provided me with caring and considerate answers to many inquiries that I have come to them with since becoming a mother to my two furry sons. ? They have proven to be endlessly knowledgeable and helpful. I have always found it so sweet how each puppy from their store is cared for in the family home every day and night and every last one is treated and tailored to their individual needs. If you ever need a quick pick me up you can also check out the pups at their home on YouTube. This family never stops as they are always working on the puppy?s time both in the store and at home! I cannot recommend this business more for its kind and experienced employees, great merchandise, and most importantly their beautiful, healthy, one-of-a-kind puppies! This family knows their puppies and I couldn?t be happier with mine!! Pros: helpful, smart, caring!! Cons: I can't have all the puppies! more

I am sooooo happy with my babies my little guy Skye just turned 1 last week though not so little any more!! haha. He is the alpha male in the house (and might I add the only male so I guess he needs to protect us all)!. He is a white schnauzer with a gorgeous coat! My groomer always talks about it but Teresa at Dogs on Duval told me to give him fish oil and there has been such a difference in his coat. I also got Peggy Sue my lil southern belle from Dogs on Duval almost 3 years ago they light up my life and Im so glad I have them :) more

It is funny, I was googling this store to see if anyone had anything good to say and the first review I saw was almost the EXACT experience I had. I went in the store with my mother and aunt because they wanted to look at shirts for their dogs. I didn't realize there were puppies inside. So my mother is taking pictures of them and I said to her how I would never buy, you should adopt, etc. Apparently the psychotic woman working there wanted to join in and she told me - IF YOU FEEL THAT WAY THEN YOU SHOULDN'T BE IN HERE. So I said - Okay. And I went to walk out. She got in my face and said BYE. So I said - Well it's disgusting. And she said - YOU'RE disgusting. Um, good one. So I told her to get a real job. When I got back to NY, I contacted the owner (or someone who was pretending to be) about the incident. Basically, he defended her. He told me how activists come in the store all the time, throwing wine and hitting their employees. They lost a lot of money in court cases, etc. Well that's a great story, but I am not an activist. I was having a private conversation with my mother. He also said how they don't get their dogs from puppy mills, but from private breeders. How about instead of cursing at people, you explain that to them? If he was apologetic about the situation, I would have forgotten about it, but the fact he defended her behavior, I am glad they are losing their money. Karma is a bitch...and so is the girl who works in that store. Pros: don't know cause i was thrown out Cons: The psychotic woman working there more

After reading other reviews about this pet store, I felt compelled to write about my experience. My family and I were recently on vacation in Key West and stopped by this pet store looking for a dog leash. After seeing the puppies in the window, I asked the own/manager (a lady with reddish hair) about the dogs and were they come from. Upon interaction with this woman, she became very aggitated and defensive. When I asked about puupy mills, she literally chased me out of the store and verbially assaulted me by telling me to ""F"" off and go back where I came from. I was simple asking questions, as I have a chihuahua and she turned into a crazy person. I have witnesses that saw her yelling at me in the street. It just seemed so odd. After reading all the reviews, it now makes sense because she is clearly running a shade pet operation and was upset that I was inquiring where the dogs were from. It's a shame that the city of Key West allows shade business practices and people like this woman to represent their city. Tourism brings a great deal of money to the city of Key West which helps the city flourish. Next time I'll go somewhere else for vacation! more