Dix Automotive Recyclers

Quality parts and excelent service!! more

I'm writing this review for my mother, who is hopeless at computers. She says: more

Henry in Customer Service is top notch. Boss had me search for a bumper for Ford F150. He took all the info and found what I was looking for. They make sure proper payment processed, which made my boss feel better about dealing with ""nondealer"". more

i needed a motor and and the people at dix were very helpful in finding just what i needed. i will go back there before i call any one else. more

Some crazy woman hit me in a parking lot so I needed some parts to fix up my ride. They were very helpful with getting me everything that I needed to get my car back on the road. I will be going here from now on. more

Got into a bit of a fender bender and needed a fender and door. I needed them to be red and they told me not to expect an exact match on the color, which I understand, as long as it's close enough. I picked up the parts and was very pleased to see that not only was the color almost exact but they were just as they were described to me, no surprises, and they were ready and waiting for me when I got there. Hopefully I don't have any more accidents but if I do need anything else, this is my top choice! more

I just bought and engine from Dix Auto Parts this morning. I was offered a lifetime warranty on a used part. I was so excited. Of course since I plan on keeping my vehicle for a few years it was worth the extra money. I will be sure to go back again for any future parts I will need. Great service, great warranties and great to deal with. more

Needed some parts to fix up my car, the staff was friendly and quite helpful. I was very satisfied with the price and the service. I will definitely be back if I need anything else. more

I bought a used power steering pump from dix last week, I gave them the wrong info about my car and ended up buying the wrong pump, I called them and told them what happend and they were more then happy to let me return it and get the correct part for my car. I was treated with nothing but respect and they were very helpful, I love these guys and will be a customer for life :D more

I was calling around to all the auto parts stores in the detroit area looking for a engine for my truck, Not only did all the other stores put me on hold right away but nobody had the engine or acted like they wanted to find me one.. I called Dix auto and they had one and had it with really low miles, they also had a lifetime warranty I purchased... Just wanted to say thank you to all the helpful staff at Dix auto, my truck runs great again and I have the peace of mind knowing I have a lifetime warranty!!! more

FOUND A ENGINE ON CAR-PARTS COM, CALLED TO MAKE SURE IT WAS AVAILABLE BEFORE MAKING DRIVE FROM FLINT AREA WAS TOLD BY LADY IT WAS, ONLY TO SIT AND WAIT AND WAIT. LADY AT COUNTER THEN TOLD ME SOMETHING WAS WRONG WITH IT, DIDN'T HAVE ANOTHER ONE, TOLD ME I COULD GO TO SOME OTHER AUTO PARTS TO GET IT CLOSE BY. SHE WAS NASTY AND RUDE. MAYBE SHE SHOULD THINK ABOUT CUSTOMERS INSTEAD OF WHOEVER SHE WAS ON PHONE WITH FOR WHAT SEEMED LIKE 15 MINUTES. WHAT A WASTE OF MY TIME. CUSTOMER SERVICE PEOPLE!! more

i CALLED DIX AUTO PARTS AFTER GETTING THEIR INFO OFF OF CAR-PARTS I TALKED TO THE SALES LADY WHO ASSURED ME THEY HAD MY PART (FUEL PUMP FOR MY MERCEDES) SHE CONFIRMED THEY HAD THE PART AND TOOK MY INFORMATION TO ENSURE I GET THE PART. I TOLD HER I WOULD BE THERE IN A COUPLE HRS I WAS COMING FROM GRAND RAPIDS MI, SHE CONFIRMED AND SAID THE PART WOULD BE WAITING ON ME. UPON ARIVAL I SAT IN THE OFFICE WAITING FOR ABOUT 10 MINUTES BEFORE ANYONE CAME OUT TO HELP. THE SALES LADY CALLED FOR THE MECHANIC WHO SAID HE WAS OUT TO LUNCH AND DIDN'T CARE IF I GOT THE PART OR NOT I COULD HEAR THIS OVER THEIR 2-WAY RADOI. ANOTHER GENTLEMEN COME IN TOOK THE ORDER SHEET AND RADIOED BACK AFTER ABOUT TEN MINUTES SAYING THEY DIDN'T HAVE THE FUEL PUMP! I WAS PISSED 21/2 HRS EACH WAY AND THEN SHE HAD THE NERVE TO TELL ME TO LET HER ORDER ME ONE THIS PLACE IS VERY UNPROFESSIONAL AND DISREGUARDING TO PEOPLE AND WHAT WE HAVE TO GO THRU WHEN WE ARE LIED TO JUST TO GET US TO COME IN TO THEIR SHOP HOPING THEY CAN SELL US SOMETHING OR ANYTHING AND GAS IS TOO HIGH TO MAKE A 5 HR TRIP BECAUSE YOU DON'T HAVE THE PROFESSIONALISM TO KEEP YOUR INVENTORY UPDATED! NE3VER AGAIN WILL I GO HERE! more

The customer is CarZ Auto. They purchased an extended warranty on a motor they purchased in September. In January the motor was returned. We did not have another one in stock. We tried to buy another one, but could not buy one. We returned their money which is an option, on our warranty. They were very mad that we did not have another one to provide them with. The warranty states: ""we will either repair the part, or replace it with another used one or give you your money back (whichever we deem best)."" We gave them their money back, because it was our only option. more

FRAUD is written all over this business!!! pay the membership you order the parts and they don't have'em in the stock you basically paying money for nothing you lose the customer and they keep the money. BE CAREFULL more

I bought an engine about three weeks ago with a lifetime warranty and they even have financing, (never thought i would see that) The lady that helped me was so nice and understanding about my budget. she had the engine i needed right there. I had to order it and come back the next day for it but it was worth it, i waiting to post anything cause i bought the same engine from another yard downriver and it was junk so needless to say I am VERY happy this one is good and warrantied!!! more

I bought an engine from another yard downriver and the engine was yunk, I found Dix Auto online and wasnt to excited about going to another yard, but I must say not only did they have the engine I needed but the lady ask me if I wanted a lifetime warranty, LIFETIME WARRANTY from a yunk yard?? I of course said hell yeah, thinking she was kidding but she wasnt I cant believe it, I have to really count my money these days and didnt have the money for this but they had financing so I got the warranty with it. I wanted to post anything to make sure my engine didnt blow up or something but it has been almost three weeks and nothing running great, so to the great folks at Dix Auto , Thank You for your help, you have a customer in me and I will tell anyone that needs parts too!!!! more

I do all my used part shopping at dix auto parts and i have never had an issue. They always find what I need fast and make it affordable. The best part about buying parts from here is the extended warrentys they offer, i mean who else offers lifetime warrentys that cover labor, ON USED AUTO PARTS!!!!!! I highly recomend them for all ur auto parts needs more

Just a bunch of used untested junk from this place that gets shipped from state to state from the location they have out of michigan. I bought a fan from them and was never told over the phone used parts came from them since i never went there before and no were in the company name says used parts or salvage just says auto parts of course it was no good after a couple days but living in livonia it was hard to get right back. So after a few weeks i made it back there and i know im a little past the return date but i ask the manager who was a complete disrespectful person out of concideration if there was anyway i could make a return or even get a little off ordering the next 150.00 used fan assembly and she basicly told me to f off. Avoid this JUNK YARD at all cost it will only cost more in the end. more

reply to : buyer beware He is right, there is lubricant in the cylinders. The lubricant was placed in the motor before we stored the motor. We buy only recent model cars (no after life cars) and store the motors for long periods, this is proper storage procedure. The engine is a used salvage motor over 10 years old and had a small amount of rust, which would be expected, but the longevity of the motor is not affected. We are so sure of this motor, we offered him a lifetime warranty on it, which he declined. The motor has been resold without complaint or incident and we have warranted it for lifetime and this includes an allowance for labor. This gentleman gave us a bad review because: He first wanted $550 for repairs and said it was for repairs to the motor which was his personal car and it needed the repair. We agreed to give him the money even though we did not believe it needed repair to avoid the shipping cost of return. The next day, he said it was for a customer (not his car) and he would need $750. We asked for return of the motor and we refunded his money within 24 hours of receiving the motor, which is our policy. After he shipped that motor back, he wanted another motor (different kind). We told him we could not ship to him, not because of the return, but because we were charging $250 for freight, but the real cost was $750 for freight to his location in New Mexico. He got mad, called our office lady some bad names, and wrote us up. more

ordered a engine. recieved looked like it had sat out side in the elements for at least 3 years. intake was completly faded white.all alluminum severly corroded. engine was uncovered on the pallet. none of the vaccum ports were plugged tbi was just open and full of dirt etc.. i pulled spark plugs to discover that wd-40 had been recently sprayed in the cylinders. so i scoped the engine with a snap-on scope to discover the pistons and cylinder walls sever rust and pitting. i called and the customer service lady was arguing with me telling me its normal for a engine to be locked up from rust and wd-40 fixes them!!! lmfao im a ASE certified technician and owned my mechanic shop for 15 years and im telling you these people are flakes. they refunded me my money after 2 weeks setting my customers back. more