I am very pleased with the service I received by Discount Plumbing. They removed the old and installed the new dishwasher, with NO damage (which I will explain in this review), as well as cleared the drain for my washing machine (which two other plumbing companies failed to do).
Let me start with Nathaniel. He was the "go to" guy. From my very first phone call asking for an estimate, he was always very professional and friendly. If there were delays, he would call me. If I had to delay or postpone, he worked with me. If I had questions or concerns, he was right on top of making sure I had the information I needed. Nathaniel is the type of person who could teach others in the service industry how to treat customers.
Matt the "miracle worker" is the person who came to my home for an estimate, and is the person who did the actual removal of the old and installation of my new dishwasher.
I had concerns about having to damage the floor or the counter top while getting this work done. I have an older house, and at some point in its history, the kitchen floor had another floor put right on top of it, resulting in a very tight space for the dishwasher, and potential for damage when removing and/or installing. (I was also told by another company that they would have to cut up my floor to get the old dishwasher out.)
I don't know how he did it, but Matt got the old dishwasher out, and the new one put in, with NO damage being done. I am extremely grateful he was able to accomplish this!
When finished with the installation, Matt was kind enough to take a look at the drain for the washing machine. He was able to do what two other companies could not, remove the cap outside for the clean out. It was stuck and somehow, his magic touch got it loosened and off, allowing him to clear out the pipe, fixing the problem.
I also want to mention that Matt was very professional with my 4 yr old son and baby grandson. Answered questions, showed patience when I needed to crowd him in the kitchen, and was just an all around friendly person, and despite our interruptions, got the job finished in a timely manner.
I recommend Discount Plumbing, and will call them for any future plumbing and drain services.
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