I called after 5pm and the number went to voicemail. Frustrated, I moved on through the phone book. Less than 5 minutes later, the dispatcher had used my caller ID to call to make sure I was OK (her first question) and how she could help. I explained that I thought an electrical line may have been cut to my well pump. She helped me decide on which specialty to send out first, and luckily she was correct. Arron Simmons was at my house within an hour. He spent a little time being a detective and figured out my problem and fixed another potentially dangerous electrical problem because he was so thorough. I cannot express how impressed with the level of service I was given with an after-hours problem. I was treated as the most important client that Aaron had seen that entire week, and he went way beyond to make sure my problem was fixed and my family was safe.
All the while he was working, he had wonderful things to say about his job, his boss and his career. How rare is that these days?! I will absolutely be using Dipple (and will request Aaron) for any future work, including a remodel we are considering.
Sincerely,
SDE
Pacolet, SC
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