Dick Hannah's Hyundai of Portland

I have purchased a few cars in my past, only to learn that I had been played by the typical sales man con. I went to Dick Hannah with my armor on, prepared to battle, but there was no need. From the first phone call to Brandon, to the signing detailed from Tan and Brandon, the two worked with me to get exactly what I wanted, at the price I could afford. I would go back for another vehicle, but no need because I got my dream car! more

My husband owns a Sonata and we went to look for one for me. I had a great experience with Tan. He knows his stuff and treats you like a friend. I never felt pressured and can sincerely say I enjoyed the car buying experience. more

We were in Portland visiting family when we decided to stop and take a look at Sonatas at Dick Hannah. We were greated by Betsy Anderson. What an awesome lady! (and salesperson!) She made the whole experience relaxed and pressure free. We were able to take our time looking and deciding what vehicle we wanted and when it came time to deal it seemed like it only took minutes! Betsy is down to earth and made the whole experience enjoyable. We will be recommending Betsy and DIck Hannah to all of our friends and family! more

Horrible horrible horrible horrible service!!!! Made an appointment to get warranty service done, explained while making the appointment the issue, took my Touareg in 4 days later (enough time to order the needed part and by the way this is not a convenient location, but the closest VW dealership) made the service person check to see if they indeed had the part in stock before making the long trek back on the MAX (this has happened before with them) just to find out they didn't have the part. Service person said would order and would be in 3 days later. Two weeks later...no call, called to find out the status and they had no record of anything except the car had been brought in for service on the original appointment date, but would check on it and call back. Two days later and again nothing! Unfortunately, because the work is under warranty, they or another dealership have to do the work. So needless to say I won't be getting another Volkswagen if this is the type of service I have to deal with and for the price of a Tourareg, I'll get myself a BMW, not that I prefer one, but service will definitely be my first priority when purchasing my next car! And if Dick Hannah's sales people are anything like their service people I would NEVER buy a car from Dick Hannah! more

Awesome sales people more

I am one of those people that hate shopping for cars and im on the market for a new automoble, and doing the unthinkable and putting myself into the hands of auto dealers. i had a sales lady Betsy Anderson came up to me and she was so nice and helpful she totally changed how i feel about shopping for cars, if your on the market for a new car go see Betsy Anderson at Hannah Hyundai/vw more

I came into Dick Hannah expecting to get the typical car buying experience. Dick Hannah was anything but that! I knew as soon as I met my salesman that the pressure to BUY BUY BUY was off. Justin Brainerd was knowledgeable, friendly, and offered a genuine smile. He took his time finding us the car we came looking for, taught us plenty about our car, and didn't pressure us one bit. All this AND we got a great deal. (I know because my wife did months of research) Justin did an AWESOME job helping me and my family a long our path to finding the perfect car. Mike Roll and Christina helped us with the paperwork and were wonderfully pleasant. Consider me a costumer for life! more

Me and my family was looking for a second car and after looking around the Portland area at all sorts of makes and models we decided the best fit was a VW GTI (fun, practical and good MPG)! I did my research on what was a good price, called Dick Hannah, made a fair offer and they accepted it :) Went in same day, paid and drove away - IT COULD NOT HAVE BEEN EASIER. All the sales people and the management were friendly and non-pushy, and their attention to the customer was excellent. I got a nice call the next day to see if all was well :) Highly recommended!!! more

I just bought a car from Dick Hannah / Hyundai of Portland, and had such a good experience (yes, with a CAR DEALER!) that I have signed up with CitySearch just to write this review. After driving nearly a dozen different cars over the last couple weeks at nearly as many dealerships, settling on the Elantra Touring as our car of choice and negotiating on price with several other dealers (getting it down to well under MSRP), we stopped in at Hannah. As it turned out they were the only dealer in town with the exact car we wanted in the color we wanted, and after the barest minimum of negotiation they matched the lowest price we'd already bargained for elsewhere. Betsy was friendly, pleasant and one of the least pushy salespeople I've ever dealt with. There was no haggling to speak of, no pressure tactics, no hassles. Even the dreaded ""business office"" didn't push the dealer add-ons very hard. Overall they made it as easy as buying a car could possibly be. We drove off the lot happy, having gotten exactly the car we wanted for exactly what we wanted to pay. more

The typical car buying experience is one my wife and I would gladly replace with a trip to the dentist. We were lucky enough to meet Gary who showed us you can have a great experience when buying a car....just make sure you buy it from Gary at Dick Hannah Hyundai !! He made us feel very comfortable and the whole process seemed to fly by, before we knew it we were out enjoying our new Elantra. Thanks Gary more

Having Tan as an enthusiastic knowledgeable funny honest purveyor of Hyundai strengths and virtues. We'd done some homework on the car we were interested and liked the driving experience. The process was, at times, fun. We then had a change of heart about features and options after getting home with our new car. We called the next morning and spoke with Don as Tan was unavailable. Within 24 hours, we had the car we wanted. Don is a sales manager and very good and forthright at what does. It was probably our most enjoyable auto purchase experience. Tan and Don are a team we enjoyed working with and highly recommend. more

Hubby and I went in to Dick Hannah hoping to trade in our 2006 VW Beetle for a new Beetle. We drove away with a 2011 VW Jetta and couldn't be happier. The staff, especially Ketorie, were wonderful and helpful to make sure we left with a good deal and a shiny new car. They worked around our budget and credit. And even though we spent about three hours there, it felt like 15 minutes. We will be back. more

Just got my new Elantra from Hannah's Hyundai in Portland. Wow what a great car! I can honestly say that my sales associate, Gary Chartier was fantastic and made the entire process very enjoyable. I would recommend Gary and Hannah's to my friends and family without hesitation. more

Having sold cars for a living I know when I am being treated right and when the salesman is just going thru the motions to get a sale. At Dick Hannah this was not the case. First with the sales rep (Tan Nguyen) and then with the rest of the staff. more

Having bought several cars in my life,(5 so far) I knew what to expect as far as the whole process goes. I usually have unpleasant experiences but when I visited Dick Hannah Hyundai Dealership I was very fortunate to have Tan as my salesman. He was very concerned to all my needs, even going out of his way to get to know me and what I need for my next car. I was pleasantly surprised that he didn't push me to get what I didn't want or need. I will send all my friends to him. Thanks Tan! more

My experience shopping for a new car at Hannah Hyundai was made easy, straightforward and quick, thanks to Betsy Anderson. Betsy's an absolutely outstanding Hannah team member who knows her cars, and who's friendly, funny, totally genuine - she shatters the stereotype often associated with folks who sell cars. I'd recommend Hannah to anyone shopping for a Hyundai, and I'd wholeheartedly recommend working with Betsy. Thanks, Betsy! more

Betsy Anderson is a real person that connects with you and your car needs, not just working for one more sale. She has lots of patience, or at least did with us, and senses negatives that may be present and works to alleviate any concerns. She was able to give explanations that needed further clarification on details. She made the transition to our new car smoother because of her willingness to make perceived obstacles manageable. We love our brand new car, right out of the ""wrapper"" more

gary at dick hannah hyundai was awesome! he was honest and respectul and so was the guy that did our paperwork. best mustace in portland! more

Ketorie Brown was our salesman at Dick Hannah's (burnside). We showed up just to look and we ended up leaving with an awesome car that came with a good deal. There was a lot of back and forth with negotiations but Ketorie really went out of his way to make the car we wanted affordable. He was very personable and friendly and we would recommend him to others who are looking for a vehicle. more

I went to the Hyundai dealership looking for a new car Ketorie Brown came out to help me. When I said that I was just looking and didn't need any help he was the only sales person out of any of the dealerships that I had been to that actually said okay and went away until I had a question. I didn't buy the first day but after going to a few more dealerships I called Ketorie and set up an appointment to look at more calls. He was great and spent over half the day taking me to all the Dick Hannah lots searching for the right car. It was a great experience and I would definitely recommend Ketorie to anyone looking to purchase a new car in a low pressure experience. more