Diamond Source of Virginia

I contacted this jeweler via e-mail when my husband and I were designing a special ring last yr. Initially, I found them very helpful. However...the price they quoted me was almost 3 x's the other jewelers I spoke to in the Richmond, DC and Baltimore area. So I explained this to ""Denny"" and thanked him for his time. I was a little surprised when he responded by asking the name of the jeweler I had chosen...but let it go.\r \r This yr, my mom decided she wanted to give me her engagement ring because she no longer wore it and it needed a new setting. I saw something I liked on the DS of VA site so I contacted them again. I was REALLY surprised by the response this time around! Denny replied immediately and with definite snark! He found attached my e-mail from 6 MONTHS before. And then he essentially told me I should read it again, because nothing had changed. He wouldn't even acknowledge the questions in my e-mail or give me an estimate. \r \r Dealing with Denny was more like dealing with a jealous ex boyfriend than a professional. \r \r So apparently they are happy to help...as long as your not a discerning shopper. more

My husband bought me a marquise solitaire for our 25th anniversary. We ordered one from another company and sent it back. I am so grateful that I happened onto Diamond Source of Virginia. The company is so great. They are very honest and dependable. They made the whole buying process so great. I love talking to the same person and not passed around to different people. I just cannot say enough about this company and would not hesitate to buy from only this company. The ring is gorgeous just like they said it was and a much cheaper price. more

What nice people at Diamond Source of Virginia. I learned so much about diamonds and the process of buying a diamond and I never felt pressure to buy. We worked together for over three weeks and they found me the perfect diamond earrings, had them set, all within my budget. I wear them everyday and get so many compliments. This family owned business can not be beat in customer service and honesty. They are truly concerned with getting each client the best diamond for the money. Pros: great location, honest, low pressure, trustworthy, kind, knowledgable more

Diamond Source of Virginia saved my fiance and me from making a big diamond buying mistake. We were going to buy from a local jeweler until we found DSVA. They were going to charge us way too much money and the diamond was not GIA certified. We found DSVA and not only purchased a beautiful diamond at a fraction of the cost but really became educated about the diamond buying process. There were no high pressure techniques and we were able to get our mounting and diamond plus a free insurance appraisal all through Diamond Source of Virginia. We have told so many of our friends and relatives about this great company. Pros: Family owned, Friendly people, experts in the field, convenient location more