Dermatology Associates Of Northern Virginia

HORRIBLE DOCTORS! If you want to be personally insulted and feel terrible about yourself, go here. They treat you like a number, then send you home with very very expensive medications that don't treat your problem but just make it worse. And when you try to reach them, you have to use a different number than the one listed on their card. Difficult, mean, hellish people. AVOID AVOID AVOID!!! more

The first time I went the staff behind the desk were loud, rude and difficult to work with, but the doctor was good. Pros: null Cons: null more

Billed me wrong. They billed me of a biopsy for crying out loud. Tried to convince me I was wrong. lol. They don't care and they often display how they feel pretty openingly. Pros: null Cons: null more

Its no joke. This place really deserves a one star rating. If you check their website its all 5 star ratings. Go at your own risk. Pros: null Cons: null more

This is the first time I have posted a negative review: Long waits for the Doctor while in chilly exam room wearing paper gown. Phone calls not returned regarding surprise bills. The communication in the office is some of the worst I've ever experienced. No one accepting responsibility for errors made on their part. I will not be back. Pros: null Cons: null more

I have seen the doctors here going on 5 yrs plus now. I can always get in when needed, even if its the same day I call. The office is clean and well kept. I truly appreicate all they have done for me. Pros: null Cons: null more

Rude staff's and office ploicy. DO NOT GO.. There are plantty of good doctor offices out there. Do not wast your money and time. Wrost billing department that i ever seen. Pros: null Cons: null more

I agree with all of the previous reviews! The billing department is a nightmare! When I first spoke with the person in billing, she told me that they were waiting on forms from my insurance company. I replied that someone else told me that they already sent the form to my insurance company (which my insurance company told me that if they sent it they did not recieve it). She then put me on hold and came back and told me they did send it. I asked her which was it, did they send it or didnt they? She replied that they did all they could, what more did I want from her. I asked her if she could call my insurance company and speak to them directly instead of me playing middle man. She replied that they did not do that. This whole process has been a nightmare, thank god my insurance company is doing something on their part or I would be paying this out of pocket. I am searching for a new dermatologist asap! more

I echo other reviews. Please avoid at all costs. I did not even know that I owe them $97, which they billed the insurance agency wrong in the first place, which I corrected them. I am surprised to get a call from collection agency and hear that I owe them money. more

Avoid at all costs. Bad staff, bad doctors. Receptionist is very rude. Billing did not submit my claim to insurance in time & tried to stick me with the bill. Billing lady had slight accent but clearly did not understand english. Dr. Talanin spends very little time with patients & is not concerned about scarring. I have visible scars on my face & so does my husband. I asked the Dr. to biopsy a mole & he said he didn't think it was anything. Turned out to be skin cancer. I asked him to remove a red spot on my face. He stuck a probe in it & charged me $75. The spot returned & spread. It"s rosacea. Asked for Retin-A and a Swedish (??) lady gave me the wrong instructions. Ended up with burns on my face. Learned that the normal dose is 5 times less. When I told Dr. Mattay about it, she made a remark that at least I 'got it over with' (the treatment) quickly. Dr. Mattay is very good w/cosmetics, but is booked 1-2 months out. Seeing her is not worth dealing with the rest of the circus. more

Yesterday I made an appointment with this office for today about something my Medical Doctor felt should be looked at. I got to the office today and when I walked in with a room FULL of other Patients I was ask out loud... do you know you are in Collections? I was shocked first off because I had no knowledge... I look at her and looked around the room feeling my face get red and said no, I didn't ... why would I make an appointment with someone I knew I was in Collections with and didn't know why? She (the receptionist) shrugged her shoulder and said well you are... and you will not be allowed to see the doctor today! You have to pay your bill first. I said wait, I have Health Care Coverage she said "oh well, they didn't cover it so you have to pay it and we have sent you Statements for months. I said to what Address? She rattled the wrong address off. I said I don't live at that address any longer... She said "You should have called us when you moved" she didn't hear me that I changed my name and address at the same time yet you only changed my name. I then ask for the office Manager and that was pointless because like a robot she repeated the same thing the girl at the counter just said and in front of a whole new group of patients ... so at that point I said well forget this I will go higher than you. I left to call the Billing office and see why I never got a call to tell me that there were some charges my Insurance didn't pay and not to mention I was in the office in September and the charges are from months before ... why didn't they say something to me in September? Why was I talked to like that in front of other Patients? I have been a Patient of this office for a very long time and feel it is very sad that now I have to go find another Dermatologist all over are you ready for this ... $90.51 The Collection Manager said they have too many patients do bother to call a patient when there is a problem on their account ... they just send them to collections and refuse to let them see the Doctor. Isn't that a great. Cons: The staff at the front counter in the Office is awful more