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Dependable Chrysler Dodge Jeep Ram

id: 29214931
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21415 Roscoe Blvd
Canoga Park, CA 91304

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(818) 431-2247
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Reviews
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Best

Pete was very helpful and professional. We have lousy credit and they still managed to get us a great price and good interest rate on our financing. We really appreciated being tr...

Worst

All reviews seem positive

Editorial review from Citysearch 6/12/2013

From the moment I walked in Pete gave me the best service! He let me test drive the Journey and the Charger and was very patient with me through the whole process. I did not feel pressued or stressed during my visit. He was great at answering my questions and gave me a pleasant experience. He is friendly and very easy to talk to. I ended up getting a great deal! I would highly recommed him to anyone interested in purchasing a Dodge. more

Editorial review from Citysearch 6/3/2013

Best new car purchase experience I’ve had. Everything was up front and honest. Well, almost everything, have a problem with how Dodge advertises their prices. That’s the corporation, not the dealership. more

Editorial review from Citysearch 5/22/2013

Of all the customers Dependable Dodge works on every day, only 2 people are on here upset about something. I think that's pretty freaking good! When people are really happy about their service, they rarely yelp about it. This is by far the least shady dealership I've ever had experience with. The employees are always ready to help their customers. I wish I could give them 6 stars! My diesel Ram runs top notch thanks to their skilled diesel techs. Kudos boys! more

Editorial review from Citysearch 5/9/2013

Pete was great! i was direct with my questions and he responded quickly and accurately. He was organized and made the whole experience quick and easy. I couldn't say enough good things about my experience, but i will say this. I will certainly look to this dealership for another company car in the future. more

Editorial review from Citysearch 4/26/2013

Pete was patient and explained everything and I felt that he really cared that I got a good deal and the car that I wanted. I highly recommend him as it was so different then other dealership experiences that I have had. more

Editorial review from Citysearch 4/18/2013

We looked for months for a fair deal around the country because I wanted a an AWD Dodge Charger and in LA they are simply not available. I wanted one as I was relocating to Colorado. In the end I decided I could live with a RWD version and Pete took care of the rest. he found a vehicle setup the way I wanted and then helped get the financing squared away. His attention to detail was impeccable and I got a good deal. more

Editorial review from Citysearch 4/11/2013

I had had a pretty bad experience with another dealership in the area and was reluctant to start over. Their no-hassle, low-pressure sales tactic was great and I felt very comfortable throughout the process more

Editorial review from Citysearch 4/3/2013

the 1-year old Minivan that i purchased came with only one key (it was previously a rental vehicle.) i bought the van and left the lot without a second key. when i got home i realized that, of course, i needed a back-up key. when i called, they first said i would have to pay $200 to make a second key and after a very simple painless conversation they agreed to make a key for me for free. i know a lot of dealerships would have said, sorry, we already finalized our negotiations, you have to pay for a second key. more

Editorial review from Citysearch 3/28/2013

My car buying experience at Dependable Dodge was great. The staff is friendly and helpful. I had visited a couple other dealerships before hand and none treated me as well or offered me as good a deal. more

Editorial review from Citysearch 3/21/2013

After my purchase, I had a hands free bluetooth system installed. Pete called me the same day of my purchase to schedule the appointment for the installation. He made a point to meet with me the day of my appointment and introduced me to Brian in Service. Brian did an excellent job with the installation and explained what he was going to do before starting the job. He completed the job on time and the hands free system operates perfectly! more

Editorial review from Citysearch 3/14/2013

I couldn't believe how painless the whole process was. Love our new Caravan but when we need to buy a car again...we will definitely call Pete. more

Editorial review from Citysearch 3/6/2013

Stopped in 1/2 hour before closing on a Saturday night just to look at a Charger Ralley for my daughter with no intent to puchase, just inquire. The saleman, Freddie, was very friendly and proffesional, along with Susannah; sales manager, and John (owner). They made me a deal that was too good to pass on!!! In fact, I purchased the car and asked them to hold it for a couple of weeks because I wanted to surprise my daughter. I will definetly refer these guys; their service and professionalism was second to none. \r more

Editorial review from Citysearch 2/27/2013

Sales team provided me with knowledgable and honest assistance, with no ""pressure"" sales tactics. I gave the dealership hurdles, and they jumped them with ease. They gave me a fair price for my car trade-in, and assisted me with finding the best way to quickly sell my motorcycle. I will start using the service department at this dealership based on my purchase experience. more

Editorial review from Citysearch 2/22/2013

Everything was up front and honest. more

Editorial review from Citysearch 2/13/2013

When I first started looking for a new truck, I contacted a number of dealers in my area through the internet and Dependable Dodge was the only dealer that took the time to actually answer all of my questions questions. I was fortunate enough to work with Pete Nicholls who provided me with a painless buying experience overall. I ended up ordering my truck from the factory and Pete took the time to work through all of the options with me and made sure I got exactly what I wanted without trying to pressure me into buying things I didn't want or need. He was very helpful and knowledgeable about the options. When my truck was built and arrived in California, Pete was able to expedite the delivery to the dealership before I had to go out of town on Vacation so it didn't so I could get the truck before I had to leave. Overall the buying experience was painless and as close to enjoyable as buying a new truck can be. I would recommend Dependable Dodge and especially recommend Pete Nicholls. more

Editorial review from Citysearch 2/7/2013

My experience at Dependable Dodge was very pleasent. I felt Pete Nicholls went the extra mile to assist us with the purchase. He disclosed information in a timely manner. I felt he had no hidden agenda. I used the AAA discount program and he was very helpful with that. Overall, a very painless endeavor. more

Editorial review from Citysearch 2/5/2013

I HAVE PURCHASED AND/OR LEASED NUMEROUS VEHICLES OVER THE YEARS. BUT PETE NICHOLLS AT DEPENDABLE DODGE WAS BY FAR, THE FRIENDLIEST AND EFFICIENT SALESMAN I HAVE ENCOUNTERED; AND I PUT HIM THROUGH THE RINGER WITH MY QUESTIONS OVER A SERIES OF MONTHS BEFORE PURCHASING MY DODGE RAM 1500 LARAMIE, WITH WHICH I COULD NOT BE HAPPIER. IN ADDITION TO PETE, I HAVE BEEN SERVICING MY PRIOR DODGE AT DEPENDABLE DODGE FOR 8 YEARS, AND SERVICE MANAGER DAVID IS TOP NOTCH. HE REMEMBERS MY WIFE, MY KIDS, MY VEHICLES, AND IS GENERALLY A NICE PERSON. I APPRECIATE THIS DEALERSHIP AND THEIR TOP NOTCH ATTENTION TO PERSONAL SERVICE. more

Editorial review from Citysearch 1/31/2013

We quickly came to agreement on price, and the website allowed me to select the specific vehicle I was interested in before I had even visited. Very friendly staff, very forthcoming, and they communicated everything in a very straightforward manner. I really couldn't ask for much more. I knew specifically the car I was interested in, so I appreciated the fact that we were able to quickly come to a deal, and complete the purchase in the matter of a couple of hours. more

Editorial review from Citysearch 1/29/2013

My girlfriend and I spent months shopping for just the right vehicle for us. We fell in love with and purchased a used Plumb Crazy Purple 2010 Dodge Challenger. We are in love with this car! Unfortunately, we soon discovered that due to an unreported accident by the original owner, the front bumper needed to be repaired to restore it back to its pristine condition. I took my Challenger to several, highly recommended auto body shops for estimates. I also brought my Challenger to Moises at the Dependable Dodge Body Shop. Moises was a pleasure to speak to about this situation and proved himself to be a wealth of dependable knowledge. Contrary to what we thought would be the results of the estimates, Dependable Dodge gave the lowest estimate... and the bonus of having factory warranty coverage for the repairs.\r \r We turned our beloved car to Moises and have no regrets! He not only made sure we had a loan vehicle ready to go he kept us well informed of the progress. We received our Challenger back good as new and that makes us very happy!\r \r I can't express my appreciation enough for how we were treated by Moises and how please we are with the repairs.. in fact, we are so pleased that we are poised to bring our Challenger back to him again to repair the rear bumper that was recently damaged in an accident. I don't know how much luck my poor Challenger has, but we feel lucky to have come across such a wonderful, honorable service representative in Moises. more

Editorial review from Citysearch 1/17/2013

Shopped all over for a new RAM 1500 Quad Cab. Should have gone there first. Great price and service from all involved. Walked off with a truck in two hours. more
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