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Dependable Chrysler Dodge Jeep Ram

5.0
10 reviews
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id: 29214931
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21415 Roscoe Blvd
Canoga Park, CA 91304

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(818) 431-2247
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Best

Pete was very helpful and professional. We have lousy credit and they still managed to get us a great price and good interest rate on our financing. We really appreciated being tr...

Worst

All reviews seem positive

Editorial review from Citysearch 8/6/2012

I have bought a lot of trucks and cars,diffrent brands such as Ford,Infinity,Chevy,Toyota,Lexsus,Mercedes and others, some were for personal use,and some for work. more
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Editorial review from Citysearch 8/2/2012

Pete was great! Even though it took us quite a while to purchase a car, Pete stuck with us and followed up periodically asking if he can be of any service. He was honest, and even gave us tips on how to handle other dealerships when we were shopping around. We were in contact with numerous dealerships via email, and Pete was the one that was in contact the most. Upon buying the car,he wasn't pushy at all. I can say that the sales price wasn't the greatest, but wasnt the worse either... overall no complaints. Kudos to Pete and Dependable. There are a few things we need done on the car, and i know Pete will help us out on this even after the purchase. more
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Editorial review from Citysearch 7/30/2012

I wanted to trade my 06 ram 1500 in on a new challenger, I was met by Pete at the dealer and was very helpful right off the bat. The car was not working number wise but Pete worked basically all day to put me in a car that I could afford, so my soon to be and I are informed of a different car witch is a 10 charger rt. All I can say is love the car and we were there for hours but everyone we dealt with didn't mind how long we were there. The sale was a breeze and I would recommend Pete as a sales person he's laid back easy to talk to and guess what no pressure I mean no breathing down your neck on you need to buy this nothing like that and everyone there is nice to be around. more
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Editorial review from Citysearch 7/26/2012

I went to their parts dept the other day and had to replace a part for my break light. The gentlemen there not only installed it for me for FREE but they fixed another part that was busted that would have cost me $100! They were so friendly and helpful. I will be going back for any future work! Ask for David Dew! more
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Editorial review from Citysearch 7/24/2012

Because I was very satisfied with the quality if service I received at Dependable Dodge, I knew that they would get first shot when it came time to buy a new car. After ""building"" my car using the online tools, I checked the value of my car and the amount owed. Going into my meeting with Pete, I knew that the deal was doable as I wanted. I expected to be talked into paying more or somehow make it a more profitable deal for the dealer. I was pleasantly surprised that none of that happened. When Pete looked at the figures I presented to him, his only response was to ask what color car I wanted. After verifying all the figures I presented, we had a deal. Next time I buy a car, there is no doubt where I will go. The service department brought me in and sales department enhanced my experience with Dependable Dodge. Pete and the rest of the staff are great! more
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Editorial review from Citysearch 7/18/2012

I was searching for a particular Challenger model, color, and options. I had contacted several Dodge dealers, and most of them were pushing their existing stock. I stopped by Dependable Dodge, and spoke with Marc Antonucci. He was perfectly happy to order my exact car from the factory. He also offered a special discount for AAA members, which I am (he is a Fleet Sales Manager). It turned out that the discount price was very close to the offer I was going to make (I looked up dealer cost on the model and options, and was prepared to pay that plus several hundred dollars). The car was delivered on the exact date promised. I actually enjoyed talking financing with John Sternfeld (a rare experience), who exerted only minimal pressure to buy extended warranties, etc. Plus the dealership has a cool custom original Challenger in the showroom that they built themselves. What more could you ask? If you are shopping for a Dodge, I would highly recommend Dependable Dodge in a heartbeat. more
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Editorial review from Citysearch 7/6/2012

I've bought 3 cars from DD, most recently a new Durango a few weeks more
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Editorial review from Citysearch 6/28/2012

Pete worked with me to find the best financing available in order to get me in the Charger I really wanted. Unfortunately I had to return the car soon after for some unseen scratch and dent repair, but Pete arranged for a loaner car and his body shop came thru in a couple of days and I was back on the road with my new wip. Pete is extremely helpful and courteous I will recommend Dependable Dodge and their staff to my friends and family as well as my fellow airman on my base. more
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Editorial review from Citysearch 6/21/2012

Pete was very helpful and professional. We have lousy credit and they still managed to get us a great price and good interest rate on our financing. We really appreciated being treated so well. Thank you all! more
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Editorial review from Citysearch 6/13/2012

I was allowed and even encouraged to take my time with this decision. Pete Nicholls delivers excellent customer service. He patiently answered all of my questions (and there were literally dozens of them) and took me on as many test drives as I requested. Another thing which really made Pete stand out from other sales people at other dealerships (I shopped around to several) was his responsiveness. He will return e-mails and phone calls almost immediately in most cases. This gives you the feeling that Pete appreciates you and your business. more
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well Is been a while since i bought a 5/30/2012

well Is been a while since i bought a new or used car, and i did shop around. but dependable Dodge got my attention with that beautiful 2007 Charger SRT8 nice car.It took a while to go down there and finally see the car up close, but over all it was a success for everyone. thanks Pete and John. more
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my experience at this dealership was a pleasure 5/23/2012

my experience at this dealership was a pleasure. even if you live in a different part of Los Angeles, it's well worth the drive. more
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very impressed with their friendliness 5/17/2012

We found Dependable Dodge, Pete Nicholls, over the internet and are very impressed with their friendliness, service and promised prices. Pete Nicholls has a great personality and always returns your calls or emails with the best information possible. He really takes care of you. We do recommend this dealership and are especially happy with Pete. Thanks again! more
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I would refer Dependable Dodge and Pete Nicholls 5/9/2012

I found my way to Dependable Dodge through the Automobile Club new vehicle purchase program. I dealt with Pete Nicholls who made my buying experience smooth and positive. Pete has an easy going personality and come across as honest and sincere. He had a good knowledge of the vehicle that I was interested in and was honest regarding questions that he couldn't answer; however, he quickly researched them and provided me with the correct answers. After my purchase, I had a hands free bluetooth system installed. Pete called me the same day of my purchase to schedule the appointment for the installation. He made a point to meet with me the day of my appointment and introduced me to Brian in Service. Brian did an excelllent job with the installation and explained what he was going to do before starting the job. He completed the job on time and the hands free system operates perfectly! more
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I would highly recommend Dependable Dodge in a heartbeat. 5/4/2012

I was searching for a particular Challenger model, color, and options. I had contacted several Dodge dealers, and most of them were pushing their existing stock. I stopped by Dependable Dodge, and spoke with Marc. He was perfectly happy to order my exact car from the factory. He also offered a special discount for AAA members, which I am (he is a Fleet Sales Manager). It turned out that the discount price was very close to the offer I was going to make (I looked up dealer cost on the model and options, and was prepared to pay that plus several hundred dollars). The car was delivered on the exact date promised. I actually enjoyed talking financing with John (a rare experience), who exerted only minimal pressure to buy extended warranties, etc. Plus the dealership has a cool custom original Challenger in the showroom that they built themselves. What more could you ask? If you are shopping for a Dodge, I would highly recommend Dependable Dodge in a heartbeat. more
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Process was speedy 4/24/2012

We quickly came to agreement on price, and the website allowed me to select the specific vehicle I was interested in before I had even visited. Very friendly staff, very forthcoming, and they communicated everything in a very straightforward manner. I really couldn't ask for much more. I knew specifically the car I was interested in, so I appreciated the fact that we were able to quickly come to a deal, and complete the purchase in the matter of a couple of hours. In the future I feel since I contacted them via email they could have given me the price they were willing to sell the vehicle for before I arrived, but the process was speedy so this was a non-issue in the end. more
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The process was painless 4/18/2012

We went all the way to Canoga Park to buy our Dodge Grand Caravan even though there is a Dodge dealership right here in Santa Clarita where we live. Why? Because of Pete Nicholls. We did a great deal of research before buying and knew exactly what we were looking for. My husband spoke to Pete on the phone several times to get information on what they had in stock, what they could get from other nearby dealers etc. Pete was always helpful, considerate and informative (unlike some of the folks from other dealerships who couldn't answer a simple question on differences between models unless you came into their dealership). When we finally went to the dealership, Pete was friendly and helpful. I couldn't believe how painless the whole process was. Love our new Caravan but when we need to buy a car again...we will definitely call Pete. more
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Dependable Dodge is GREAT! 10/28/2011

Dependable Dodge is the best! I brought my car to the body shop and they made my car better than new! I have NEVER seen my car look so good! They fixed every little bit of the car and even took the time to vacume the interior! The attention to detail really made my car look so great! \r \r Everyone at Dependable Dodge is so nice and helpful. I recommend this place to anyone and everyone! There is no reason to go anywhere else! more
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