I was looking for a good deal and worked with several nice salesmen.
I found three dirt bikes for myself and my kids, at a good, but NOT a great price.
I was actually very excited by the fact that the salesmen weren’t heavy handed and there was SOME room for negotiation.
Then came the finance department (cashier) and the extended warranty push.
Despite three NOs! I was tag teamed by a second finance person who explained he has known several customers who whished they had purchased the extended warranty prior to their motorcycle imploding shortly after leaving their showroom.
Then they broke out a binder with service record for some idiot who rode his bike without oil. Surprise his engine seized and the service cost was over 1k.
GREAT displeasure is an understatement, as I couldn’t get these warranty-pushers to give up. This 10-minute ordeal undermined my confidence in their inventory.
(Dealer prep-AKA mechanic inspection, etc was between $400-$700 you'd think that would provide some level of quality)
Watch the slight-of-hand pricing by the finance/cashier person.
BTW when I got home the “new” Yamaha 50’s throttle was assembled incorrectly and got stuck. (I fixed it without a warranty.) And my 250's battery was unable to start the motor. (Again fixed without the extended warranty)
Admittedly, this was something of an impulse buy. I should have walked away, and I am unlikely to purchase any future toys without checking out other dealers. Be informed, expect dealer prices and watch your back.
Three years ago I bought two street bikes from Bert’s. That was a better experience due to the lack of heavy-handed sales tactics.
The good guys in sales: Bob (I didn’t get the last name) and Justin Muldrow.
Very nice apparel salesperson: Michelle (Her card doesn't have a last name) Michelle was great getting my kids setup with helmets, gloves, etc...
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