Dean TV & Electronics

after calling and canceliing one appoitmen then on the next day no call no show they finally show up late on the third try, they come in and just look at my tv just to confirm what i said on the phone and charge me 50$\r for something they could of told me over the phone\r very un-profesional Cons: bad service more

Dean came out and repaired my 55"" Mitsubishi projection HDTV on 08-10-2009. As soon as he saw the TV's picture, he knew exactly what the problem was. I was expecting the worst, and it turned out to be a board. I went from thinking this was an $800 repair to a gun, to a $300 board replacement. He was finished in 45 minutes, and I had a brand new picture. The TV had not look that good since I bought it in 2001. Last week, almost exactly 1 month after the board was replaced, the TV went back to the bad picture. I called Dean to report the warranty claim. He was very re-assuring and said that he would have someone out asap. His service tech came out, recognized the board damage, and replaced it under warranty. They made no attempt to try to blame it on something else so they could charge me. It was a bad board and they took care of it. I have my great picture again and I feel assured that if something goes wrong, I have support. I am very happy and impressed with the professionalism and service that I received from Dean's TV Repair. I will always recommend them to anyone that needs a TV repaired. Thanks Dean!!! -Kevin; Round Rock, TX Pros: Very good service at a fair price more

I first went thru the service department where I purchased my 60"" Sony TV and the earliest they could send someone out to check the TV was 12 days from the day I called which was Monday Sept. 7, 2009. They also wanted a service charge of $150. I called Dean TV repair on Tuesday at 9:30 and they had someone at my home before 11:00 and the service charge was only $50. By 11:30 my TV was repaired. After it was fixed he offered to remove the back of my TV and cleaned it for me without any additional charge. He also took the time to explain how I can get the lamp to last longer. Pros: Same day service more

Dean TV repair has been helpful, honest, and professional. I would recommend them to my friends and family. Pros: Repairman is Friendly more

Well my 2005 60’’ Philips big screen was a little fuzzy, I called five repair shops, one of those shop told me it wasn’t worth fixing but he would sell me another tv( I BET). The others where all double the price, of what dean TV charged me. I called dean, and he knew exactly what was wrong with it over the phone. I live in the hill country he came out to the house and fix my TV like new. It has a awesome picture.. It looks better then I remember it ever being. Definitely worth the money!!! I really recommend Deans TV Repair. GREAT JOB!!! Pros: GREAT SERVICE, GREAT PRICE Cons: FAR FROM THE HILL COUNTRY more

Top Quality service and fast! My tv was up and running like new in less than 4 hours after placing my phone call all for about the same prices others were charging to just come out and diagnose my TV. I will be calling them again for any and all of my TV repairs. You can't go wrong! Pros: Fast, friendly and priced for todays economy more

I have a Toshiba 43H70 - a model I bought in 2000. I called Dean and - based on my description and limited online research - he instantly knew what the problem was (he said he had owned the exact same model at one time) and said it would be an easy fix. I called on a Thursday and he came over on Saturday. Fix-it price was $295 and he and his assistant diagnosed and fixed the set in about 40 minutes. The real bonus was when I asked him how much it would cost to clean the TV. He said $20. As an added bonus, after the cleaning, he entered the service menu and made convergence adjustments. As a result, the set looks better than it EVER has. The money was well worth it. Very highly recommended. more

Dean was courteous and provided quick and efficient service. I have a 65in. Mitsubishi HDTV that wouldn't turn on. Dean was able to assess the problem over the phone and came prepared with parts to fix the problem. His quote for repair was fair and he was able to repair the problem the same day of his initial visit. Dean guarantees his work for 90days and offered a 10% discount off the total quote for being a 1st time customer. He was in and out of my home in 45min with my tv working as good as new! Thank you Dean...and my kids thank you a million times over! Pros: Quick, responsive house call. more

I advertised my TV for sale becuase I did not want to deal wih repairs especially after getting expensive quotes. Dean himself replied to my sales add stating he could fix it for a reasonable price, his quote was 50% lower than all others - this was a no brainer for me, I scheduled to have him repair my TV. He got to my house on time and completed the job quickly and efficiently. Good quality and affordable service is hard to find, he is a keeper. GREAT JOB! I highly recommend Dean TV and Electronic services. Pros: No need to leave your home, Thumbs up more

I called and spoke with Dinh on a Saturday and was able to have him come out to my house on Monday. The fact that other places I had called did not respond or told me that I would have to bring my TV in was my initial deciding factor. Everyone else wanted me to bring in my TV and quoted me anywhere from $85-$200 just to find out what the problem was. Dean TV Repair only charges $50 to diagnose the problem. Within 20 minutes of Dinh arriving he had already figured out the problem and removed the faulty part and told me what the problem was. The only thing I had to do was wait for the part he ordered to arrive. He arrived at my house on Wednesday installed the part all within less than 30 minutes. Not only was the service quick it ended up costing me less than going somewhere else. I highly recommend Dean TV Repair and if another issue should arrive I will certainly be calling him again. Pros: Quck service, price, personable technician Cons: Can't think of any more

Dean saved me $700.\r \r I purchased a 50"" RCA DLP Scenium tv about two years ago and didn't start using it until March '07. The picture went out around July '08. Estimates all over said it would almost be easier to just buy a new television. I had received a couple of misdiagnoses from RCA and a couple of local repair services and after spending $100 to attempt to fix the set I saw Dean's ad.\r \r He came out to my home, examined the tv and gave me an immediate diagnosis for $50. He gave me an estimate on the cost of repair at $325 and took the set back to his shop to repair it. He advised me up front that it could take up to a week to repair it depending on how long he had to wait for the part. Exactly one week later I had an email from Dean saying my tv was fixed!\r \r He brought the set back out and it works as wonderfully as I remembered it did before it went kaput. Dean was very professional, and saved me about $700 on the repair. I plan on using him as long as he is in business and telling everyone I can.\r \r The only reason I docked a star was due to a mixup with my power cord, but it was resolved to my satisfaction. Pros: Great service, Great price Cons: May need to help carry the set if his assistant is unavailable more

Our Sony Trinitron went out on Christmas Eve. On the 26th I found Dean's TV Repair in City Search. I called him after reading the excellent reviews - specifically the one from just days before with the same TV and exact same problem. After we called him, our TV was fixed within a couple of hours. Dean is prompt and extremely knowledgeable. He told us exactly what it would cost before he did the work and he did a great job. We will recommend Dean to anyone who has a TV repair need. Thank you, Dean,\r -Dan Pros: Prompt, Knowledgeable more

Dean TV is awesome. My wife & I's 35"" Sony Trinitron went out suddenly, and we don't have a lot of money. So we just started hoping to find a really really good deal on a new TV or repair shop. Every shop wanted to charge an arm & a leg, and wanted me to take a 150 lb. plus TV to them. I found Dean TV on craigslist; twelve hours later they were here. They diagnosed the problem in about 2 minutes, and have been working for about 10 minutes so far, and they appear to be moving quick & careful. Even though you have to be home for the repairs, it is waaaay worth it. Professional, courteous, quick, cheap, and even a warranty!!! \r \r There is not a better person to go to for TV repairs in the Austin area,... trust me. I'm poor and therefore had to search hard core for someone to be able to help us out, and Dean TV was the best choice. We saved somewhere between $75 tp $100. Which, in reality, we couldn't have afforded. So if it wasn't for Dean TV, we wouldn't have a working TV at all.\r \r They just finished, and the whole process took under a half hour. Dean has obviously been working with TVs for quite a while now, I believe he said 10 years+, and it shows.\r \r This is who you need to call for TV repairs!!! I promise it. You can just look here around citysearch, and compare the reviews of other TV repair shops to Dean TV's reviews, and see for yourself. I did, and am so unbelievably happy with the results.\r \r Thanks, Dean, my wife and I are very happy to be able to watch a movie or two together this holiday season.\r \r ~Tobias & Rosemary Pros: Quick, Cheap, Efficient, Courteous, Warranty, Polite, Knowledgable, just plain overall AWESOME!!! Cons: I did not know of them sooner. more

What more need be said -- oh, yes - cost is reasonable.\r Large screen (48 inch) Mitsubishi died. Others wanted it brought in to their shop - to be left there for days - what am I a moving man, what no loaner? \r Use again? Yes!\r Recommend? Duh! Pros: On time, knowledgeable, courteous, complete, and clean. more

I had a great experience using Dean for my TV repair. He was very knowledgeable, courteous, and got the repairs done very quickly. He saved me over $300 in unnecessary costs. I recommend him to anyone. Pros: Very Fast service more

When our 6 year old, 53"" Sony rear-projection HD TV died I visited two repair shops in Austin, both of whom suggested that we discard the TV and buy one of their new models. The best-known of the two shops quoted $350 to pick up our 280 lb. set, provide a estimate, and dispose of it if not economical to repair. \r \r We were about to recycle the TV when I found an ad for Dean TV in Pflugerville. Dean quoted a very reasonable charge to visit our home and provide an estimate. He came out the day we called, repaired the set in about an hour while I watched, soldered in brand new Sony parts, and gave us the old parts to keep or throw out. The TV is now working like new, there's a 45-day warranty on the repair, and the cost was almost exactly the same as the estimate and disposal fee (but no repair) at the other shop. Note that Dean needed our exact TV model number before he came out, presumably to have the right parts on hand. Pros: Repairs large and HD TV sets at home, while you wait. Provides a warranty. Much faster than the repair shop. Cons: You'll need to be home during the repair. more