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Businiess name:
Dean TV & Electronics
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Review by:
citysearch c.
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Review content:
Dean came out and repaired my 55"" Mitsubishi projection HDTV on 08-10-2009. As soon as he saw the TV's picture, he knew exactly what the problem was. I was expecting the worst, and it turned out to be a board. I went from thinking this was an $800 repair to a gun, to a $300 board replacement. He was finished in 45 minutes, and I had a brand new picture. The TV had not look that good since I bought it in 2001.
Last week, almost exactly 1 month after the board was replaced, the TV went back to the bad picture. I called Dean to report the warranty claim. He was very re-assuring and said that he would have someone out asap. His service tech came out, recognized the board damage, and replaced it under warranty. They made no attempt to try to blame it on something else so they could charge me. It was a bad board and they took care of it.
I have my great picture again and I feel assured that if something goes wrong, I have support.
I am very happy and impressed with the professionalism and service that I received from Dean's TV Repair. I will always recommend them to anyone that needs a TV repaired.
Thanks Dean!!!
-Kevin;
Round Rock, TX
Pros: Very good service at a fair price
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