Days Inn Point Richmond

Ok, here's my story. We had stayed here before and, contrary to the other reviews here, this place is a crap hole. I live as cheap as I can and this motel is the cheapest Wyndam Rewards could find in the area. We were staying for just one night, so, what the heck, we'll deal with it. It was 99 degrees the day we checked in and as soon as we got in the room I went to A.C unit and found that it wasn't working. Upon closer inspection I discovered the plug had been cleanly cut off. I went immediately to the front desk and changed rooms where the A.C. worked just fine (the only thing that worked just fine). Breakfast sucked as usual and we checked out like it was nothing and we went on our merry way. About a week later I get a $700 charge on my Visa. So I called to see if there was a mistake. They tell me they charged me for a new unit because I was the last one in that room when it broke. I told them that we did NOT stay in that room (142) and that we got moved to 128 because the A.C. plug was missing. Long story short, I get the run around for the next 24 hours, no call backs. I have to call repeatedly to get any kind of answers. Finally the night manager tells me that she asked the lady that worked that night about it, who tells her she didn't move anybody. Lies after lies after lies. I get put on hold and forgotten, hang up, call back.... no answer! I use my friends phone... and she picks up. When I let her know who I am she asks if I am harassing her, I tell her that I am the one being harassed, she cuts me off a few times and then hangs up on me. I'm pretty pissed at this point. Tomorrow I am contacting my bank to dispute the charge on my card and I'm contacting my law firm for some helpful advice. Please do yourself a favor and do not stay here, who knows what else these con artists are capable of. Have you noticed how all the good reviews are 5 stars? Just another scam... Google this hotel and read the 1 star reviews there for a real assessment of this hole. more

The staff is friendly and hospitable, especially the lady at the front desk during the day. It looks like they once had a restaurant that is closed but the breakfast in the morning was all I needed to get started. I would go back if ever in the area again. more

The lady who runs the front desk is really sweet and accommodating. The rooms are a decent size and many have microwaves and small refrigerators. Super convenient to Marin and the East Bay and can be just 30 minutes to the city with no traffic. more

I liked the TV channel selection, the continental breakfast and coffee in the morning and being able to use the computer in the lobby. more

Good location, the breakfast was ok, The pool was big, and spacious, which was very enjoyable. more

Breakfast was good. We will come back again. Staff was good. more

We had excellent treatment. We didn't have any issues. Definitely we'll come back to this hotel. more

We had excellent treatment. We didn't have any issues. Definitely we'll come back to this hotel. more

We stayed here for four nights. Starting from the front desk, Ms. Terest, to housekeeping, we had an excellent treatment. We didn’t have any issues. Definitely we'll come back to this hotel more

I was very happy with the hotel. The room was clean and neat, a bit small but good. The price was great, in a decent neighborhood. My son is 3 and it is hard to travel some times. The staff was helpful when we needed extra amenities and also accommodated us when we asked for a first floor room (to save the neighbors the torture of hearing a three year old stomp around). We have been looking for a decent hotel that we can afford. We have found it. Located close to transportation, restaurants, entertainment. We were quite happy. THANK YOU!! more

This was a great place to stay! Room was a normal size motel room. Cable was better than at my house! Free limited parking and wireless internet. Place was clean and quiet. more

Great staff! Nice rooms, amazing rates. more

The employees are friendly. They had smiles on their faces. They also were willing to give me time to pay and I will stay here again. Awesome more

Breakfast was good. We will come back again. Staff was good. more

The staff has been excellent more

5 stars!!!! I wish I could give it 10 stars!! This is the best experience in any motel/ hotel ever! The service was wonderful. The staff was excellent, the manager and crew were so caring and always working to make us feel at home. I would highly recommend this Days Inn, to all my friends and family. I would definitely come to this particular Days Inn, they treat you like family, and they are so genuine. (= Thank you so much more

Point Richmond’s Day’s Inn, I found to be above aveage for a hotel that size and location. My room was very comfortable while finding the staff more than willing to accommidate you to make you feel good away from home. some may look at the Industrial surroundings and question the area to be safe.... Please, the location is great, Pt.Richmond 1 1/2 miles to the west, the 580 Freeway and San Rafael Bridge 1/3 of mile to North, a Dead end major street that runs into a oil well refinery to the south, and a North-if you come from Berkeley is industrial yards... It may look barren/and strange, however, I, as a single person at the room felt very safe. There were several bus loads of tourist, and other people for events around.... NO problems. thank YOU, more

I would go back , it was close to freeway and staff was pleasant. more