Day-Lum Properties

I rented a house from Daylum. Cindy Starr managed it. When we moved in we were in the dark for the first night because there were no working light bulbs. Ladders were needed to put many of the bulbs in. When I called Daylum the next day they said it was our problem. We had to go out and buy a ladder to put in lightbulbs ourselves. When we moved out I took the energy efficient bulbs with me. Except for one that a helpful electrician had put in for me in the backyard using an extra long ladder. He had told me that any bulb was OK so I have him an energy efficient one. Well, when we moved out over $200 was deducted from our deposit to put in lightbulbs. We were charged $50 for the one outside. Quite a while after moving out when the house was again empty we stopped to check on the cat who belonged to the house and noticed that that outdoor light we had been charged $50 for had never been changed. There are many rental agencies in Hilo, find an ethical one. more

We rent from Day-Lum and have rented from them for over a year now. We have never had a problem with them at all. The representative for our home is kind and friendly. However, when I call her to leave a maintenance order, the orders are very slow to be filled and some haven't even been filled yet (and I put them in months ago). If I talk to the front desk, though, the are almost always done in a timely manner. The employee in charge of our home is especially nice, and always tries her hardest to help with certain problems (like abnormally noisy neighbors, for instance). more