David's Bridal Columbia SC

The visit to Davids Bridal was AWESOME! I just walked in thinking I'll take a look and actually had two managers come up to me and introduce themselves and give me their card! The whole staff was so accomodating! I love shopping where I don't have to carry things...my consultant carried everything for me and helped me get dressed. I felt like I was the only person in the store (clearly it was busy). The managers Kili and Kim even came by and checked on me while I was trying on dresses and showed me some bridesmaid dresses that would look good with the gown I chose! I loved Davids Bridal and will definitely recommend them to anyone I talk to! more

My daughter went to David's Bridal to get her dress (she had previously picked it out online). She went well in advance of the wedding date and picked out the dress, the undergarments and the bridesmaids dresses. She arrived at her appointment time but no one was available to help her for about 30 minutes. When she later went back to finalize, the saleswoman that helped her the first time had not written anything down and everything had to be refitted. When she went for her fitting, the dress was too small (she had gained some weight). They offered nothing to alter the dress but did pin it to bustle it. The next day she consulted a bariatric physician in order to get her weight down before the wedding. I phoned David's and spoke with DeeDee. I told her not do anything to the dress because if my daughter lost weight, the dress would fall and it would lower the hem. I told her to write down my instructions and pin it to the dress. They should not do anything to it until they heard from me and if I had to pay a "rush" fee I would do so. The very next day DeeDee called me back left a message. She called me my daughter's name and told me that she had (my name) dress and stated that if we were going to get the alteration ready in time we really had to get going to meet the deadline (three weeks away). Two weeks later we went to try the dress on again to see if it was going to fit (which it did) but they had finished the bustle anyway without regard to my instructions and when I complained that no one had heeded my instructions, they really didn't care. If my daugher had not wanted that dress so badly I would have gone somewhere else. Lastly, I had just spent $1000 in their store and asked for a swatch to match the apple color train on the dress. They actually charged me $1.07 for the swatch as if I had come in off the street to buy it...pretty poor customer service all around. more

My best friend from college got married about a month ago. She is a plus sized girl (size 28) and was worried she wouldn't find a beautiful wedding dress. Right off, I told her to go to David's Bridal as I have seen many ads proclaiming that they have plus sized wedding dresses. She went to one in Columbia, SC. (She lives in Camden) and found THE most beautiful dress I've ever seen...It was long and white, with the bell skirt and spaghetti straps. Beads in the back and down the train. She was so excited. It was the first dress she tried on. I was lucky enough to go with her to pick the dress up the day before the wedding and I loved the store! It was set up beautifully, the people were courteous, and they treated her with respect. (Even while she was being a tad Bridezilla-ish.) They had the store set up by colors for the bridesmaid dresses and by sizes for the wedding dresses. Her dress was even affordable, for something that beautiful you'd expect her to have paid well over a thousand dollars, but no, just a little over six hundred. She looked beautiful on her wedding day, and I credit this to the fine people at David's Bridal who were committed to helping her find the PERFECT dress. more