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Cutshaw Automotive Svc

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3105 Cutshaw Ave
Richmond, VA 23230

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(804) 355-6666
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Cutshaw Automotive Svc - Richmond, VA
Cutshaw Automotive Svc - Richmond, VA
Cutshaw Automotive Svc - Richmond, VA
Cutshaw Automotive Svc - Richmond, VA
Reviews
( 356 )
( 38 )
( 3 )
( 4 )
( 5 )

Best

Needed Saturday battery replacement & the Cutshaw team was ready, willing & able to remedy my situation. Cannot praise Cutshaw enough...I take my Kia Rio to no other garage in th...

Worst

Price of work suggested was far out of line with what other shops had suggested. I used to trust you guys, very disappointing.

Convenient and pretty fast 5/18/2015

I've been taking my car to cutshaw for about a year. I like that they're fast and the location is super convenient for me. They're not so great about answering the phone or returning calls, however. more
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Wonderful! 5/15/2015

Left my car there overnight, they contacted me bright and early the next day and already knew what the problem / cost would be. Finished it super quick now my car is running back to normal! Thank you! more
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I was not satisfied with my service on my car 5/7/2015

I HAD MY CAR THERE BACK IN NOVEMBER 2014 AND ON MAY 5, I WAS BACK FOR THE SAME THING, WHICH THEY TELL ME I DIDNT HAVE A WARRANTY. I WAS ALSO TOLD THAT MY BRAKES WERE NOT CHANGED JUST THE ROTORS, WHO CHANGES ROTORS WITHOUT CHANGING BREAKS!! NOW THE CALIBER NEEDS CHANGING OUT ALONG WITH BRAKES & ROTORS 6 MONTHS LATER WHEN SUPPOSINGLY DID A BREAK INSPECTION?? I SPENT 225.00 AND NOW THEY WANT 525.00. I WILL NEVER GO BACK!!!! more
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Friendly, efficient and fair 4/30/2015

Timely service, friendly people and very accommodating. The car was running well when I picked it up. I'll return when service is needed next (hopefully not too soon!) more
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Excellent service and communication ! 4/29/2015

I expected service to take all day. The car was ready in 3 hours ! more
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Excellent place for service! 4/25/2015

did what was asked at a fair rate and on time. more
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good service 4/25/2015

dependable, courteous and knowledgeable people. reasonable prices and quick . more
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I'll be back! 4/18/2015

Quick service at a reasonable price. more
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They're the best! 4/16/2015

I am a young, single female who knows zero about cars. I trust Domingo and Joey 110% when they check out my car and give me its diagnosis. I would recommend them to anyone! more
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Care 4/14/2015

The staff is very thoughtful, explain everything to you and definitely care about you and your car. more
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Great as usual! 4/8/2015

Love this place. I know my car is in good hands when I drop it off. more
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Very friendly! 4/4/2015

Very nice people with tons of knowledge! You can trust your car is in good hands! more
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Great service! Prompt and friendly too for last minute inspection! 3/31/2015

Great service! Prompt and friendly too for last minute inspection! more
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fast and friendly 3/25/2015

Thank you for the simplicity. more
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solved my car problem 3/24/2015

I had a long standing car light issue that was really simple to solve but wasn't solved in the past but others. Solution was simple and car passed emissions. I don't like the idea of paying for diagnostics done but it was reasonable and they were able to guide me to the solution. (It was a gas cap issue). They are also one of the few car mechanics open on Saturday. Also as a woman did not feel taken advantage of and there were several other female customers (and guys too!). more
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The best customer service in Richmond. 3/20/2015

As a woman I appreciate the professionalism of the staff. I also appreciated the extra mile they were willing to go to provide exceptional service. more
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Quick and easy service. 3/13/2015

I've been taking my cars to Cutshaw for a couple years now and have never had one complaint. They are quick, affordable and always treat me with respect! more
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Great customer service. 2/18/2015

I went into this location on Monday, February 16 right before the snowstorm and they got me right in and gave me an oil change and and inspection as the snow began to fall. Great people, great service, I think it's fair to say I have found a new auto shop to bring my vehicles. Thanks! more
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Owner Message

  • Locally Owned, Love Your Car We are different. Our shops are clean, fresh and family friendly, our staff are A S E certified automotive experts. Not only are we the best car repair shop in Richmond, we are brake specialists and tune up experts. Our services help keep you and your family safe on the road. No appointment needed. What's that weird noise my car is making? Here's the secret to resolving those 'Weird car noises. You gotta have experience! Our technicians have a total of 84 years of car repair experience. " Are you kidding?" NO - they rock. They've seen it all and done it all. So we can definitely help you. The best car repair shop - Cutshaw Automotive!

Additional information
  • Hours: M-F 7:30am - 5:30pm, Sa 8:00am - 2:00pm
  • Neighborhoods: The Museum District, Carytown - Museum District - Scotts Addition
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