Criswell Nissan

My car buying experience at Criswell Nissan actually allowed me to put the word "enjoyable" back into my vocabulary for this process. From the moment I walked in the door I knew I was in for a pleasant experience. Swann Kim definitely understands how a professionally run sales floor can give a prospective customer confidence in their decision to visit Criswell. My salesperson, Kwame Otchere, was terrific. His knowledge of the product and his patience as I test drove several different models was appreciated. I was ever given the feeling that I was being rushed or that he needed to be anywhere but helping me. When it came time to complete my deal, the finance manager worked hard to secure me the best rate possible, and Krystie Zhang made the closing paperwork easy to understand while not trying to pack on extras that other dealers have bombarded me with in the past. I also take this a good sign that Nissan believes its cars are manufactured well enough that they don't need all the "extras." I was so pleased with my experience, that when I informed my daughter that I had found a Nissan dealership that I would highly recommend, she went to talk to them the next day and a day later ended up with the car she had been hoping that could find for her. I can recommend this Nissan dealership without any hesitation. more

Having to go to a further dealership to service my car is pretty frustrating but once I got to Criswell Nissan’s service department they changed my whole point of view… now I will be going to Criswell Nissan to service my car no matter of the mileage. more

We recently bought a brand new Nissan and were wowed by the great service Criswell Nissan provided me… They not only gave me the knowledge but also the vehicle to drive off... And this was my main priority. They made this happen and I’m 100% grateful for the help! more

My wife and I recently took our 2003 Nissan to your Germantown dealership for repairs. Al James handles our case and efforts to seek reimbursement from our aftermarket warranty. He did a very impressive job and true to his promises kept our own charges reasonable. Since I am retired this was most welcome. We have to say he did a wonderful job on our behalf and when my wife returned with the car she repeatedly said Mr. James was totally professional, polite and very kind. In other word, the perfect employee! Thanks for the fantastic job on our car we have been a client of Criswell for well over a decade and will continue to be one in the future. more

My sales consultant is absolutely phenomenal with the work and knowledge he put into making this deal happen I am proud to say that I am now driving my new Maxima! Thanks to everyone at Criswell Nissan!!! more

I finally got me a Nissan Maxima and I love every second of it. Criswell Nissan made all of this happen and I couldn’t be any more satisfied with the process! more

Nissan’s are very reliable vehicles and I would never change for the world… Thanks Criswell for helping me purchase this fine vehicle! more

This was the third time I brought my car in for this problem, I spoke to your service manager and he took care of it, as always your staffs were professional and fair. Thank you for such great service you all rock!!! more

Great sales team! We will keep Criswell in mind for future purchases. more

I would like to thank everyone at Criswell Nissan but especially Scott for making the purchase of my new Nissan Titan the BEST! Scott was especially helpful in locating exactly the car I wanted and answering all of my questions along the way. He worked diligently communication with us all through the process and made sure we were satisfied in every way. I can’t emphasize enough how much we appreciate the way we were treated by all your staff. Scott made us feel comfortable and appreciated. It was a pleasure doing business with you all and that’s something I’ve never been able to say about the car buying process before now! more

When arriving at Criswell Honda, I was very worried that my credit history will create a problem and prevent me from getting the car I’ve been wanting. Thank goodness for Johnna Nagiecki and her strong background in the financing business, she was able to obtain the credit I deserve and I was able to purchase the pre-owned 2007 Cadillac on the same day! more

I just bought a 2010 Nissan Maxima from Criswell Nissan and I absolutely love the heck out of it! Fred and the rest of the guys at Criswell made my experience totally worth while. He was friendly but not at all pushy. I called Fred before coming on the lot to let him know what vehicles I was interested in and he told me he would have them all ready for test drive when I got there. He gave me a really outstanding deal on the Maxima and the car is so beautiful. Thanks so much Criswell for all of your hard work and perseverance in getting me in a great car. I will refer you to everyone I know and will definitely be back when time to purchase another vehicle! more

My son and I recently visited Criswell Nissan in Germantown to look for a used car for him who is attending college out of state. This was a very important purchase for us because I would feel more comfortable if he had a car he could rely on since he was going to be somewhat far from home. A good, reliable used car is hard to find these days, especially one that is eligible for an extended warranty to cover any future repairs he may have. We were very impressed with the knowledge of this sales associate and the length of time he spent with us prior to the sale of his car. We were given the opportunity to drive several models and finally settled on a 2006 Nissan Maxima. My son loves his new car so much! Thanks Criswell!!! more

I had a super buying experience with Criswell Nissan. Everything was perfect from when I put in the request over the internet to when I drove my new Nissan Altima off the lot. I have to mention that I went with the one with all the bells and whistles, leather seats, V6 engine, and power everything!!! They were very considerate and helped me at every turn. They showed me everything I never knew about Nissans and gave me an incredible deal. I would highly recommend them as a dealership to all my friends. My best friend told me to go there and he was totally right. He's never had a problem with the service department or anything there, and has almost 150K miles on his Nissan... Thank you Criswell Nissan and I'll be back for my next car. more