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Criswell Nissan

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19574 Amaranth Dr
Germantown, MD 20874

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(866) 386-5897
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Reviews
( 47 )
( 6 )
( 0 )
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( 3 )

Best

I'm very satisfied with the purchase of my new 2014 Altima , the sales person was very friendly and patient with my concerns , I truly recommend this car dealer :) "Posted as a...

Worst

worst service ever! i got my vehicle and it looked alright in the dark, i remembered asking the salesman if the car had any major scratches or dents. He told me nothing was wrong...

Editorial review from Citysearch 3/3/2014

I'm very satisfied with the purchase of my new 2014 Altima , the sales person was very friendly and patient with my concerns , I truly recommend this car dealer :)\r \r ""Posted as a service per authority of the business, review written by customer.""\r more
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Editorial review from Citysearch 2/11/2014

Completely right, Daniel. The staff were unprofessional and misleading. The BETTER BUSINESS BUREAU gives an F-RATING to this company. Suspicious that the most respected entity that actually confirms identities of those voicing a complaint has so many of them\r Save a hassle and bring your business elsewhere! more
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Editorial review from Citysearch 1/23/2014

It really is a shame when a public forum meant to inform and provide consumers with honest first hand experiences with businesses is manipulated and undermined. MY experience with the dealership was below average at best. Confused and mishandled mistakes made for a series of unnecessary complications. To believe that any company maintains 0 average reviews, or simply good reviews that are not generic public relation talking points is completely insulting. Self posting has pretty much been accepted as the norm in 2014, but at some point, come on now. Closely examine some of these testimonies. Ridiculous. more
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Editorial review from Citysearch 12/11/2013

I am not one who goes out of my way to extend accolades. It's so easy for consumers to find fault and be vocal. My experience at Criswell is an exception and I have already and will in the future, tell my friends and colleagues about Criswell.\r \r ""Posted as a service per authority of the business, review written by customer.""\r more
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Editorial review from Citysearch 8/12/2013

I found Gary to be the most cerebral and intuitive sales manager I have ever purchased a vehicle from and I've purchased quite a few vehicles, mostly Nissans. more
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Editorial review from Citysearch 7/29/2013

I came in expecting to be treated like I would at any othr dealership, and this time I wasn't. I just wanted to say thank you for proving me wrong and providing such great service. more
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Editorial review from Citysearch 7/12/2013

Krystie was great! Her expertise in financing allowed me to leave with no unanswered questions. more
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Editorial review from Citysearch 6/4/2013

I provided them an advertised price of Darcars which at the time was the most creditable lowest price. They matched the lowest possible for the model and trim. Instant $900 off on top of their already low special price on the 2013 Altima 2.5S! more
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Editorial review from Citysearch 5/10/2013

Bought a 2013 Nissan Altima Saturday morning and traded in a 2011 Nissan Sentra. What an experience! more
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Editorial review from Citysearch 2/11/2013

Mr. Smith spent some considerable time initially locating the Sentra but incredibly understood when I changed my mind and ultimately chose the Rogue. Further, he was ""incredibly"" fair about meeting another dealer's price. more
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Editorial review from Citysearch 1/16/2013

This was the 5th vehicle that my wife and I have purchased from a dealership, and this was easily our best experience. more
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Editorial review from Citysearch 9/25/2012

The process went smooth and in a couple of hours we drove away all set. more
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Editorial review from Citysearch 9/19/2012

Dante and Michael were friendly and did not push us. My wife originally wanted light interior but changed her mind during the process so they found another car for us. Getting financing was easy and their financial specialist Krystie explained us everything we needed very friendly. We also think that the price we've got is right. more
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Editorial review from Citysearch 9/4/2012

No high-pressure sales tactics or any of the expected ""let me talk to my manager"" delay tactics. No nonsense and a good deal. Dante was relaxed and friendly (and patient!) My thanks to the whole team for a great experience-and a great vehicle! more
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Editorial review from Citysearch 8/21/2012

I want to first say ""Thank You"" Eric for extending yourself late Thursday evening, for you to call me back and mention you would be here when I get there meant a great deal. The professional courtesy you extended to my counterpart and the time you allowed me to completely survey the vehicle not only speaks volume for Criswell Nissan but more importantly to you. I have already passed on your contact information to a few friends, who I know will be looking to purchase a vehicle in the months to come. more
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Editorial review from Citysearch 8/14/2012

Great people, very professional. Everyone I interacted with was great and very helpful. Kwame is awesome! When I am in the market for another car I will definitely go there again. more
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Editorial review from Citysearch 8/8/2012

have been driving my new Altima a little over a week now. So far have absolutely NO complaints. \r I do want Dante Marino and other members of the Criswell team who assisted in making the purchase happen know how much I appreciate the courteous and efficient service provided. The ""dreaded car shopping experience"" turned out to be the best and most enjoyable process I've encountered when buying a new or used car. My husband even commented on how smoothly and quickly everything went.\r more
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Extremely easy to buy here-GREAT EXPERIENCE 5/30/2012

Recently I came in to the Criswell Nissan dealer in Germantown, I was greeted and attended to by a salesperson by the name of Kwame Otchere. Mr. Otchere was very friendly, courteous, he showed that he had very good knowledge of Nissan s and answered all my questions to my pleasing, overall I received excellent attention from Mr. Otchere. I decided to purchase my new Sentra because Mr. Otchere really made me feel comfortable and he knew tons about the car I was inquiring about thus making my decision to buy a Nissan extremely easy. I just wanted to let you know that Mr. Otchere was a great salesperson, very professional and pleasing to deal with, I will be recommending my friends to go by the dealer and ask for him should I learn that they are searching to buy a new vehicle. more
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Worth every minute of my time! 4/11/2012

I want to highly recommend - with absolutely no reservations - Criswell Nissanof Germantown (MD) for their professionalism in selling us our Nissan under theUSAA agreement. We had had an awful experience (Yes, the difference was like night and day) with Sheehy Honda in Alexandria,so refuse to buy anything affiliated with the Sheehy name. Consequently, we took a two hour trip - train and cab - to Germantown, MD, thinking that if it was asimilar experience, we were really in trouble! Absolutely everything went assmoothly as planned - even though we didn't get there until 45 minutes beforeclosing. The salesman, Daniel Ortiz, was exceptional in his presentation, professionalism and demeanor. They were well worth the trip and were""poster examples"" to uphold every aspect of USAA's car buying service! more
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Fantastic dealership 3/15/2011

Having to go to a further dealership to service my car is pretty frustrating but once I got to Criswell Nissan’s service department they changed my whole point of view… now I will be going to Criswell Nissan to service my car no matter of the mileage. more
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  • Hours: Mon-Fri 9am-5pm
  • Neighborhoods: Germantown
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